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Added 14 mins ago
Emergency Response Coordinator (Alamos Gold) - Lynn Lake, MB
International SOS
Edmonton, AB · BC · Dufferin, MB · Niagara-on-the-Lake, ON · Calgary Trail South, AB
Serve as the on-site lead and primary point of contact for the client on all operational matters, escalating issues to the International SOS Operations Manager when required.
Added 14 mins ago
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Senior Manager - Systems Assurance
SYSTRA
Toronto, ON
- Full-time
Lead the preparation and presentation of assurance cases to the System Review Panel (SRP), securing endorsement of assurance arguments and coordinating technical input from engineering…
Added 14 mins ago
S
OCS Design Delivery - Senior Manager
SYSTRA
Toronto, ON
- Full-time
The role is for Go Expansion Program and associated with Delivery Partners for Metrolinx. Selected candidate will lead and manage the design, for Electrification Systems. (POS /OCS)
Added 14 mins ago
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Conventional Signalling Director
SYSTRA
Toronto, ON
- Full-time
Lead delivery of conventional signalling works within the Track team across GO Expansion corridors
Added 14 mins ago
S
Signalling and Train Controls Director (Engineering Services)
SYSTRA
Toronto, ON
- Full-time
…operational requirements from Systems Engineering into actionable project delivery requirements. Provide technical leadership for the strategic rollout and migration of ETCS across the GO…
Added 15 mins ago
GT
Senior Representative, CX Strategy Activation
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Lead special projects and cross-functional teams addressing systemic customer experience challenges, using research, root-cause analysis and stakeholder engagement.
Added 15 mins ago
NA
Strategic Sourcing Manager
Nortek Air Solutions, LLC
Montreal, QC · Nortek Air Solutions-Montreal-Canada
- Full-time
Lead cross functional product development activities with key suppliers.
Added 15 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 15 mins ago
GV
Lead Quality Specialist – Civil/Structural
GE Vernova
Markham, ON
- $106,900 to $156,900 CAD / year
- Full-time
As the Lead Quality Specialist – Civil/Structural, you will play a frontline, high-impact role supporting the historical BWRX-300 deployment at the Darlington New Nuclear Project. Operating…
Added 30 mins ago
S
Campus Talent Partner
SOTI
Mississauga, ON
- Full-time
…colleges across Canada and globally. In this role, you will lead campus recruitment initiatives, support internship, co-op, and early-career hiring programs, and partner with business…
Added 30 mins ago
Journeyperson Plumber, Campus Operations
University of Saskatchewan
Saskatoon, SK
…Workers may encounter hazardous materials such as asbestos, lead, silica, biohazards, and volatile organic compounds (VOCs). Personal protective equipment, including respiratory protection…
Added 30 mins ago
CC
Senior Ecommerce Specialist
Cheil Canada
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 30 mins ago
BR
Estimator - Masonry
B.E.S.T. Recruiting Consultants Ltd.
Toronto, ON · Etobicoke, ON
- $65,000 to $85,000 CAD / year
- Full-time
Working alongside our Estimating, Project Management, Operations, and Management teams, the successful candidate will support the estimating and tendering process while gaining hands-on…
Added 30 mins ago
LS
Senior Project Engineer - Facilities
Lauren Services
Vancouver, BC
- Contract
Lauren Services is seeking a Senior Project Engineer, Facilities (P.Eng.) to lead the technical delivery of complex brownfield and greenfield industrial facility projects. This role is…
Added 30 mins ago
LS
Senior Project Engineer - Pipeline
Lauren Services
Vancouver, BC
- Contract
Lauren Services is seeking a Senior Project Engineer, Pipelines (P.Eng.) to support and lead the technical execution of major pipeline projects across North America. This is a senior…
Added 45 mins ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
Project Leadership: Lead network-related projects, from planning and design to implementation and post-deployment support.
Added 45 mins ago
PS
Project Manager
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
Lead and manage project activities from initiation through close-out, ensuring delivery within scope, schedule, budget, quality, and performance objectives and maintaining compliance with…
Added 45 mins ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure,…
Added 45 mins ago
HA
Manager, E,I&C
Halyard and Micon Group
Toronto, ON
- Full-time
…engineering department. This team is a critical part of the project execution function, providing integral support to Halyard’s study and project portfolio. This successful candidate will…
Added 45 mins ago
AP
Senior Manager, Business Development
Atura Power
Oakville, ON
- Full-time
Lead commercial negotiations and manage relationships with project partners, customers, and suppliers
Added 45 mins ago
D
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
- Full-time
…with many stakeholders working in a wide range of fields. You lead and serve as a systems specialist for your unit, clients and practitioners. More specifically, you will be required…
Added 45 mins ago
B
National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
Your mission will be to define and champion the national Customer Experience vision, lead omnichannel strategies, and drive high-impact initiatives across the entire customer journey, from…
Added 45 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 59 mins ago
Manager, Equipment Operations & Logistics
WSP
Richmond Hill, ON
WSP Earth and Environment is transforming how specialized field equipment supports project delivery across Ontario and Atlantic Canada.
Added 59 mins ago
Engineering Manager, Terminal Enterprise Features
Stripe
Toronto, ON
…of this. As a software engineering manager at Stripe, you’ll lead teams that build and expand APIs, services, and experiences. You’ll also work with partners to launch new markets and…

Pwc Canada

Human Capital Operational Excellence Manager (Contract)

Toronto, ON, M5J 0B2, Canada

The salary range for this position is $90, 530 - $134, 800. · Full-time

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Job details

Pay: The salary range for this position is $90, 530 - $134, 800.
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

The Human Capital (HC) Operational Excellence Manager will be responsible for leading the HC Operational Excellence team. This role will focus on xLoS process execution and continuous improvement. The manager will collaborate closely with all HC Business Partners (HBCPs) to transform, improve, standardize, and document processes. They will work closely with all areas of the HC team to support a variety of planned and bespoke processes with defined SLAs and KPIs.

The Opportunity

As a Human Capital Operational Excellence Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Lead the HC Operational Excellence team in executing xLoS processes and continuous improvement initiatives.

Closely monitor service delivery standards and capacity of the team

Collaborate with HCBPs to transform, improve, and document HC processes through standardization, simplification, automation, and GenAI

Support various HC teams in managing planned and bespoke processes with defined SLAs and KPIs

Ensure alignment of HC processes xLoS where possible and provide recommendations for best practices

Monitor and report on process performance, ensuring compliance with established standards

Provide guidance and support to HC teams on process-related issues and challenges

Foster a culture of continuous improvement within the HC team

What You'll Bring
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Strong understanding of HC processes and best practices

Excellent project management and organizational skills

Ability to analyze and improve processes

Strong leadership and communication skills

Ability to work effectively with cross-functional teams

Knowledge of HC-related regulations and compliance requirements

Agile mindset and solutions-focused approach

Strong technical capabilities and willingness to upskill with current automation tools

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewe

This is a 12-month full-time secondment opportunity

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $90, 530 - $134, 800. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

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More about this job

Responsibilities

The Human Capital Operational Excellence Manager leads the team in executing and improving processes through standardization, automation, and GenAI. They collaborate with business partners to monitor performance, ensure compliance, and foster a culture of continuous improvement.

Requirements

Candidates must possess strong project management skills, a deep understanding of human capital best practices, and the ability to drive process transformation. Proficiency in automation tools and a solutions-focused, agile mindset are essential for success in this role.

Skills

Project management
Process improvement
Human capital management
Leadership
Communication
Automation
GenAI
Change management
Data analysis
Compliance
Strategic planning
Stakeholder management
Agile methodology
Process documentation
Service level agreements
Key performance indicators

Benefits

Competitive compensation
Variable incentive pay programs
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Human Capital
Operational Excellence
Process Improvement
Automation
GenAI
Project Management
SLA
KPI
Change Management
Compliance
Agile
Standardization
Business Partnering
Performance Monitoring
Consulting
Human Resources
Strategy
Transformation
Data Reporting
Stakeholder Engagement

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