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Added 2 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 2 mins ago
E
(Water Treatment Plant) Operator
EPCOR
Bowmanville, ON
- Full-time
…people are the heart of our business and are critical to our success. If you're passionate about making your workplace and community a better place, join…
Added 2 mins ago
Sales Representative - Uniform
Cintas
Cambridge, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 2 mins ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
…plan. This is accomplished by identifying needs and solving customer problems via a focus on priority products, customers, audiences and programs. In addition, maintaining existing…
Added 2 mins ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
…plan. This is accomplished by identifying needs and solving customer problems via a focus on priority products, customers, audiences and programs. In addition, maintaining existing…
Added 2 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.
Added 2 mins ago
A
Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.
Added 2 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.
Added 17 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
2+ years in customer service and/or member experience as a customer-facing representative
Added 17 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!
Added 31 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Cambridge, ON
- Full-time
…are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn…
Added 31 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
…processes comply with Canadian Aviation Regulations 571 & 573, customer requirements, and any other regulatory requirements applicable to the…
Added 31 mins ago
TA
Full-Time Sales Representative - TELUS Communications
The Acquisition Group
Burnaby, BC
- Full-time
Identify customer needs and recommend TELUS home and connectivity solutions
Added 31 mins ago
FP
Order Picking Supervisor
Fresh Prep 🇨🇦
Vancouver, BC
- $60,000 CAD / year
- Full-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
Added 31 mins ago
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Business Development Associate, Field Service
Geotab
Burnaby, BC
- Full-time
…expansion revenue within our small and medium-sized business (SMB) customer segment, helping fleets of 5 to 50 vehicles discover how Geotab can transform their operations. This is an…
Added 46 mins ago
HR
Box Office Representative - Entertainment Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20 CAD / hour
- Part-time
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package…
Added 1 hour ago
AA
commis aux pièces
Advance Auto Parts
Granby, QC
- Full-time
Best in class customer service and DIY issue resolution
Added 1 hour ago
M
Sr. Marketing Manager, Core Surgical Innovations
Medtronic
Brampton, ON · CAN-ON Brampton
- Full-time
…execution for the Core Surgical Innovations portfolio, translating customer and market needs into plans that support portfolio growth and meaningful improvements in surgical care. This role…
Added 1 hour ago
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
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…sales team responsible for contributing to the team’s overall success by meeting or exceeding negotiated deposit and investment sales goals through effective management of your assigned…
Added 1 hour ago
GT
Store Associate (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
A
Field Representative - Alcoholic Beverages
Acosta
Cambridge, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Winnipeg, MB
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
Construction Manager (YNSE)
Aecon
Toronto, ON · North York, ON
Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life…
Added 1 hour ago
Kitchener Retail Representative
Purolator
Guelph, ON
Handling customer complaints and inquiries Problem Solving

Purolator

Kitchener Retail Representative

Guelph, ON, N1K 1B2, Canada

Pay - $23.70

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay - $23.70
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Work Location

470 Highland Rd W, Kitchener, ON N2M 3C7

Compensation and Working Hours

Total weekly hours - 14.5 hours ( Part time). Thursday and Friday - 4:30 PM - 7:30 PM. Saturday - 8:45 AM - 4:15 PM

Pay - $23.70

Description

Customer Service Orientation -

Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
Handling customer complaints and inquiries Problem Solving
Working to resolve problem shipments
Working to resolve equipment and technology challenges
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Relationship Building
Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
Building a positive relationship with customers
Building a positive relationship with key contacts – Vendors, building tenants, etc.
Technology Assisting customers with shipping details and account challenges
Loading, scanning, logging and calling resolution freight
Cash reconciliation including deposits, key control
Communication

Responsibilities

Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
Personal Responsibility and Accountability
Compliance to all Corporate Polices and Procedures (including uniforms)
Adhering to all Safety Standards
Being on time/attendance
Living the Purolator Values
Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
Key Areas of Focus
Customer service orientation Ability to problem solve
Excellent in relationship building Experience and adaptation to using technology
Excellent communication skills
Takes personal responsibility and accountability for actions and situations
3-12 Months Customer Service Experience preferred
3-12 Months Retail Experience preferred
3-12 Months using technology/ POS system Experience preferred
Ability to lift 70lbs./stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)
Written communication; and listening skills
Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
Experience working in an environment with safety standards an asset"

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: Retail - Kitchener
Working Conditions: Retail Center Environment

Reports to: Manager Retail Regional
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

Apply About employer

More about this job

Responsibilities

The representative is responsible for providing efficient customer service, handling freight, and managing shipping inquiries in person and over the phone. They must also maintain positive relationships with internal partners and ensure compliance with corporate policies and safety standards.

Requirements

Candidates should have 3-12 months of experience in customer service, retail, and technology or POS systems. The role requires the physical ability to lift 70lbs and stand for 3-hour intervals, along with strong oral and written communication skills.

Skills

Customer service
Problem solving
Relationship building
Technology proficiency
Communication skills
Cash reconciliation
Inventory management
Logistics
Freight handling
POS systems
Time management
Attention to detail
Teamwork
Safety compliance
Up-selling
Cross-selling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Logistics
Customer Service
Freight
POS System
Cash Reconciliation
Inventory
Safety Standards
Shipping
Communication
Problem Solving
Relationship Management
Accountability
Teamwork
Compliance
Package Handling

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