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Added 4 mins ago
O
Ancillary Services Student
OLG
Toronto, ON · York Mills Office
- Full-time
Previous experience in customer service, office support, retail, hospitality, volunteering, or other roles demonstrating organization, communication, and teamwork skills is considered an…
Added 4 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Markville
Fox Group Canada Inc.
ON · Markham, Ontario
- Part-time
…and most exciting times of the year. Reporting to the Store Manager, you will deliver exceptional customer service, share product knowledge, support sales goals, and help create a welcoming…
Added 4 mins ago
OA
Car Wash Associate OpenRoad Mazda Port Moody
OpenRoad Auto Group
Port Moody, BC
- Part-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 4 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
T
Customer Experience Associate
TD
New Hamburg, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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T
Personal Banking Associate Trainee
TD
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- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
T
Branch Manager – Montreal Downtown (Future Opportunities)
TD
Montreal, QC
- Full-time
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter…
Added 4 mins ago
SI
Sales Associate
Staples Inc.
Brantford, ON
- Full-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 4 mins ago
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Maintenance Technician
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Working closely with the Building Manager and reporting to the Maintenance Manager, the Maintenance Technician plays a vital role in maintaining the safety, security, and livability of…
Added 4 mins ago
C
Food Service Supervisor Full Time
Cook
Sudbury, ON · VAL CARON, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 4 mins ago
GF
Fit4Less Host - Mississauga Derry & Millcreek
GoodLife Fitness
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 4 mins ago
GF
Fit4Less Host - Sault Ste. Marie Pim Street
GoodLife Fitness
Sault Ste. Marie, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 4 mins ago
GD
GARAGE - Store Manager - Charlottetown Mall
Groupe Dynamite, Inc Garage
PE · Charlottetown, Prince Edward Island
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 4 mins ago
GD
Senior Manager Network Infrastructure
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
The Senior Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s network infrastructure.
Added 4 mins ago
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AZ Tanker Driver
HRT Solutions
Thorold, ON
- $30 CAD / hour
- Full-time
Comply with all Company, Customer Federal, State, and Local laws, rules and regulations
Added 5 mins ago
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Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Winnipeg, MB
- Full-time
The Senior Relationship Manager (Sales Director, Corporate Finance) manages a commercial lending portfolio and supports the origination of new clients, and coordinates with other products…
Added 5 mins ago
Heavy Duty Mechanic – Apprentice
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At Calfrac, we take pride in our commitment to safety, efficiency and exceptional customer service. To uphold that standard, we look for people who share our vision and can help strengthen…
Added 5 mins ago
Heavy Duty Mechanic - Journeyperson
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Red Deer, AB
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Added 5 mins ago
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Case Manager - Behavioral Support Unit
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Calgary, AB
- Full-time
Are you a dedicated and compassionate Health Care Leader who is looking to gain valuable work experience while making a difference in the lives of our Continuing Care Residents and…
Added 5 mins ago
Manager, GTB Resiliency (12 month contract)
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The Manager, Payments Operational Resiliency is responsible for supporting and executing a global payments resiliency framework, focused on documenting and testing preventative measures.…
Added 5 mins ago
Industrial Security Guard
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…patrols, Excellent report writing , desk duties and exceptional customer service since you will be working with people all shift, in an industrial…
Added 5 mins ago
M
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Marriott
Calgary, AB
- Full-time
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Added 5 mins ago
PWES Cafeteria Worker (6.0 hour)
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Must have experience in food and menu preparation.

Purolator

Team Lead Central Unmarks

Toronto, ON, Canada
Etobicoke, ON, M8W 3C1, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The CUS Team Lead is responsible for overseeing day-to-day operations and providing guidance and support to team members to ensure safe, efficient, and high-quality warehouse operations. The Team Lead supports workflow coordination, employee training and coaching, attendance monitoring, operational reporting, and issue resolution while helping maintain a productive and positive work environment.

Responsibilities

Team Leadership & Support

Provides day-to-day guidance, support, and mentorship to team members to promote productivity, engagement, and operational effectiveness.
Acts as a point of contact for employees requiring operational guidance or assistance.
Supports the Manager in maintaining effective daily operations and team communication.

Workload & Operational Management

Coordinates and distributes daily tasks and responsibilities across the team to optimize workflow and achieve operational requirements.
Monitors workload and adjusts assignments as required to support changing operational priorities.

Attendance & Punctuality

Monitors and documents employee attendance and punctuality in accordance with established scheduling and attendance requirements.
Escalates attendance concerns to the Manager as appropriate.

Coaching & Training

Provides ongoing coaching, guidance, and on-the-job training to support employee development and consistent execution of processes.
Reinforces operational expectations, procedures, and quality standards.

Technical & Process Support

Provides first-level assistance with work applications, computers, printers, and other operational equipment or peripherals.
Identifies and escalates breakdowns in cross-functional processes, including SRRs, Tracing, and NHO, to support timely resolution and continuous improvement.

Performance, Quality & Reporting

Monitors day-to-day team performance, productivity, and quality.
Provides regular updates to the Manager on team performance, quality assurance, operational metrics, and emerging issues.

Safety & Security

Conducts routine facility inspections to support a safe, secure, and compliant work environment.
Manages the facility security alarm in the Manager’s absence and responds in accordance with established protocols.
Reinforces adherence to workplace safety requirements and operational procedures.

Equipment Operation

Ensures equipment is operated safely and in accordance with applicable procedures and requirements.

Qualifications

Previous experience in a warehouse, logistics, or operational environment.
Previous team lead, coaching, or supervisory experience preferred.
Strong organizational and communication skills.
Comfortable using standard computer applications and operational systems.

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 012 - Metro West
Working Conditions: Warehouse Environment

Reports to: Manager Central Unmarks
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

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More about this job

Responsibilities

Lead and support the team’s daily warehouse operations by coordinating workloads, coaching and training employees, monitoring attendance, and resolving operational issues. Track team performance and quality, report updates to the Manager, and reinforce safe, secure, and compliant work practices.

Requirements

Previous experience in a warehouse, logistics, or operational environment is required, while team lead, coaching, or supervisory experience is preferred. Strong organizational and communication skills, comfort with standard computer applications and operational systems, and proficiency in English are required.

Skills

Team Leadership
Coaching
Employee Training
Workflow Coordination
Workload Management
Attendance Monitoring
Operational Reporting
Issue Resolution
Warehouse Operations
Communication
Organizational Skills
Computer Applications
Operational Systems
Safety Inspections
Equipment Operation
Quality Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Logistics
Team Leadership
Employee Coaching
On-The-Job Training
Workflow Coordination
Workload Management
Attendance Monitoring
Operational Reporting
Performance Monitoring
Quality Assurance
Operational Metrics
Issue Resolution
Work Applications
Computers
Printers
Operational Equipment
Cross-Functional Processes
SRRs
Tracing
NHO
Facility Inspections
Facility Security Alarm
Workplace Safety
Equipment Operation

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