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Added 12 mins ago
LI
Senior Data Engineer
Livingston International
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, IT, this role is a senior technical anchor within the Data & Analytics function. You'll partner closely with Operations, Supply Chain Planning, Finance, internal…
Added 12 mins ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Software Engineering
Added 12 mins ago
CB
Regional Sales Manager
Cornerstone Building Brands
Toronto, ON
- Full-time
The Canadian Regional Manager, Robertson Building Systems will report to the Director of Sales, Buildings and will lead a team of sales professionals within the Metal Solutions business…
Added 58 mins ago
M
Director of Engineering - Mortgage Creditor Insurance
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…world-class customer and employee experiences through software and engineering skills. The customer is at the focus of everything we do, and millions of end users rely on our products…
Added 1 hour ago
FS
Platform Engineer, Spa and Leisure Technologies
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Platform Engineer, Spa & Leisure is responsible for the technical ownership, engineering, integration, support, and lifecycle management of the Spa, Wellness, Membership, and Leisure…
Added 1 hour ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Supervisor: Director of Global Supply Chain, and Truro Operations
Added 2 hours ago
PM
Coordinator, Revenue Operations
Picton Mahoney Asset Management
Toronto, ON
- Full-time
Reporting to the Director, Revenue Operations, this full-time, permanent role will support the day-to-day administration of our Salesforce CRM, including data maintenance, sales reporting,…
Added 4 hours ago
PR
Project Manager, Development&Origination
Potentia Renewables Inc.
ON
- $100,000 to $130,000 CAD / year
- Full-time
As part of Potentia’s Growth team, the Project Manager reports to Julia Cushing, Director, Development & Origination, and has no direct reports.
Added 4 hours ago
A
Associate Director-AI&Data
Accenture
Ottawa, ON · Montreal, QC
- Full-time
Accenture Data & AI - the people who love using data to tell a story. We're the world's largest team of data scientists and experts in machine learning and AI. A great day for us means…
Added 5 hours ago
C
Lead Threat Intelligence Engineer
CapitalG
Toronto, ON
- Full-time
Clio has nearly every piece of data you can conceive: privileged litigation strategy, M&A documents, and trust accounts that can get a lawyer disbarred if they're not protected properly!…
Added 6 hours ago
Senior Experience Designer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
You will report to the Associate UX Director. We collaborate with all disciplines to create high-quality experiences that promote player engagement and strengthen the identity of the EA…
Added 6 hours ago
A
Senior Analyst, Products and Hedging Solutions
Aon
Toronto, ON
- Full-time
…a Senior Analyst, you will report directly to the Managing Director, Products and Hedging…
Added 6 hours ago
A
Associate Account Executive
Aon
Toronto, ON
- Full-time
Verify inbound policy coverage requests for accuracy and completeness, update client data records, reconcile policy endorsements and update policy endorsement logs.
Added 6 hours ago
C
Senior Manager, IT/Telecom Engineering (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
…beginning; we have challenges on all fronts. Reporting to the Director, you will help to manage the IT / Telecom Engineering team, support the implementation of important initiatives, help…
Added 6 hours ago
P
Cybersecurity GRC Analyst
Powerex
Vancouver, BC
- Full-time
…take ownership of this function and work directly with the Director of Cybersecurity to mature our GRC…
Added 6 hours ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Wingham, ON
- $140,000 to $160,000 CAD / year
- Full-time
At Britespan Building Systems, we’re growing, and we’re looking for a Director of Engineering & Technical Services to help lead that growth.
Added 6 hours ago
SB
Manager, Pipe Integrity
South Bow
Calgary, AB
- Full-time
…reliability and compliance of our pipeline assets. Reporting to the Director, Pipeline Integrity, this role provides technical and people leadership across integrity threat management,…
Added 6 hours ago
耐
Jr. Product Design Engineer
耐克森中国
Markham, ON
- Full-time
As a Jr. Product Design Engineer, you will report directly to the Engineering Technical Director. This role is being added to expand the team’s expertise in CableBuilder and its integration…
Added 7 hours ago
PC
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
Pwc Canada
Ottawa, ON
- Full-time
Conduct customer and user research, data analysis, insight generation, and analyze customer data (VoC, NPS, behavioral data) to identify insights and opportunities.
Added 7 hours ago
A
Designer 2 – Veilance, Men’s
ARC'TERYX
North Vancouver, BC
- Full-time
Supporting the Design Director/Senior Designers in developing a schedule for the flow of the line plan through all development stages, including charting line plan progress
Added 7 hours ago
P
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
PwC
Ottawa, ON · Toronto, ON
- Full-time
Conduct customer and user research, data analysis, insight generation, and analyze customer data (VoC, NPS, behavioral data) to identify insights and opportunities.
Added 7 hours ago
CO
Program Lead, Water/Wastewater Condition Assessment and Analytics
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Main Function: This position is responsible to the Director of Infrastructure Capital Planning (ICP) to coordinate and provide guidance for operational programs and capital projects in…
Added 7 hours ago
AE
Designer 2 – Veilance, Men’s
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Design Director/Senior Designers in developing a schedule for the flow of the line plan through all development stages, including charting line plan progress
Added 7 hours ago
N
Account Manager - Utilities-EN
Noramco
Montreal, QC
- Full-time
Reports to: Director, National Utility Sales Operations
Added 8 hours ago
Corporate Development Analyst
Calfrac Well Services
Calgary, AB
…development, benchmarking, and deal support. Reporting to the Director, Corporate Development, this role is responsible for evaluating strategic opportunities, preparing decision-ready…

Pwc Canada

Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)

Ottawa, ON, K1P 1E4, Canada

The salary range for this position is $84,700 - $134,700. · Full-time

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Job details

Pay: The salary range for this position is $84,700 - $134,700.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At PwC, our people in experience consulting specialise in providing consulting services focused on enhancing customer and employee experiences. These individuals analyse client needs, design and implement experience strategies, and offer guidance and support to help clients create memorable and impactful experiences that drive customer loyalty and employee engagement. Those in experience design at PwC will specialise in designing exceptional customer and employee experiences. Your work will involve utilising human-centred design principles to understand user needs, conduct research, and create intuitive and engaging experiences. Additionally, you will be responsible for collaborating with clients to develop user journeys, wireframes, prototypes, and visual designs that optimise interactions and deliver seamless experiences across various touchpoints.

The Opportunity:

As a Senior Associate in PwC’s Customer Transformation practice, you will support teams helping organizations design and deliver customer-centric strategies, experiences, interfaces, and operating models that drive growth, loyalty, and efficiency.

Support the delivery of customer transformation engagements, including customer strategy, experience design, brand design, and service/operating model improvements.
Conduct customer and user research, data analysis, insight generation, and analyze customer data (VoC, NPS, behavioral data) to identify insights and opportunities.
Support customer journey mapping, segmentation, personalization, service design, and experience improvement initiatives.
Design and oversee the deployment of sites using Lightning Web Runtime, including design system governance with Salesforce Experience Cloud.
Create high-fidelity wireframes, interactive prototypes, and UI mockups that align with brand and usability standards.
Support Salesforce CMS integration, contributing to sharing/visibility design for external users, with awareness of how Single Sign-On affects the experience.
Design and maintain a library of reusable design patterns and branding sets.
Support the implementation of Agentforce and Einstein Search, working alongside technical leads to ensure features align with the intended user experience. .
Develop structured deliverables, including presentations, models, and analyses, and collaborate with multidisciplinary teams (strategy, design, and technology) while conducting usability tests with diverse user groups.
Manage defined workstreams or project components with guidance and build working relationships with client stakeholders at the manager and director levels.

What you’ll bring to this role

Experience in digital experience architecture and UX strategy, including enterprise web portals, with strong understanding of Salesforce Experience Cloud and Lightning Web Runtime architecture.
Familiarity with customer journey mapping, Voice of Customer (VoC), customer insights approaches, and experience with design thinking and human-centered design methodologies.
Strong analytical capabilities, including both qualitative and quantitative analysis, with exposure to behavioral insights and innovation methods.
Experience supporting strategy, transformation, project planning, and project delivery initiatives within complex environments.
Strong storytelling, slide-writing, interpersonal, and emerging leadership skills, with the ability to communicate effectively across multidisciplinary teams.
Proven stakeholder management skills with manager- and director-level clients, including the ability to build and maintain strong client relationships.
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Experience with web development standards and technologies, including HTML5, CSS3 (SLDS), JavaScript (ES6+), and integration of third-party services such as payment gateways and mapping tools into Experience Cloud using Apex, Flow, external services, and the Salesforce Metadata API.
Familiarity with authentication and security concepts relevant to external-facing portals - including single sign-on, social login, and data-sharing rules - to inform design decisions around access, visibility, and user experience.
Serve as the subject matter expert for Section 508 and WCAG compliance to ensure accessibility-first engineering and inclusive user experiences. Experience with Cloud to support design system governance and enable rapid, consistent deployment of new pages and features.
As a requirement for this role, a Reliability Security Clearance is required for current or future assignments as needed.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

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More about this job

Responsibilities

You will support the design and delivery of customer-centric strategies, experiences, and operating models to drive growth and loyalty. This includes conducting user research, developing wireframes and prototypes, and overseeing the deployment of Salesforce-based digital experiences.

Requirements

The role requires experience in digital experience architecture, UX strategy, and Salesforce platforms, along with strong analytical and storytelling skills. Candidates must possess a Reliability Security Clearance and demonstrate proficiency in web development standards and design methodologies.

Skills

Salesforce Experience Cloud
Lightning Web Runtime
UX Strategy
Human-centred design
Customer journey mapping
Data analysis
Wireframing
Prototyping
Salesforce CMS
HTML5
CSS3
JavaScript
Apex
Accessibility compliance
Stakeholder management
Design thinking

Benefits

Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Experience Cloud
Lightning Web Runtime
UX Strategy
Human-centred design
Customer journey mapping
Voice of Customer
Salesforce CMS
HTML5
CSS3
JavaScript
Apex
Flow
Salesforce Metadata API
Section 508
WCAG
Agentforce
Einstein Search
Design thinking
Data analysis
Stakeholder management
Reliability Security Clearance
Digital transformation
Service design
UI mockups
Single Sign-On
Accessibility
Consulting
Customer transformation
Brand design
Enterprise web portals

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