Jobs in Canada

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Added 13 mins ago
B
Principal Architect, AI Platform
BMO
Toronto, ON
- Full-time
You bring the technical depth to earn credibility with principal engineers, the judgment to make defensible architectural decisions under ambiguity, and the influence to align senior…
Added 29 mins ago
FE
Student Optician-Mississauga, ON-Clearly by For Eyes
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Mississauga, ON
- Part-time
…eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the…
Added 29 mins ago
S
Production Manager, Live Events
Stagevision
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Strong practical understanding of live-event production and audiovisual solutions, including scope, feasibility, equipment, labour, logistics and how technical decisions affect cost and…
Added 29 mins ago
S
Manager, Advisor Excellence, Business Banking - Toronto
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Toronto, ON
- Full-time
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Added 29 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 29 mins ago
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Lease Auditor Specialist
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Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
Added 29 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 29 mins ago
B
Manager, Strategy & Transformation
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Vancouver, BC
- Full-time
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Added 29 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 29 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Vancouver, BC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 29 mins ago
LV
MANAGER-EN
La Vie En Rose
Saskatoon, SK
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 29 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Bruno, QC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 29 mins ago
TT
Intermediate Mechanical / Project Engineer
TWD Technologies Ltd.
Burlington, ON
- Full-time
…dedicated to providing clients with effective business and technical solutions through exceptional levels of service, innovation and…
Added 29 mins ago
TC
AWS Cloud RDS Oracle DBA
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55…
Added 29 mins ago
IT Support Systems Admin Specialist
PVLabs
Burlington, ON
Reporting to the IT Manager, you will be the first point of contact for many employee technology issues. You will provide Tier 1 and Tier 2 support, taking ownership of routine requests…
Added 29 mins ago
ED
CAL-1 Electrician – Data Center Operator
Estruxture Data Centers
Calgary, AB
- Full-time
…locations in Montreal, Toronto, Vancouver, and Calgary. Our solutions are designed to give customers more: more locations, more capacity, more connections that enable them to run modern,…
Added 29 mins ago
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Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Regional Sales Enablement Centre Manager to lead and develop our regional sales enablement, application engineering, inside sales, and technical support…
Added 29 mins ago
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Senior Manager, Quality & Performance, MedFlight
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St. John's, NL · NL Head Office MHNL St. John's (NL)
- Full-time
Reporting to the Director, Integrated Air Program, the Senior Manager, Quality & Performance, MedFlight NL leads the MedFlight NL Critical Care Transport Program’s clinical, education,…
Added 44 mins ago
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Civil Engineering Inspector
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- Full-time
With an unmatched breadth and depth of engineering, advisory and science based expertise, our global minds unite to power local solutions.
Added 44 mins ago
S
Mechanical Engineer
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- Full-time
Prepare technical specifications, datasheets, requisitions and perform technical bid evaluations of process and mechanical equipment
Added 59 mins ago
LI
Solutions Architect
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Toronto, ON
- Contract
…initiative also includes the implementation of Asset Configuration Manager (ACM) to enable condition-based maintenance strategies and improved asset health…
Added 59 mins ago
BD
Manager, Financial Reporting
Black Diamond Group
Calgary, AB
- Full-time
We are seeking a detail-oriented and strategic Manager, Financial Reporting to join our Corporate Finance team in Calgary. Reporting to the Corporate Controller, this role plays a critical…
Added 59 mins ago
TS
Territory Manager
The Stevens Company
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…providing the exceptional service and comprehensive healthcare solutions we set out to achieve every…
Added 59 mins ago
DG
Chef exécutif - Executive Chef - Campement minier (Fly-in, Fly-out)
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- Full-time
Apte à résoudre efficacement les problèmes ou à proposer des solutions réalistes;
Added 59 mins ago
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Automation Project Manager
Boccard
Montreal, QC
- Full-time
…countries, designs, manufactures, assembles, and installs process solutions for its customers worldwide in the Food & Ingredients, Pharmaceutical, Cosmetics, and Brewing…

PVLabs

IT Support Systems Admin Specialist

Burlington, ON, Canada

Apply on careers-page.com About employer

Applications open in a new tab.

Job details

Experience: Approximately 2–5 years of hands-on IT support, help desk or desktop-support experience, supported by a relevant college diploma, degree or equivalent practical experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

IT Support Systems Admin Specialist

Aerospace and Defence - Airborne Intelligence, Surveillance and Reconnaissance Systems

Burlington, Ontario | Employment: Full-time

Please note: Candidates must be eligible to meet the requirements of the Canadian Controlled Goods Program and be able to hold and maintain a Canadian security clearance.

About the Role

PVLabs develops advanced stabilized airborne imaging systems. Behind that work are engineers, technicians and business teams who depend on technology that works when they need it. Your primary mission is to keep those people productive by providing responsive, practical IT support and helping maintain an organised, secure and reliable working environment.

Reporting to the IT Manager, you will be the first point of contact for many employee technology issues. You will provide Tier 1 and Tier 2 support, taking ownership of routine requests from initial troubleshooting through resolution, and coordinating the right assistance when a problem requires deeper technical or vendor expertise.

This is a hands-on, employee-facing role for someone who enjoys solving problems and working directly with people. You will support everyday tools, prepare equipment and access for employees, and help improve how IT support is delivered. As your knowledge grows, you will also develop support capability in the specialist applications used by our engineering teams. Your work creates capacity for the IT Manager to focus on infrastructure, security and broader improvements while employees receive dependable day-to-day help.

About the Responsibilities

Employee Support & Issue Resolution

Provide Tier 1 and Tier 2 support in person and remotely, troubleshooting hardware, software, connectivity, account and access issues.
Diagnose problems with desktops, laptops, monitors, docks, printers, mobile devices and other peripherals. Establish what work is affected and investigate the cause systematically.
Own assigned support requests, record useful troubleshooting information, keep employees informed and confirm that their issue has been resolved.
Escalate infrastructure, security and complex application issues to the IT Manager when appropriate. Coordinate third-party support and follow up so difficult problems continue moving toward resolution.

Microsoft 365 & Employee Access

Support everyday use of Outlook, Teams, OneDrive, SharePoint and Microsoft Office applications, including collaboration, file-sharing and common access problems.
Assist with account setup, approved permissions, passwords and authentication; support onboarding, role changes and offboarding with timely equipment and access arrangements.
Help maintain appropriate access to company systems and information. Develop familiarity with engineering applications such as SOLIDWORKS PDM/EPDM, SOLIDWORKS, OrCAD and Ansys through guidance, training and vendor collaboration.

Hardware & Device Management

Prepare and configure computers and other equipment for new and existing employees; install approved applications, updates and peripherals.
Troubleshoot device problems and coordinate repairs, replacements and equipment requirements with the IT Manager.
Maintain accurate equipment inventories and assignment records, and support the full device lifecycle from deployment through recovery and secure disposal.

IT Operations & Security

Assist with routine monitoring, maintenance, endpoint protection, antivirus, patching and software-compliance activities within delegated responsibilities.
Apply company IT and information-security practices consistently, including approved hardware and software, device configuration, controlled network access and regular/scheduled or critical MS365 upgrades/updates.
Identify unusual technical activity or potential security issues, report them promptly and follow approved response procedures under the IT Manager’s direction.
Assist with user-access reviews and permissions records; handle confidential information, recovered equipment and obsolete media according to company requirements.

Documentation & Practical Improvement

Maintain current support records, equipment information and troubleshooting procedures. Document recurring issues and effective solutions so knowledge can be reused.
Create clear employee instructions and knowledge-base materials, and provide practical guidance that helps colleagues use their tools confidently.
Identify repeat support problems and recommend improvements. Assist the IT Manager with projects, application deployments and system implementations as required.

About Your Skills and Experience

Core Skills & Experience

Approximately 2–5 years of hands-on IT support, help desk or desktop-support experience, supported by a relevant college diploma, degree or equivalent practical experience.
Strong troubleshooting skills across Windows computers, hardware, peripherals and common business applications, with hands-on experience supporting Microsoft 365.
Working knowledge of user accounts, permissions, networking and endpoint-security concepts, and the ability to investigate a problem systematically rather than repeatedly apply a workaround.
Ability to prioritise competing requests, recognise business impact and know when to escalate, while retaining responsibility for follow-up.
Clear written and verbal communication and a practical service mindset, with the patience to support colleagues with different levels of technical knowledge.

Useful Additional Experiences

Microsoft Entra ID/Azure AD, Intune, Windows device deployment or related endpoint-management tools.
Practical TCP/IP, DNS, DHCP, Wi-Fi and VPN troubleshooting; relevant Microsoft or other IT certifications.
Supporting engineering, manufacturing or other technically sophisticated users, including working with third-party application vendors. CAD/PDM application-support experience is particularly useful.

About You

You enjoy helping people get past a problem and back to their work. You listen, ask useful questions and explain the next step clearly. You are comfortable walking over to a workstation, investigating an unfamiliar issue or getting a vendor involved when that is the quickest route to a sound solution.

You take initiative and follow through. You can work independently within your authority, ask for help when it is needed and stay composed when colleagues are busy, direct or frustrated. You appreciate a smaller company where responsibilities are varied, relationships matter and the improvements you make are visible.

Curious and methodical: you want to understand what caused the issue and how to prevent it happening again.
Approachable and patient: you make it straightforward for colleagues to ask for help and understand what happens next.
Organised and accountable: you keep track of open work, communicate changes and do what you said you would do.
Practical and collaborative: you share useful knowledge, work well across departments and take satisfaction in the team getting things done.

About Your Impact

Success means employees can get help easily, routine issues are resolved independently, and more complex problems reach the right resource without stalling. Support records and equipment information are reliable, IT and security practices are followed consistently, and recurring problems lead to useful improvements. The IT Manager gains capacity for broader systems work because everyday support is in capable hands.

What’s in It for You?

You will work alongside people developing and building advanced airborne imaging systems, with opportunities to deepen your technical skills and learn specialist engineering applications. PVLabs values autonomy, mastery and purpose, supported by a year-round four-day work week. This role offers direct involvement, close working relationships an

Apply on careers-page.com About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 IT support to employees, including troubleshooting hardware, software, and connectivity issues. Manage device lifecycles, maintain system security, and document technical solutions to improve support efficiency.

Requirements

Requires 2-5 years of hands-on IT support experience and a relevant college diploma or degree. Candidates must be eligible for the Canadian Controlled Goods Program and hold a Canadian security clearance.

Skills

IT Support
Help Desk
Desktop Support
Windows
Microsoft 365
Hardware Troubleshooting
Networking
Endpoint Security
Active Directory
Intune
Device Deployment
TCP/IP
VPN
CAD
SOLIDWORKS
Technical Documentation

Benefits

Four-day work week

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Systems Administration
Aerospace
Defence
Microsoft 365
Windows
Hardware
Networking
Endpoint Protection
Antivirus
Patching
SOLIDWORKS
PDM
OrCAD
Ansys
TCP/IP
DNS
DHCP
VPN
Microsoft Entra ID
Intune
Security Clearance
Technical Support
Device Lifecycle Management

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Jobs in Canada