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Added 34 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
TG
Production Supervisor
Trench Group
Toronto, ON · Scarborough, ON
- Full-time
Overview We are seeking a hands-on and experienced Production Supervisor to lead day-to-day operations in a unionized manufacturing environment producing high-voltage equipment for the…
Added 2 hours ago
A
Person Responsible for Maintenance (PRM)
Aviosave
ON · Ontario, Canada
- Full-time
We are seeking an accomplished Person Responsible for Maintenance (PRM) to join our founding leadership team.
Added 2 hours ago
Regional Environmental Manager, Environmental Assurance and Protection (EAP)
Amazon
Ajax, ON · Brampton, ON · Caledon, ON · Hamilton, ON · Mississauga, ON · Toronto, ON
Our team is seeking a Regional Environmental Manager (REM) who will lead and drive environmental operational excellence across Amazon sites in the Ontario area. The REM is an individual…
Added 3 hours ago
GE
Asset Management Engineer
Gwaii Engineering Ltd.
Victoria, BC
- Full-time
…serve and the communities we live in. We want to find driven team-players that will uphold our values, and have a good time while doing…
Added 4 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 7 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 9 hours ago
F
Project Manager
FISPAN
Vancouver, BC
- Full-time
Coordinate project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage implementation projects and ensure we keep customers on…
Added 10 hours ago
QM
Azure Applications Architect
Quantum Management Services Ltd.
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
We are seeking an Azure Application Cloud Solutions Architect / Technical Lead to design, develop and implement scalable, cloud-native applications and integration solutions within…
Added 10 hours ago
GM
Business Operations and Product Development Lead
Global Medical Products Inc.
Burlington, ON
- Full-time
…procurement teams to support efficient operations and patient care. Team members join a stable, mission-driven organization that values long-term partnerships and dependable…
Added 11 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 11 hours ago
CG
Senior Manager, Cybersecurity Technology Transformation Services
Cyberium Group
Richmond, BC
- Part-time
We are looking for a Senior Manager, Cybersecurity Technology Transformation Services who will lead and deliver complex cybersecurity engagements across both assessment and implementation…
Added 11 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
We are looking for an IT & Innovation Consultant, SR&ED to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 12 hours ago
SW
Graphic Designer
SD Wheel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…brands they represent. They will creatively assist with the implementation of quality, result driven ideas that help improve the customer experience while driving website traffic. Control…
Added 12 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 12 hours ago
LC
Software Development Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization.
Added 14 hours ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…customer service teams for the Canadian market. It requires strong team management skills, customer relations, and technical understanding of industrial products (valves, flow controls,…
Added 15 hours ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Be the single accountable party for WELLTrust across the enterprise, as a lead-in to broader patient experience accountability.Tie every priority back to unlocking value for patients and…
Added 15 hours ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 15 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 15 hours ago
A
Interaction/Visual Designer - Advanced [AQ-25680]
Aquent
Montreal, QC
- $50 to $53 CAD / hour
- Contract
We are seeking an exceptional, forward-thinking designer to join a collaborative, interdisciplinary team at the forefront of user experience evolution. In this pivotal role, you will lead…
Added 16 hours ago
LS
Bilingual Manager, Events & Engagement - Permanent - 19624
LRO Staffing
Ottawa, ON
- Full-time
Lead post-event evaluations and team debriefs, gathering feedback and identifying opportunities for continuous improvement
Added 16 hours ago
CH
Physiotherapist I
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…All Physical Therapist I positions regularly rotate allowing team members to develop clinical skills and knowledge in all service areas, both inpatient and outpatient. Team members can…
Added 16 hours ago
BH
Senior Manager, Pharmacy Operations
Bayshore HealthCare
Markham, ON
- Full-time
Lead, manage, and develop the pharmacy team, ensuring they have the skills and resources to excel in their roles.
Added 16 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…

PwC Canada

Manager, Financial Services, Digital Banking Operations, Consulting

Toronto, ON, Canada

The salary range for this position is $116,100 - $166,100. · Full-time

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Job details

Pay: The salary range for this position is $116,100 - $166,100.
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

The Opportunity

As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations.
Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges.
Lead the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls.
Build and manage trusted relationships with senior clients and stakeholders, while working effectively across multidisciplinary teams.
Manage multiple timelines and projects within budget while providing people leadership, coaching, and development to team members and driving overall team performance.
Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses.
Convert complex data into meaningful insights with qualitative and/or quantitative evidence.
Communicate complex information effectively in written and verbal formats.
Embrace change and opportunities to be exposed to different situations, environments, and perspectives.
Upskill for a digital world and technology trends and stay informed of emerging technologies.
Uphold the firm's code of ethics and business conduct.

What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly banking, insurance, and/or pension funds. Banking experience may include knowledge of middle/back-office functions across retail banking, commercial banking, investment banking, or wealth management.
General understanding of risk terminology, first-line-of-defense responsibilities, enterprise risk management, and risk-and-control frameworks.
Demonstrated consulting experience leading business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services.
Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools.
Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly.
Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations.
Demonstrated expertise in operational excellence, process optimization, RPA, and AI/GenAI as they relate to enhancing the efficiency of operations within Financial Services.
Ability to act as a trusted advisor to senior client stakeholders, building and maintaining strong relationships.
Proven track record leading complex transformational and/or modernization and technology programs.
Experience leading strategic plans, target operating models, and technology enablement roadmaps, including knowledge of problem-solving and process-improvement methodologies.
Understanding the evolution and new trends in technologies, such as GenAI and Machine Learning, and how these technologies can help solve complex business and operational problems.
Working knowledge of SDLC methodology, data transformation and visualization tools such as Power BI, Alteryx, Tableau and Qlik, and intelligent automation technologies such as RPA, RDA and process mining.
Experience leading white papers and thought leadership materials through research and data collection.
Lead practice development activities, including new service offerings, training packages, recruiting initiatives and marketing.
Lead business development activities, including writing proposals, presenting to clients and responding to RFPs.
Demonstrated people-management and leadership experience, including coaching, developing, and providing oversight to team members while supporting their performance and professional development.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $116,100 - $166,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

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More about this job

Responsibilities

Lead complex financial services consulting engagements from scoping through delivery, managing quality, timelines, budgets, client expectations, and team performance. Advise clients on operational improvement, transformation, risk and control frameworks, and technology-enabled solutions while building senior stakeholder relationships and contributing to business development.

Requirements

Requires manager-level consulting or comparable client-facing leadership experience, with strong financial services operations knowledge and a track record leading transformation, process improvement, or risk-and-controls initiatives. Candidates should bring people-management and client advisory skills, knowledge of SDLC and Agile, and familiarity with tools and technologies such as Jira, Power BI, Alteryx, Tableau, Qlik, RPA, AI, and process mining.

Skills

Operations Consulting
Financial Services Operations
Banking Operations
Business Transformation
Process Improvement
Operational Excellence
Risk Management
Risk And Control Frameworks
Project Management
Structured Problem-Solving
People Leadership
Agile Delivery
Robotic Process Automation
Artificial Intelligence
Data Visualization

Benefits

Competitive Compensation
Variable Incentive Pay
Inclusive Benefits
Flexibility Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Banking
Insurance
Pension Funds
Operations Consulting
Business Transformation
Operational Excellence
Process Optimization
Risk Management
First Line Of Defence
Risk And Control Frameworks
Enterprise Risk Management
Agile
Jira
Microsoft Tools
Robotic Process Automation
Robotic Desktop Automation
Artificial Intelligence
Generative AI
Machine Learning
ERP Migrations
Power BI
Alteryx
Tableau
Qlik
Process Mining
Target Operating Models
Technology Roadmaps
Proposal Writing

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