Operations Representative Data Entry Remediation

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Rep Data Entry Operation Remediation is responsible for remediation, preparation, and clearing of items routed to specific sort workstations by including missing shipping information to the item and in the system to allow for accurate routing and billing within the sortation system.

Responsibilities

Conduct a visual review of items routed via the sortation system to assess missing information and determine the resolution

Respond to requests from customers to ascertain which product/service or information is required

Scan barcodes, reprint and/or over-label as needed for resolution

Data entry of destination and shipment information to ensure packages are correctly routed (US/ International Shipments)

Prepare and ensure paperwork is completed as appropriate for the package

Escalate unresolved issues of missing information to Customer Shipment Resolution (CSR)

Use or maintain organization assets (e.g., machinery, equipment, vehicles, computers) in accordance with established guidelines.

Work with multiple software applications and programs simultaneously to troubleshoot and add the missing information

Additional Responsibilities

Education

Completion of vocational and business courses commonly taught at the high school level.

Experience

Entry-level position which could be a new role for a recent high school graduate (or someone in the final year of high school)

Skills

Data Entry

Inventory Management

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location:                    576 - NHO  
Working Conditions: Warehouse Environment 

Reports to:   Supervisor Operations Systems 
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

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We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.