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Added 7 mins ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
…to heavy duty trucks and all models of trailers to specific customer and industry-standard…
Added 7 mins ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
…to heavy duty trucks and all models of trailers to specific customer and industry-standard…
Added 7 mins ago
M
Account Representative I
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- Full-time
The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized…
Added 22 mins ago
M
Sales Development Rep
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Added 22 mins ago
L&
Account Services Representative
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
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CC
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Account Development Representative II - Toronto
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Account Development Representative II - Toronto
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Account Development Representative II - Toronto
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Customer Care/Business Development Representative career and employment opportunity awaits you.
Added 53 mins ago
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Financial Service Representative - LendDirect Office 1507
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Added 53 mins ago
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Account Development Representative II - Toronto
Samsara
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Added 53 mins ago
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Account Development Representative II - Toronto
Samsara
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Added 53 mins ago
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Account Development Representative II - Toronto
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Added 53 mins ago
Community Liaison Field Ambassador Graduate
GHD Group Pty Ltd
Toronto, ON
Added 53 mins ago
C
Financial Services Representative (Multiple Locations)
CIBC
Banff, AB · Calgary, AB · Drumheller, AB · Lethbridge, AB · Medicine Hat, AB · Olds, AB · Red Deer, AB · Stettler, AB
- Full-time
Added 53 mins ago
C
Financial Services Representative (Multiple Locations)
CIBC
Beaumont, AB · Edmonton, AB · Fort Saskatchewan, AB · Jasper, AB · Leduc, AB · Sherwood Park, AB · St. Albert, AB · Stony Plain, AB
- Full-time
Added 53 mins ago
C
Financial Services Representative
CIBC
Winnipeg, MB
- Full-time
Added 53 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Red Deer, AB
- Part-time
Added 53 mins ago
VC
Customer Service Agent
VGW Canada
Toronto, ON
- $55,000 to $61,000 CAD / year
We have an exciting opportunity to join our Customer Service Ops team in Toronto and are currently looking for a Customer Service Agents to join the team.
Added 1 hour ago
CW
Snow Removal sidewalk Shoveller crew Supervisor
Clintar Winnipeg
Winnipeg, MB
- $25 to $30 CAD / hour
- Full-time
Added 1 hour ago
Account Development Representative II - Toronto
Samsara
Toronto, ON
Added 1 hour ago
C
Financial Services Representative - Montreal Marché Central
CIBC
Montreal, QC
- Full-time

Purolator

Ops Support Rep Shipment Resolution - Burnaby - Temporary

Burnaby, BC, V5C 5A9, Canada

Pay: $21.55 per hour

Apply About employer

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Job details

Pay: Pay: $21.55 per hour
Apply by: Nov 5, 2026
Working hours: 30 hours per week
Posting language: English
Posted: Oct 28, 2026

Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Job Type: Temporary contract ending January 30, 2027.

Schedule: 30 hours per week. Variable shifts including weekdays and weekends (no overnights)

Pay: $21.55 per hour

Description

The Support Representative, Shipment Resolution, resolves problem and return shipments within the assigned terminal in collaboration with internal and external stakeholders.

Responsibilities

Contact customers or colleagues to obtain and enter package information or resolve delivery issues

Scan, sort, and reorganize undelivered freight and process freight damages

Prepare packages for redelivery (tracking data, labels, repackaging, etc.)

Inspect damaged packages

Use computer applications (i.e., Salesforce) to track completed customer shipments and review and close case logs

Audit arrivals and communicate any delays to the Unit Manager and Regional Retail Manager

Additional Responsibilities

Education

Experience

3 months experience in customer service

Skills

Operations Management

Operations Planning

Operations Procedures

Shipping and Receiving Operations

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 542 - Burnaby
Working Conditions: Retail Center Environment; Warehouse Environment

Posting Number: 70027

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

Apply About employer

More about this job

Responsibilities

The Support Representative resolves problem and return shipments by contacting customers and colleagues to address delivery issues. They are also responsible for scanning, sorting, and inspecting freight while maintaining accurate case logs in Salesforce.

Requirements

Candidates must have at least 3 months of experience in customer service. Proficiency in English is required for effective communication with internal and external stakeholders.

Skills

Customer Service
Operations Management
Operations Planning
Operations Procedures
Shipping And Receiving
Salesforce
Data Entry
Freight Handling
Package Inspection
Inventory Auditing
Communication

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Shipment Resolution
Freight
Customer Service
Salesforce
Warehouse
Retail Center
Operations
Tracking
Data Entry
Package Handling
Inventory Audit
Shipping
Receiving

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