Jobs in Canada

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Added 32 mins ago
(CAN) Part-Time Self Checkout Attendant
Walmart Canada
Stratford, ON
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 6 hours ago
W
(CAN) Part-Time Self Checkout Attendant
Walmart
Stratford, ON
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 10 hours ago
W
(CAN) Self Checkout Attendant (Part Time - Temporary)
Walmart
London, ON
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 11 hours ago
Operations - Housekeeping Attendant (Everclean)
Kandor
Victoria, BC
Everclean is a trusted Canadian-owned and operated facility services provider, proudly operating under Kandor Management Corp., alongside Guardteck Security and Kendrix Technologies. We…
Added 11 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 12 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 12 hours ago
WC
(CAN) Self Checkout Attendant (Part Time - Temporary)
Walmart Canada
London, ON
- Part-time
- Contract
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 12 hours ago
WC
Self Checkout Attendant
Walmart Canada
Leduc, AB
- Full-time
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 14 hours ago
ET
S-26-084 | Handicapped Student Attendant
Eastern Townships School Board
Waterloo, QC
- $25.11 to $26.78 CAD / hour
- Full-time
Added 14 hours ago
ET
S-26-083 - Laboratory Attendant [Project]
Eastern Townships School Board
Sherbrooke, QC
- $25.11 to $26.78 CAD / hour
- Contract
…develop practical vocational skills, enhance employability, and support successful reintegration into the community by providing participants with opportunities to acquire relevant,…
Added 14 hours ago
CG
Housekeeping Attendant, Full Time
Compass Group Canada
SK
- Full-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 14 hours ago
MM
Door person
Montreal Marriott Chateau Champlain
Montreal, QC
- Part-time
Respond to various guest inquiries, including inquiries about the services of the establishment and the main tourist attractions in the region
Added 14 hours ago
W
(CAN) Self Checkout Attendant
Walmart
Williams Lake, BC
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 15 hours ago
C
Guest Attendant
Chartwell
Amherstburg, ON
- Full-time
…through compassionate care and exceptional service? As a Guest Attendant at Chartwell, you’ll provide personal care, assistance, and support to our residents, helping them live comfortably,…
Added 15 hours ago
HR
Environmental Attendant (Finch RCC)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment
Added 15 hours ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment
Added 15 hours ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment
Added 15 hours ago
HR
Environmental Attendant, Operating Room
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment
Added 17 hours ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment
Added 18 hours ago
Child Care Attendant - Year-Round - Occasional
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
Designing and leading engaging, developmentally appropriate activities that support growth in all five key developmental areas.
Added 18 hours ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service…
Added 18 hours ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service…
Added 18 hours ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service…
Added 1 day ago
PH
Stores Attendant III (Casual) - Penticton - BC Shared Health Services
Provincial Health Services Authority
Penticton, BC
- Part-time
Stores Attendant III (Casual) - BC Shared Health Services
Added 1 day ago
WB
Base Area Operator
Whistler Blackcomb
Whistler, BC
- Temporary
Base Area Operator’s specialize in one of 3 areas: Day Attendant (day), Roads & Parking Attendant (day) or Afternoon Attendant (afternoon).

Pursuit Collection

Guest Experience Supervisor

Banff, AB, Canada

Full-time

Apply on pursuitcollection.wd501.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

As a Guest Experience Supervisor at the Banff Gondola, you will play a key leadership role in delivering an exceptional guest experience by supporting, coaching, and guiding frontline teams while ensuring a safe, welcoming, and professional environment for all guests.

general responsibility

ROLE & RESPONSIBILITIES

Create and support an engaging, memorable guest experience across all Guest Experience touchpoints.
Coach, mentor, and support Guest Experience Agents, Programming, and Facilities Attendants, team members to consistently exceed guest expectations.
Train new team members and provide ongoing feedback, performance coaching, and development support.
Coordinate daily Guest Experience operations to ensure smooth service delivery and effective on-the-spot problem solving.
Act as the manager on duty, take charge of all guests and cash handling security for the Banff Gondola
Act as the escalation point for guest concerns, resolving issues quickly, professionally, and empathetically.
Serve as the escalation point for guest issues, handle guest concerns and react quickly and professionally.
Maintain high standards for cleanliness, appearance, safety, service quality, and environmental stewardship across guest-facing areas.
Support financial performance by managing labor within planned targets.
Perform Guest Experience Agent and Facilities Attendant duties as operationally required.
Actively participate in committees and contribute to continuous improvement initiatives.
Foster a positive, inclusive, and motivating team environment that supports engagement and sales goals.
Actively participate in committees.

REQUIRED SKILLS & QUALIFICATIONS

Proven leadership skills and a passion for coaching and developing employee skills.
Strong guest focus providing friendly, professional, and efficient hospitality.
Effective problem solving and critical thinking skills.
Demonstrate elevated levels of positive energy and a willingness to take on new challenges.
Ability to thrive and lead in a fast-paced environment.
Attention to detail, effective communication and listening skills with local and international guests and staff.
Second language skills considered a strong asset.
Solid knowledge of the products and services available in Banff and its surroundings
Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast-paced and busy conditions
Passion for employees and guest safety
Excellent organizational and multi-tasking skills
Proficiency in MS Office (Word, PowerPoint and Excel required)
First Aid Training an asset.
Physical demands include constant use of hands, repetitive actions and speaking, sitting/standing for extended periods of time, frequent bending/twisting, working outdoors, and may lift, push, and pull up to 50 lbs.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Apply on pursuitcollection.wd501.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead and support frontline Guest Experience teams, coordinate daily operations, and deliver welcoming, safe, and memorable service at the Banff Gondola. Handle escalated guest concerns, oversee cash-handling security as manager on duty, maintain service and cleanliness standards, and support labor targets and continuous improvement.

Requirements

The role calls for proven leadership, a strong guest-service focus, coaching ability, sound problem-solving and communication skills, and the ability to thrive in a fast-paced environment. Candidates should be organized, accurate with cash and payment transactions, proficient in Microsoft Word, PowerPoint, and Excel, and committed to employee and guest safety; first aid training and additional language skills are assets.

Skills

Leadership
Coaching and Mentoring
Guest Service
Problem Solving
Critical Thinking
Communication
Cash Handling
Team Development
Operations Coordination
Conflict Resolution
Safety Awareness
Organization
Multitasking
Microsoft Word
Microsoft PowerPoint
Microsoft Excel

Benefits

Free Access to Pursuit Attractions
Discounted Attraction Access for Friends
Discounts on Hotel Stays, Dining, and Retail
Subsidized Mental Health and Wellness Resources

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Hospitality
Banff Gondola
Frontline Team Leadership
Coaching
Mentoring
Training
Daily Operations
Guest Relations
Guest Concern Escalation
Cash Handling
Cash Security
Labor Management
Service Quality
Cleanliness Standards
Environmental Stewardship
Sales Goals
Continuous Improvement
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
First Aid
Debit and Credit Transactions
Employee Safety
Guest Safety

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Work requirements

Jobs in Canada