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Customer Experience Associate - Chipman Hill
TD
Saint John, NB
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Personal Banking Associate Trainee - O'Brien, VSL (Full-time, 37.5h/week)
TD
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Customer Experience Associate - Côte-Saint-Luc
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Côte-Saint-Luc, QC
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Customer Experience Associate
TD
AB
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Store Associate
The Salvation Army Canada and Bermuda Territory
Red Deer, AB
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Assistant Store Manager
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Produce - Assistant Manager Produce
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Saskatoon, SK
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Digital Marketing Program Manager
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Senior Manager, Strategic Learning
BMO
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ServiceNow SAM Administrator - ITAM
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Toronto, ON · YNG
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Quebec City - Magasin - Associé aux ventes du magasin
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Mortgage Specialist
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Manager, Pension Risk Transfer (PRT) Modelling & Analytics
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Manager, DevSecOps
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Tax Manager, Asset Management
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PwC

Digital Assurance & Transparency Manager

Calgary, AB, Canada

The salary range for this position is $87,700 - $137,700. · Full-time

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Job details

Pay: The salary range for this position is $87,700 - $137,700.
Job type: Full-time
Posting language: English · French
Posted: Nov 3, 2026

Original job description

This listing includes English and French.

Line of Service

Assurance

Industry/Sector

Specialism

Conduct and Compliance

Management Level

Manager

Job Description & Summary

A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and policies and procedures. You’ll conduct transaction testing, perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational efficiency.

Our team helps organizations navigate the increasingly complex reporting environments by improving internal controls and increasing confidence in the quality of the information produced by their internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology management controls.

The Opportunity

As a Digital Assurance & Transparency Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Collaborate directly with clients to identify and address their needs through building, maintaining and utilizing solid networks of client relationships and community involvement

Understand client's business including IT general and process controls; communicating the value propositions of a broad range of Firm services to the client in an organized and knowledgeable manner and being recognized and respected by clients as a knowledgeable valued professional

Facilitate staff as they evaluate internal controls design; identify key risks and controls, develop and or review audit programs, benchmark financial and operational processes and controls as well as perform controls optimization

Manage the creation of high quality deliverables to communicate to clients on the status of engagements, key issues and work plans

Manage the costs and margins of your projects to ensure efficient and effective delivery.

Use available technical resources/tools to research; expand knowledge to enhance work product, significantly contribute to business development efforts to remain up to date on client and firm hot topics while sharing the knowledge amongst the team where applicable

Act to resolve issues which prevent effective team working, even during times of change and uncertainty

Coach others and encourage them to take ownership of their development

What You'll Bring
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Bachelor's degree in a related business or IT field or qualified Canadian CPA or equivalent reciprocal/recognized designation

CISA is an asset

Demonstrated years of experience within IT General Controls and technology auditing

Experience in providing assurance services across a range of IT areas including IT General Controls (ITGC) and/or SOC reporting

Experience in advising across a range of IT areas, such as IT governance, IT service management, IT management processes, vendor and contract management, IT capability, assessments, IT support and operational processes, and ISO 27001 certification is an asset

Experience with business process controls is an asset

Experience in evaluating current state processes, internal controls and testing methodologies, developing future state designs, and leading implementation of new ways of working

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $87,700 - $137,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC  

We’re inspiring and empowering our people to change the world. Powered by the latest technology with significant investment in AI, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc  

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Coaching and Feedback, Communication, Compliance Program Implementation, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Digital Tooling, Embracing Change, Emotional Regulation, Empathy {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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More about this job

Responsibilities

Lead client engagements focused on IT and business process controls, including assessing risks, evaluating control design, developing audit programs, and optimizing controls. Manage engagement deliverables, budgets, and margins while building client relationships, supporting business development, and coaching team members.

Requirements

A bachelor's degree in a related business or IT field, or a qualified Canadian CPA or recognized equivalent designation, is required; CISA is an asset. Candidates should have experience in IT general controls and technology auditing, assurance services such as ITGC or SOC reporting, and advising on IT governance, service management, and related processes.

Skills

IT General Controls
Technology Auditing
SOC Reporting
Internal Controls
Audit Program Development
Risk Assessment
Controls Testing
IT Governance
IT Service Management
Vendor and Contract Management
Business Process Controls
Process Improvement
Client Management
Project Management
Coaching
Data Analysis

Benefits

Inclusive Benefits
Flexibility Programs
Variable Incentive Pay

Visa sponsorship

Not detected in the job text

Keywords

External Audit
Assurance Services
Process Assurance
IT General Controls
Technology Auditing
SOC Reporting
Internal Controls
Financial Reporting
Transaction Testing
Readiness Assessments
Audit Programs
Risk Assessment
Controls Optimization
IT Governance
IT Service Management
Vendor Management
Contract Management
ISO 27001
CISA
CPA
Data Warehouses
Operating Systems
Databases
Reporting Tools
Business Process Controls
Control Testing
Process Improvement
Project Budgeting
Data Analysis

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