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Added 5 hours ago
E
Administrative Assistance, Grid Operations and Transformation
EPCOR
AB · Edmonton, Alberta
- Full-time
Other class appropriate and reasonable administrative duties as assigned by the Senior and Associate Director’s.
Added 6 hours ago
TA
Senior Manager/ Associate Director - Leadership Hiring
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
…learning and analytics. Growth opportunities include building a talent team and owning the recruiting activity for a line of business or entire vertical. This position offers the…
Added 5 days ago
EB
Manager, Paid Social
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…will have the capacity to support team members (Specialists, Associate Managers, and Sr. Managers) on day-to-day optimizations and longer-term projects that contribute to hitting business…
Added 5 days ago
EB
Manager, Search Engine Marketing
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Manager, Search Engine Marketing, is a Paid Search subject matter expert on the Digital Acquisition team, combining exceptional knowledge of Paid Search strategy, an inquisitive and…
Added 5 days ago
EB
Manager, Search Engine Marketing
EQ Bank
Toronto, ON
- Full-time
The Manager, Search Engine Marketing, is a Paid Search subject matter expert on the Digital Acquisition team, combining exceptional knowledge of Paid Search strategy, an inquisitive and…
Added 5 days ago
EB
Manager, Paid Social
EQ Bank
Toronto, ON
- Full-time
…will have the capacity to support team members (Specialists, Associate Managers, and Sr. Managers) on day-to-day optimizations and longer-term projects that contribute to hitting business…
Added 5 days ago
WS
Sr Facility Maintenance
Wolf Steel Ltd
Barrie, ON
- Full-time
…These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or…
Added 5 days ago
N
Sr Facility Maintenance
Napoleon
Barrie, ON
- Full-time
…These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or…
Added 6 days ago
PC
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
Pwc Canada
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards…
Added 10 days ago
Sr Assoc, Systems Engrg
L3Harris Technologies
Enfield, NS
Job Title: ILS/LSA Engineering Senior Associate
Added 11 days ago
A
Sr. Customer Success Manager
Assent
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
Available to provide best practice and guidance where needed for Associate CSMs and CSMs for client escalations;
Added 11 days ago
A
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
- $100,000 to $130,000 CAD / year
- Full-time
Available to provide best practice and guidance where needed for Associate CSMs and CSMs for client escalations;
Added 11 days ago
Sr. Accounts Payable Associate
Westerkirk
Calgary, AB
Reporting directly to the Accounts Payable Supervisor, under the Accounts Payable Manager, the Senior Accounts Payable Associate will be responsible for ensuring timely and accurate…
Added 12 days ago
PC
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
PwC Canada
Toronto, ON
- Full-time
…pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards…
Added 13 days ago
PC
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
PwC Canada
Montreal, QC
- Full-time
…pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards…
Added 13 days ago
P
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
PwC
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards…
Added 24 days ago
A
Développeur backend Sr (Python & AWS)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Certification AWS Developer Associate (atout)
Added 27 days ago
WS
Senior Millwright
Wolf Steel Ltd
Barrie, ON
- Full-time
Added 28 days ago
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Senior Millwright
Napoleon
Barrie, ON
- Full-time
Added 1 month ago
SC
Senior Talent Acquisition Specialist (Bilingual EN/FR Preferred)
Staples Canada
Richmond Hill, ON
- Full-time
The Senior Talent Acquisition Specialist is responsible for full cycle recruitment to attract and hire high caliber talent for Staples Canada. They are responsible for supporting all areas…
Added 1 month ago
AD/Sr. AD, PCP/Endo - San Francisco, CA
Boehringer Ingelheim
San Francisco, CA, Unit
The base salary range for the Associate Director, PCP/Endo position is $165,600K to $248,400K.
Added 1 month ago
VG
Communications Business Partner, Water Quality (Hybrid in Glen Allen, VA OR London, ON)
Veralto Global
London, ON
- Full-time
…health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with…
Added 1 month ago
B
Sr. Digital Marketing Associate
BetMGM
ON · Ontario, Canada
- Full-time
…with technology at our hearts and the most driven and focused talent in the…
Added 1 month ago
B
Sr. Digital Marketing Associate
BetMGM
ON · Ontario
- Full-time
…with technology at our hearts and the most driven and focused talent in the…
Added 1 month ago
HC
Sr. Talent Acquisition Associate
Hyundai Capital
Toronto, ON
- Full-time
Position Details: The Sr. Talent Acquisition Associate is responsible for full-cycle recruitment, including sourcing, assessment, offer facilitation, and securing top talent, while also…

Pwc Canada

Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)

Calgary, AB, T2P 5L3, Canada
Vancouver, BC, V6C 3S7, Canada
Ottawa, ON, K1P 1E4, Canada
Toronto, ON, M5J 0B2, Canada
Montreal, QC, H3B 4Y1, Canada

The salary range for this position is $84,700 - $134,700. · Full-time

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Job details

Pay: The salary range for this position is $84,700 - $134,700.
Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

The Opportunity

As a Senior Associate, Workflows and Automation (Sr. ServiceNow Developer), unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:.

Join our Managed Security Services team as a Senior Associate, Workflows and Automation (Sr. ServiceNow Developer), playing a critical role in how we detect, manage, and respond to security incidents on behalf of our clients.

Architect and implement ServiceNow workflows supporting cybersecurity operations, including incident response, detection engineering tracking, alert correlation, and customer interaction models.

Lead the design and execution of integrations between ServiceNow and external platforms (e.g., SIEM, SOAR, CMDB, ticketing systems).

Leverage deep knowledge of Customer Service Management (CSM), IT Service Management (ITSM) and Technology Service Provider Management (TPSM) modules to support cybersecurity use cases across a global managed services practice.

Translate cybersecurity and operational requirements into scalable ServiceNow solutions aligned with ISO27001, SOC 2 Type 2, and NIST guidelines.

Apply working knowledge of incident management processes - detection, triage, escalation, correlation, and response - to design workflows that reflect real-world SOC operations and client SLAs.

Collaborate cross-functionally with cyber analysts, engineers, service delivery, and leadership to ensure workflows meet both operational and strategic needs.

Contribute to platform roadmap discussions and automation strategy, helping shape the future of our managed services delivery model.

Build dashboards, metrics, and KPIs that reflect cyber operations performance, supporting transparency and continuous improvement for both internal teams and clients.

Maintain platform stability through proper version control, change management, and upgrade planning - ensuring reliability of the systems our teams and clients depend on.

What You'll Bring
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Integrity and Reliability - A track record of consistency, ownership, and dependability, particularly in time-sensitive, high-pressure environments common in security operations.

A Collaborative Mindset - Genuine enjoyment in working across teams, valuing the perspectives of cyber analysts, engineers, and leadership, and contributing to a supportive team culture.

Strong Communication Skills - The ability to clearly articulate technical concepts to both technical and non-technical stakeholders, building trust and clarity across all levels.

Resourcefulness and Problem-Solving - Comfort navigating ambiguity, troubleshooting independently, and finding practical solutions when documentation or precedent is limited.

A Growth Mindset - A genuine willingness to learn, stay current with evolving security operations practices, ServiceNow platform updates, and industry frameworks.

A Client-Centered Approach - An understanding that the workflows you build directly impact how effectively client security incidents are detected, managed, and resolved.

Managed Services Experience - Prior experience working within or supporting a managed security services (MSSP) environment, with an understanding of SLAs, multi-tenant considerations, and service delivery pressures.

Incident Management Fluency - Solid understanding of incident detection, response, escalation, and correlation, and how these translate into ServiceNow workflow logic.

Technical Depth - 5+ years of ServiceNow development experience with a focus on CSM, TPSM and ITSM modules; strong scripting skills (JavaScript, GlideScript, etc.) and experience with REST APIs; familiarity with ISO27001, SOC 2, and NIST frameworks.

Adaptability - Experience working effectively in a remote or distributed team environment, staying self-sufficient and proactive regardless of location or team structure.

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

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More about this job

Responsibilities

You will architect and implement ServiceNow workflows to support cybersecurity operations, including incident response and alert correlation. Additionally, you will lead the design of integrations between ServiceNow and external platforms while ensuring compliance with industry frameworks like ISO27001 and NIST.

Requirements

The role requires 5+ years of ServiceNow development experience with a focus on CSM, TPSM, and ITSM modules. Candidates must possess strong scripting skills, familiarity with security frameworks, and experience working within a managed security services environment.

Skills

ServiceNow
Cybersecurity
Incident Management
JavaScript
GlideScript
REST APIs
CSM
ITSM
TPSM
SIEM
SOAR
CMDB
ISO27001
SOC 2
NIST
Automation

Benefits

Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Cybersecurity
Automation
Incident Response
JavaScript
GlideScript
REST APIs
CSM
ITSM
TPSM
SIEM
SOAR
CMDB
ISO27001
SOC 2
NIST
Managed Security Services
MSSP
Workflow Design
Dashboarding
KPIs
Version Control
Change Management
Cloud Security
Technical Architecture
System Integration
Data Protection
Threat Detection
Operational Excellence
Consulting

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