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Added 23 mins ago
R
Senior Product Manager, Platform / OS
Roku
Toronto, ON
- Full-time
…hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product…
Added 54 mins ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement
EY
Toronto, ON
EY's Canada Tax Technology Group (CTTG) is seeking an experienced Manager, AI Adoption & Enablement to help accelerate the practical use of AI across Tax & Law.
Added 1 hour ago
D
Principal Product Manager, Sandboxes
Docker
Remote, Canada
- Full-time
- Remote
The Products Team at Docker is looking for a Principal Product Manager to lead components of Docker Sandboxes. You will own and drive this strategic product area from high-level concept…
Added 1 hour ago
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ERP Risk, Controls & Security Solutions Manager
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
As an ERP Risk, Controls & Security Solutions Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 1 hour ago
Senior Platform Engineer, AI & Fabrics
BMO
Toronto, ON · FCP
This is a build-and-run engineering role. You will design, implement, and operate significant components of these platform capabilities; writing production code, building integrations, and…
Added 1 hour ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement - Calgary
EY
AB · Calgary, AB
EY's Canada Tax Technology Group (CTTG) is seeking an experienced Manager, AI Adoption & Enablement to help accelerate the practical use of AI across Tax & Law.
Added 2 hours ago
B
Senior Platform Engineer, AI & Fabrics
BMO
Toronto, ON
- Part-time
This is a build-and-run engineering role. You will design, implement, and operate significant components of these platform capabilities; writing production code, building integrations, and…
Added 2 hours ago
TD
Move Coordinator (Term)
Toronto District School Board
Toronto, ON
- $98,343 to $107,249 CAD / year
- Contract
Reporting to the Senior Manager, Capital Revitalization Services, the Move Coordinator is responsible for planning, coordinating, and overseeing the relocation of school operations to new,…
Added 4 hours ago
Energy Management Specialist
City of Mississauga
Mississauga, ON
Reporting to Manager of Energy Management, the successful candidate will be responsible for analyzing utility consumption data, preparing utility budget forecasts and quarterly projections,…
Added 4 hours ago
Product Manager 1
Bell
Toronto, ON
The Product Manager drives the end‑to‑end development and launch of innovative products by collaborating with cross‑functional teams, analyzing customer and market data, managing complex…
Added 6 hours ago
BH
Principal/ VP of Engineering
Blair Health
Toronto, ON
- Full-time
We’re entering an exciting new phase of growth and are looking for an exceptional engineering leader to help build the technology that will define Blair’s future.
Added 6 hours ago
Maintenance Mechanic II
Canadian Niagara Hotels Group
Niagara Falls, ON
Reporting to the Facilities Maintenance Manager, the Facilities Maintenance Mechanic II is responsible for performing a wide range of preventative maintenance, repairs, and mechanical…
Added 7 hours ago
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MANAGER, FINANCE ENABLEMENT, TECHNOLOGY & TRANSFORMATION (HYBRID)
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a strategic, technically curious, and execution-oriented Manager, Finance Enablement, Technology & Transformation to modernize how Finance works. This individual contributor…
Added 7 hours ago
Manager, Model Validation
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Manager, Model Validation reports to the Director, Model Risk Management and supports the delivery of model validation activities across the Bank. The role executes validation…
Added 7 hours ago
EB
Manager, Model Validation
EQ Bank
Toronto, ON
- Full-time
The Manager, Model Validation reports to the Director, Model Risk Management and supports the delivery of model validation activities across the Bank. The role executes validation…
Added 7 hours ago
MR
Project Manager - (Water / Wastewater Construction)
Maple Reinders
Remote, Canada
- Full-time
- Remote
Project Manager – (Water/Wastewater Construction)
Added 7 hours ago
MR
Intermediate Project Manager - (Water / Wastewater Construction)
Maple Reinders
Remote, Canada
- Full-time
- Remote
Intermediate Project Manager – (Water / Wastewater Construction)
Added 8 hours ago
MR
Intermediate Project Manager - (Water / Wastewater Construction)
Maple Reinders
Mississauga, ON
- $120,000 to $170,000 CAD / year
- Full-time
Maple Reinders Constructors is currently searching for an experienced Intermediate Project Manager to join our Civil construction division out of our head office in Mississauga, Ontario.…
Added 8 hours ago
MR
Project Manager - (Water / Wastewater Construction)
Maple Reinders
Mississauga, ON
- $100,000 to $145,000 CAD / year
- Full-time
Project Manager - (Water/Wastewater Construction)
Added 8 hours ago
SG
Forward Deployed Engineer
Sperton Global AS
Canada
- Full-time
A heavily funded software company is building a Forward Deployed Engineering team to deploy production AI directly into the businesses it operates.
Added 8 hours ago
D
Release Train Engineer, Deloitte Global Technology
Deloitte
Toronto, ON
- Full-time
Assists Engagement Manager with status reporting as required by the S4 Technology Team leadership.
Added 8 hours ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Reports to: Director, Product Development and Management/Product Manager, Lynx
Added 8 hours ago
B
GenAI Software Developer
BMO
Calgary, AB · GCS
- Full-time
This is an exciting opportunity to work at the intersection of artificial intelligence, software engineering, cloud technologies, and business transformation. You'll collaborate with…
Added 9 hours ago
Senior Manager, Training Program Management
Bell
Toronto, ON
The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs…
Added 9 hours ago
Manager, Field Eddy Current
BWXT
Kitchener, ON
As our Quality Manager - Field Eddy Current, you will lead the planning, execution, and oversight of all Field Eddy Current inspection activities for BWXT Canada. You will manage personnel,…

Pwc Canada

Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)

Ottawa, ON, K1P 1E4, Canada

The salary range for this position is $84,700 - $134,700. · Full-time

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Job details

Pay: The salary range for this position is $84,700 - $134,700.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At PwC, our people in experience consulting specialise in providing consulting services focused on enhancing customer and employee experiences. These individuals analyse client needs, design and implement experience strategies, and offer guidance and support to help clients create memorable and impactful experiences that drive customer loyalty and employee engagement. Those in experience design at PwC will specialise in designing exceptional customer and employee experiences. Your work will involve utilising human-centred design principles to understand user needs, conduct research, and create intuitive and engaging experiences. Additionally, you will be responsible for collaborating with clients to develop user journeys, wireframes, prototypes, and visual designs that optimise interactions and deliver seamless experiences across various touchpoints.

The Opportunity:

As a Senior Associate in PwC’s Customer Transformation practice, you will support teams helping organizations design and deliver customer-centric strategies, experiences, interfaces, and operating models that drive growth, loyalty, and efficiency.

Support the delivery of customer transformation engagements, including customer strategy, experience design, brand design, and service/operating model improvements.
Conduct customer and user research, data analysis, insight generation, and analyze customer data (VoC, NPS, behavioral data) to identify insights and opportunities.
Support customer journey mapping, segmentation, personalization, service design, and experience improvement initiatives.
Design and oversee the deployment of sites using Lightning Web Runtime, including design system governance with Salesforce Experience Cloud.
Create high-fidelity wireframes, interactive prototypes, and UI mockups that align with brand and usability standards.
Support Salesforce CMS integration, contributing to sharing/visibility design for external users, with awareness of how Single Sign-On affects the experience.
Design and maintain a library of reusable design patterns and branding sets.
Support the implementation of Agentforce and Einstein Search, working alongside technical leads to ensure features align with the intended user experience. .
Develop structured deliverables, including presentations, models, and analyses, and collaborate with multidisciplinary teams (strategy, design, and technology) while conducting usability tests with diverse user groups.
Manage defined workstreams or project components with guidance and build working relationships with client stakeholders at the manager and director levels.

What you’ll bring to this role

Experience in digital experience architecture and UX strategy, including enterprise web portals, with strong understanding of Salesforce Experience Cloud and Lightning Web Runtime architecture.
Familiarity with customer journey mapping, Voice of Customer (VoC), customer insights approaches, and experience with design thinking and human-centered design methodologies.
Strong analytical capabilities, including both qualitative and quantitative analysis, with exposure to behavioral insights and innovation methods.
Experience supporting strategy, transformation, project planning, and project delivery initiatives within complex environments.
Strong storytelling, slide-writing, interpersonal, and emerging leadership skills, with the ability to communicate effectively across multidisciplinary teams.
Proven stakeholder management skills with manager- and director-level clients, including the ability to build and maintain strong client relationships.
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Experience with web development standards and technologies, including HTML5, CSS3 (SLDS), JavaScript (ES6+), and integration of third-party services such as payment gateways and mapping tools into Experience Cloud using Apex, Flow, external services, and the Salesforce Metadata API.
Familiarity with authentication and security concepts relevant to external-facing portals - including single sign-on, social login, and data-sharing rules - to inform design decisions around access, visibility, and user experience.
Serve as the subject matter expert for Section 508 and WCAG compliance to ensure accessibility-first engineering and inclusive user experiences. Experience with Cloud to support design system governance and enable rapid, consistent deployment of new pages and features.
As a requirement for this role, a Reliability Security Clearance is required for current or future assignments as needed.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

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More about this job

Responsibilities

You will support the design and delivery of customer-centric strategies, experiences, and operating models to drive growth and loyalty. This includes conducting user research, developing wireframes and prototypes, and overseeing the deployment of Salesforce-based digital experiences.

Requirements

The role requires experience in digital experience architecture, UX strategy, and Salesforce platforms, along with strong analytical and storytelling skills. Candidates must possess a Reliability Security Clearance and demonstrate proficiency in web development standards and design methodologies.

Skills

Salesforce Experience Cloud
Lightning Web Runtime
UX Strategy
Human-centred design
Customer journey mapping
Data analysis
Wireframing
Prototyping
Salesforce CMS
HTML5
CSS3
JavaScript
Apex
Accessibility compliance
Stakeholder management
Design thinking

Benefits

Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Experience Cloud
Lightning Web Runtime
UX Strategy
Human-centred design
Customer journey mapping
Voice of Customer
Salesforce CMS
HTML5
CSS3
JavaScript
Apex
Flow
Salesforce Metadata API
Section 508
WCAG
Agentforce
Einstein Search
Design thinking
Data analysis
Stakeholder management
Reliability Security Clearance
Digital transformation
Service design
UI mockups
Single Sign-On
Accessibility
Consulting
Customer transformation
Brand design
Enterprise web portals

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