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Added 1 day ago
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
Full-time
The Operations Coordinator supports the day-to-day coordination of recurring and project-based work, ensuring activities, documentation, and workflows are completed accurately and…
Added 1 day ago
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
The Operations Coordinator supports the day-to-day coordination of recurring and project-based work, ensuring activities, documentation, and workflows are completed accurately and…
Added 3 days ago
Senior Coordinator, Supply Chain Operations
University of Ottawa
Ottawa, ON · University Centre
Full-time
The Senior Coordinator, Supply Chain Operations oversees end-to-end operational oversight and advanced administrative support across the request-to-payment lifecycle, including procurement…
Added 2 days ago
Senior Coordinator, Supply Chain Operations
University of Ottawa
Ottawa, ON
Full-time
The Senior Coordinator, Supply Chain Operations oversees end-to-end operational oversight and advanced administrative support across the request-to-payment lifecycle, including procurement…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Victoria, BC
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Edmonton, AB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Halifax, NS
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Fredericton, NB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Vancouver, BC
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Kitchener, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Toronto, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Burlington, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Saint John, NB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Saskatoon, SK
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Calgary, AB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Regina, SK
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Winnipeg, MB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Moncton, NB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Ottawa, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Program Assistant - Student Services
The University of British Columbia
Vancouver, BC
$4,594 to $4,827 CAD / month
Full-time
Intake Coordination | Program Support | Centre for Accessibility | Student Affairs | VP Students
Added 4 days ago
Program Assistant - Student Services
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$4,594 to $4,827 CAD / month
Full-time
Intake Coordination | Program Support | Centre for Accessibility | Student Affairs | VP Students
Added 10 days ago
Labour Relations & Occupational Health and Safety Branch Administrator
Government of Alberta
Edmonton, AB
…operation of the branch, supporting leadership, coordinating operations, and helping teams deliver important services that impact workplaces across the…
Added 3 days ago
Office Manager
Brownlee LLP
Edmonton, AB
Full-time
Support billing, timekeeping, and client intake procedures.
Added 5 days ago
Program Coordinator - Winchester Centre (5 months Term)
Carefor Health & Community Services
Winchester, ON
Temporary
Initiates and completes the client intake process (including the required assessments and reassessments for specific programs) with guidance from the Centre Leader

Purolator

Operations Coordinator Security Control Tower

Toronto, ON, Canada
Etobicoke, ON, M9W 7C3, Canada

Experience: Minimum 3 years experience in a similar role in the security service industry.
Posting language: English
Posted: Sep 11, 2026

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Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Ops Coordinator Security Control Tower acts as operational lead that is responsible for evaluating and stabilizing all discrepancies within the physical Security network. They are responsible for all security monitoring systems, audits, reporting and network issues, and assisting the overall network operations. The Ops Coordinator Security Control Tower will collaborate with Loss Prevention, Regional Service Lead teams and Network on a Continuous Improvement (Better Every Day) approach for service improvements.

The schedule for this role is 4 days a week, 10 hour shifts and every other weekend; days and nights included.

Responsibilities

Providing, in accordance with protocol, alarm monitoring via Access Control and/or Automatic Video Display for intrusion, burglary, or duress
Providing access Control with Automatic Video Display with Voice Communications
Dispatch of personnel and escalation based on assessment of incident
Performs intake, triage, and escalation functions for all incidents reported to the center
Support investigations with video review/surveillance for theft, fraud, and health and safety related matters
Creates and Supports incidents by case management documented or directed to do so by the Supervisor, or other authorized persons
Performs active monitoring of various security systems, including video, access control systems, and high value/sensitive assets monitoring on tracking systems
Collects information and data, create, and provides reports, maintains effective communications with a wide variety of stakeholders
Manage and maintain employee access and ID card system and database
Work with the Control Tower Line Haul / Ground / Air with various duties in Transportation Management, Communications, GPS tracking, Trip Tracking, assist with Mechanical issues, Trace Asset Movements
When required, assist with coordinating Crisis Response
Build case reports based on data collection
Coach operation on how to use of tools, tactics, and best practices to be leveraged to benefit the customer experience
Analysis of Operational and client-specific data to identify areas of opportunity for improved customer experience
Work in a rotational Schedule 24/7/365

Experience

Minimum 3 years experience in a similar role in the security service industry.

Knowledge of the Multi Facility Security principles including the use of CCTV, Access Control, and Intrusion Systems. Candidate should have a broad understanding of Transportation and movement of goods and provision of services.

Exemplifies and consistently demonstrates our core competencies: Customer Focus, Communicates Effectively, Collaborates, Instills Trust and Self Development
Familiarity with CCTV, Access Control, Intrusion Systems and Alarm Response
Ability to read and interpret as build diagrams for facilities
Knowledge of Basic Security Principles and Dispatching
Knowledge of Transportation Security, GPS

Education

High School Diploma – Minimum Requirement

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 576 - NHO
Working Conditions: Office Environment

Reports to: Supervisor Security Operations
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [email protected]. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

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More about this job

Responsibilities

The Operations Coordinator manages security monitoring systems, including CCTV and access control, while performing incident intake, triage, and escalation. They also collaborate with internal teams to support loss prevention, transportation logistics, and operational data analysis.

Requirements

Candidates must have a minimum of 3 years of experience in the security service industry and a high school diploma. Proficiency in English and a strong understanding of security principles, transportation, and facility monitoring systems are required.

Skills

Security monitoring
Access control
CCTV
Intrusion systems
Incident management
Loss prevention
Data reporting
Dispatching
GPS tracking
Crisis response
Case management
Transportation management
Surveillance
Communication
Operational analysis

Visa sponsorship

Not detected in the job text

Keywords

Security
Operations
Control Tower
Logistics
CCTV
Access Control
Intrusion Systems
Loss Prevention
Dispatch
GPS Tracking
Incident Management
Surveillance
Data Analysis
Transportation
Crisis Response
Reporting
Security Operations
Alarm Monitoring
Case Management
Continuous Improvement

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