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Added 6 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 6 mins ago
TT
Safety Data Analyst
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Calgary, AB
- Full-time
…and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we…
Added 6 mins ago
VC
Food Service Worker / POT WASHER
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors and staff. Reporting to the Coordinator and/or the Manager, Food…
Added 6 mins ago
VC
Diet Technician / Supervisor - Casual/On-Call
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Vancouver, BC
- $34.81 CAD / hour
- Other
…Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors, and staff. Reporting to the Food Service Manager or designate, the…
Added 6 mins ago
Senior Manager, Product Marketing
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We’re looking for a Senior Manager, Product Marketing to translate product capabilities, customer insights, and market opportunities into differentiated positioning, compelling messaging,…
Added 6 mins ago
EA
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- Full-time
Clear communication skills and the ability to work effectively in a hybrid, collaborative environment.
Added 20 mins ago
Maintenance Planner
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Calgary, AB
Create and maintain the work package based on defined work scope provided by the customer.
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Sr. Technical Account Manager
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Team player who fosters collaboration and contributes to a positive work environment.
Added 20 mins ago
Manager, Data Science
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Work-life balance in a hybrid environment with at least 3 days in office
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Senior Manager, Analytics Engineering
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Added 20 mins ago
Compounding Pharmacy Assistant
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Added 20 mins ago
OS
Interim Manager of Program Operations
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- Full-time
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The Interim Manager of Program Operations is responsible for supporting the effective operational management and delivery of agricultural and environmental programs administered by the…
Added 21 mins ago
CV
S2627-249 - Continuing Senior Custodian - PM
Comox Valley Schools - School District 71
Courtenay, BC
- Internship
Duties are performed under the supervision of the Manager Custodial/Delivery Services or designate, and in cooperation with the school Principal or Vice Principal; prepares custodial work…
Added 21 mins ago
VC
Fleet Manager (Transmission)
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Winnipeg, MB
- Full-time
Our Transmission group is currently looking to add a Fleet Manager to our growing team, based in Headingley, MB.
Added 21 mins ago
VC
Fleet Manager (Transmission)
Valard Construction
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Our Transmission group is currently looking to add a Fleet Manager to our growing team, based in Headingley, MB.
Added 36 mins ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Store/Warehouse Manager will lead the planning, coordination, and day-to-day management of the warehouse, stores, inventory, and material-control activities supporting the ECWE SRS…
Added 36 mins ago
T
Direct Investing Acquisition Strategy Intern / Co-Op (Winter 2027)
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At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce…
Added 36 mins ago
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- Full-time
The Senior Manager leads a complex, geographically distributed operational organization and sets direction across multiple disciplines. The incumbent is accountable for translating…
Added 36 mins ago
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Investment Banking Associate, Power & Utilities
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Added 36 mins ago
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Business Banking Specialist
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Added 36 mins ago
SR
Small Engine Mechanic
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Halifax, NS
- Full-time
Work with an incredible team of people in a safety-focused environment
Added 36 mins ago
C
Bakery Clerk (Part-Time) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Perform additional duties as assigned by the manager
Added 50 mins ago
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Legal Administrative Assistant - Litigation
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Purolator

Kitchener Retail Representative

Guelph, ON, N1K 1B2, Canada

Pay - $23.70

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay - $23.70
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Work Location

470 Highland Rd W, Kitchener, ON N2M 3C7

Compensation and Working Hours

Total weekly hours - 14.5 hours ( Part time). Thursday and Friday - 4:30 PM - 7:30 PM. Saturday - 8:45 AM - 4:15 PM

Pay - $23.70

Description

Customer Service Orientation -

Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
Handling customer complaints and inquiries Problem Solving
Working to resolve problem shipments
Working to resolve equipment and technology challenges
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Relationship Building
Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
Building a positive relationship with customers
Building a positive relationship with key contacts – Vendors, building tenants, etc.
Technology Assisting customers with shipping details and account challenges
Loading, scanning, logging and calling resolution freight
Cash reconciliation including deposits, key control
Communication

Responsibilities

Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
Personal Responsibility and Accountability
Compliance to all Corporate Polices and Procedures (including uniforms)
Adhering to all Safety Standards
Being on time/attendance
Living the Purolator Values
Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
Key Areas of Focus
Customer service orientation Ability to problem solve
Excellent in relationship building Experience and adaptation to using technology
Excellent communication skills
Takes personal responsibility and accountability for actions and situations
3-12 Months Customer Service Experience preferred
3-12 Months Retail Experience preferred
3-12 Months using technology/ POS system Experience preferred
Ability to lift 70lbs./stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)
Written communication; and listening skills
Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
Experience working in an environment with safety standards an asset"

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: Retail - Kitchener
Working Conditions: Retail Center Environment

Reports to: Manager Retail Regional
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

Apply About employer

More about this job

Responsibilities

The representative is responsible for providing efficient customer service, handling freight, and managing shipping inquiries in person and over the phone. They must also maintain positive relationships with internal partners and ensure compliance with corporate policies and safety standards.

Requirements

Candidates should have 3-12 months of experience in customer service, retail, and technology or POS systems. The role requires the physical ability to lift 70lbs and stand for 3-hour intervals, along with strong oral and written communication skills.

Skills

Customer service
Problem solving
Relationship building
Technology proficiency
Communication skills
Cash reconciliation
Inventory management
Logistics
Freight handling
POS systems
Time management
Attention to detail
Teamwork
Safety compliance
Up-selling
Cross-selling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Logistics
Customer Service
Freight
POS System
Cash Reconciliation
Inventory
Safety Standards
Shipping
Communication
Problem Solving
Relationship Management
Accountability
Teamwork
Compliance
Package Handling

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