Jobs in Canada

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Specialiste projet Cargo / Project Cargo Specialist
BLV - Value Chain Partners
Westmount, QC
- Full-time
We’re looking for a super cool Project Cargo specialist who can handle both sales and operations support. You’ll be the mastermind behind planning, coordinating, and executing huge-scale…
Added 14 mins ago
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Logistics & Customer Care Specialist / Spécialiste logistique et service client
BioScript Solutions
Mississauga, ON
- Full-time
The Logistics & Customer Care Specialist is a hands-on operational role within A&D Wholesale, responsible for managing customer orders, coordinating outbound transportation, and supporting…
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Regional Delivery Manager
Takeaway
Toronto, ON
- Full-time
…you with global best practices. In addition to the day-to-day operations of the network, you will be asked to propose, analyse and lead experiments to improve outcomes and occasionally…
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SD
Spécialiste Beauté
Shoppers Drug Mart
Cowansville, QC
- Part-time
Added 14 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Newmarket, ON
- Part-time
Added 29 mins ago
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Media Operations Specialist
Talon Canada
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are seeking a motivated and analytical individual to join our team as a Media Operations Specialist at Talon Outdoor. As a Media Operations Specialist, you will play a crucial role in…
Added 29 mins ago
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Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
London, ON
- Part-time
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Specialist, Electrical Engineer
Vale Base Metals
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are currently seeking a Specialist Engineer, Electrical to join our Power Department in Sudbury. This is a permanent position for an existing vacancy.
Added 29 mins ago
IT Support Systems Admin Specialist
PVLabs
Burlington, ON
…knowledge grows, you will also develop support capability in the specialist applications used by our engineering teams. Your work creates capacity for the IT Manager to focus on…
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SIEM Specialist
Onepoint
Montreal, QC
- Full-time
The Specialist also contributes to the following activities: Technical projects and platform enhancements, Service delivery and operational support activities, Internal and external audits,…
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SIEM Specialist
Wepoint
Montreal, QC
- Full-time
The Specialist also contributes to the following activities: Technical projects and platform enhancements, Service delivery and operational support activities, Internal and external audits,…
Added 29 mins ago
Quality Assurance Specialist - Individual Insurance
Equitable
Waterloo, ON
As a Quality Assurance Specialist, you will play a key role in maintaining and enhancing the quality of operations across Individual Insurance by ensuring processes, procedures, and client…
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Operations Specialist
RBC
Montreal, QC
- Full-time
As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment )…
Added 44 mins ago
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Marketing Specialist, Go-to-Market Campaigns
Canadian Tire Corporation
Laval, QC
- Full-time
Reporting to the Promotional and Go-to-Market Marketing Team Lead, the Marketing Specialist plays a key role within the marketing department. They will be primarily responsible for…
Added 59 mins ago
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Data and Analytics Specialist
Bank of Canada
Ottawa, ON
- Full-time
…data. We also provide support financial markets data used in operations and research, while expanding our capabilities to support business administration areas such as Human Resources,…
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Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 59 mins ago
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Clinical Systems Business Analyst
Canuck Place Children's Hospice
Vancouver, BC
- Full-time
Reporting to: Clinical Informatics Specialist
Added 59 mins ago
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Quality Control Specialist
Stella-Jones
Gatineau, QC
- Full-time
Reporting to the Quality Assurance Supervisor, the Quality Control Specialist plays a vital role in ensuring that Stella-Jones facilities consistently meet company, industry, and…
Added 59 mins ago
Spécialiste S&OP
Labatt Breweries of Canada
Montreal, QC
…des initiatives d’amélioration continue dans l’ensemble des opérations…
Added 59 mins ago
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Oracle HCM Systems Administrator
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Systems Administrator / Operations Support Specialist with deep expertise in
Added 59 mins ago
Specialist, Operations and Finance Innovation
EY
Toronto, ON
As Specialist, Operations & Finance, you will play a pivotal role in overseeing complex administrative functions, enhancing operational processes, and delivering high-impact reporting and…
Added 59 mins ago
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Bilingual Sales Executive | Networking Solutions
Teltonika
Remote, Canada
- Full-time
- Remote
Currently, Teltonika Canada is looking for an ambitious Bilingual (English/French) Sales Specialist to join us in Montreal, QC. In this position, you will belong to the Networks Sales team.
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Digital UAT, Menu & Pricing Coordinator
Yum!
Vaughan, ON
- Full-time
This role must have…
Added 1 hour ago
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Lead Electrical Field Specialist
Accenture Construct
Toronto, ON
- Full-time
As an Electrical Field Specialist, you will provide on-site expertise and support for the delivery of the client's project. Reporting to the MEP Project Manager, you will represent the…
Added 1 hour ago
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Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week

PVLabs

IT Support Systems Admin Specialist

Burlington, ON, Canada

Apply on careers-page.com About employer

Applications open in a new tab.

Job details

Experience: Approximately 2–5 years of hands-on IT support, help desk or desktop-support experience, supported by a relevant college diploma, degree or equivalent practical experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

IT Support Systems Admin Specialist

Aerospace and Defence - Airborne Intelligence, Surveillance and Reconnaissance Systems

Burlington, Ontario | Employment: Full-time

Please note: Candidates must be eligible to meet the requirements of the Canadian Controlled Goods Program and be able to hold and maintain a Canadian security clearance.

About the Role

PVLabs develops advanced stabilized airborne imaging systems. Behind that work are engineers, technicians and business teams who depend on technology that works when they need it. Your primary mission is to keep those people productive by providing responsive, practical IT support and helping maintain an organised, secure and reliable working environment.

Reporting to the IT Manager, you will be the first point of contact for many employee technology issues. You will provide Tier 1 and Tier 2 support, taking ownership of routine requests from initial troubleshooting through resolution, and coordinating the right assistance when a problem requires deeper technical or vendor expertise.

This is a hands-on, employee-facing role for someone who enjoys solving problems and working directly with people. You will support everyday tools, prepare equipment and access for employees, and help improve how IT support is delivered. As your knowledge grows, you will also develop support capability in the specialist applications used by our engineering teams. Your work creates capacity for the IT Manager to focus on infrastructure, security and broader improvements while employees receive dependable day-to-day help.

About the Responsibilities

Employee Support & Issue Resolution

Provide Tier 1 and Tier 2 support in person and remotely, troubleshooting hardware, software, connectivity, account and access issues.
Diagnose problems with desktops, laptops, monitors, docks, printers, mobile devices and other peripherals. Establish what work is affected and investigate the cause systematically.
Own assigned support requests, record useful troubleshooting information, keep employees informed and confirm that their issue has been resolved.
Escalate infrastructure, security and complex application issues to the IT Manager when appropriate. Coordinate third-party support and follow up so difficult problems continue moving toward resolution.

Microsoft 365 & Employee Access

Support everyday use of Outlook, Teams, OneDrive, SharePoint and Microsoft Office applications, including collaboration, file-sharing and common access problems.
Assist with account setup, approved permissions, passwords and authentication; support onboarding, role changes and offboarding with timely equipment and access arrangements.
Help maintain appropriate access to company systems and information. Develop familiarity with engineering applications such as SOLIDWORKS PDM/EPDM, SOLIDWORKS, OrCAD and Ansys through guidance, training and vendor collaboration.

Hardware & Device Management

Prepare and configure computers and other equipment for new and existing employees; install approved applications, updates and peripherals.
Troubleshoot device problems and coordinate repairs, replacements and equipment requirements with the IT Manager.
Maintain accurate equipment inventories and assignment records, and support the full device lifecycle from deployment through recovery and secure disposal.

IT Operations & Security

Assist with routine monitoring, maintenance, endpoint protection, antivirus, patching and software-compliance activities within delegated responsibilities.
Apply company IT and information-security practices consistently, including approved hardware and software, device configuration, controlled network access and regular/scheduled or critical MS365 upgrades/updates.
Identify unusual technical activity or potential security issues, report them promptly and follow approved response procedures under the IT Manager’s direction.
Assist with user-access reviews and permissions records; handle confidential information, recovered equipment and obsolete media according to company requirements.

Documentation & Practical Improvement

Maintain current support records, equipment information and troubleshooting procedures. Document recurring issues and effective solutions so knowledge can be reused.
Create clear employee instructions and knowledge-base materials, and provide practical guidance that helps colleagues use their tools confidently.
Identify repeat support problems and recommend improvements. Assist the IT Manager with projects, application deployments and system implementations as required.

About Your Skills and Experience

Core Skills & Experience

Approximately 2–5 years of hands-on IT support, help desk or desktop-support experience, supported by a relevant college diploma, degree or equivalent practical experience.
Strong troubleshooting skills across Windows computers, hardware, peripherals and common business applications, with hands-on experience supporting Microsoft 365.
Working knowledge of user accounts, permissions, networking and endpoint-security concepts, and the ability to investigate a problem systematically rather than repeatedly apply a workaround.
Ability to prioritise competing requests, recognise business impact and know when to escalate, while retaining responsibility for follow-up.
Clear written and verbal communication and a practical service mindset, with the patience to support colleagues with different levels of technical knowledge.

Useful Additional Experiences

Microsoft Entra ID/Azure AD, Intune, Windows device deployment or related endpoint-management tools.
Practical TCP/IP, DNS, DHCP, Wi-Fi and VPN troubleshooting; relevant Microsoft or other IT certifications.
Supporting engineering, manufacturing or other technically sophisticated users, including working with third-party application vendors. CAD/PDM application-support experience is particularly useful.

About You

You enjoy helping people get past a problem and back to their work. You listen, ask useful questions and explain the next step clearly. You are comfortable walking over to a workstation, investigating an unfamiliar issue or getting a vendor involved when that is the quickest route to a sound solution.

You take initiative and follow through. You can work independently within your authority, ask for help when it is needed and stay composed when colleagues are busy, direct or frustrated. You appreciate a smaller company where responsibilities are varied, relationships matter and the improvements you make are visible.

Curious and methodical: you want to understand what caused the issue and how to prevent it happening again.
Approachable and patient: you make it straightforward for colleagues to ask for help and understand what happens next.
Organised and accountable: you keep track of open work, communicate changes and do what you said you would do.
Practical and collaborative: you share useful knowledge, work well across departments and take satisfaction in the team getting things done.

About Your Impact

Success means employees can get help easily, routine issues are resolved independently, and more complex problems reach the right resource without stalling. Support records and equipment information are reliable, IT and security practices are followed consistently, and recurring problems lead to useful improvements. The IT Manager gains capacity for broader systems work because everyday support is in capable hands.

What’s in It for You?

You will work alongside people developing and building advanced airborne imaging systems, with opportunities to deepen your technical skills and learn specialist engineering applications. PVLabs values autonomy, mastery and purpose, supported by a year-round four-day work week. This role offers direct involvement, close working relationships an

Apply on careers-page.com About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 IT support to employees, including troubleshooting hardware, software, and connectivity issues. Manage device lifecycles, maintain system security, and document technical solutions to improve support efficiency.

Requirements

Requires 2-5 years of hands-on IT support experience and a relevant college diploma or degree. Candidates must be eligible for the Canadian Controlled Goods Program and hold a Canadian security clearance.

Skills

IT Support
Help Desk
Desktop Support
Windows
Microsoft 365
Hardware Troubleshooting
Networking
Endpoint Security
Active Directory
Intune
Device Deployment
TCP/IP
VPN
CAD
SOLIDWORKS
Technical Documentation

Benefits

Four-day work week

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Systems Administration
Aerospace
Defence
Microsoft 365
Windows
Hardware
Networking
Endpoint Protection
Antivirus
Patching
SOLIDWORKS
PDM
OrCAD
Ansys
TCP/IP
DNS
DHCP
VPN
Microsoft Entra ID
Intune
Security Clearance
Technical Support
Device Lifecycle Management

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Jobs in Canada