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Operations Support Representative International Gateway
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Purolator

Operations Support Representative International Gateway

Mount Hope, ON, L0R 1W0, Canada

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Support Representative, US & International Gateway, provides US/International service options to our customers by scanning, verifying shipper/receiver address, shipment contents, service (Air, Ground, Saturday, Dangerous Goods) and Dollar Value.

Responsibilities

Process US/International Shipments through UPS Connect System

Take information from package/label, verify information, and input into the Connect System

Verify shipment paperwork/labels, contents, county of origin, service etc.

Print/Scan/photocopy invoices and document

Additional Responsibilities

Education

Experience

6 months experience in clerical/office environment type role

Skills

Operations Management

Shipping and Receiving Operations

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 160 - Hamilton Air
Working Conditions: Warehouse Environment

Reports to: Manager Ramp Air Operations
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

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More about this job

Responsibilities

The Support Representative processes US and international shipments by verifying labels, contents, and documentation within the UPS Connect system. They are responsible for scanning, photocopying, and ensuring all shipment data is accurately entered.

Requirements

Candidates must have at least 6 months of experience in a clerical or office environment. Proficiency in English is required for frequent communication with stakeholders.

Skills

Operations management
Shipping and receiving
Data entry
Clerical support
Document verification
Inventory processing
Attention to detail
Communication

Visa sponsorship

Not detected in the job text

Keywords

Operations Support
International Gateway
Logistics
Freight
UPS Connect System
Shipment Processing
Clerical
Warehouse Environment
Data Entry
Shipping
Receiving
Dangerous Goods
Documentation
Compliance

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