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Added 3 mins ago
D
Data Solutions Engineer
Dexterra
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Full-time
Dexterra Group (TSX: DXT) is a leading provider of support services and infrastructure support solutions across Canada and the United States. Through our diverse businesses, we deliver…
Added 3 mins ago
PS
Data Analyst
Paladin Security Group Ltd
Burnaby, BC
- $70,000 to $90,000 CAD / year
- Full-time
…focused on solving real business challenges, improving workflows, and delivering clear data solutions that drive business…
Added 3 mins ago
A
Software Engineer
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 18 mins ago
P
Manager, Financial Services, Digital Banking Operations, Consulting
PwC
Toronto, ON
- Full-time
…operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client…
Added 18 mins ago
CT
Senior IT Infrastructure Administrator, DevOps
Confluence Technologies
Montreal, QC
- Full-time
Develop automation that replaces manual infrastructure processes with repeatable, version controlled solutions across Microsoft and Linux environments.
Added 18 mins ago
CT
Senior IT Infrastructure Administrator, DevOps
Confluence Technologies
Toronto, ON
- Full-time
Develop automation that replaces manual infrastructure processes with repeatable, version controlled solutions across Microsoft and Linux environments.
Added 18 mins ago
R
Full Stack Engineer
RBC
Vancouver, BC
- Full-time
…platforms. You will help consolidate applications from CNB Finance and Audit technology onto the RBC common platform, working with technology teams so that business stakeholders can adopt…
Added 18 mins ago
AM
Sr. Systems Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
As a Senior Systems Design Engineer, ideal candidate will drive balanced, scalable, and automated solutions. Candidate will be a self-driven systems engineer, who enjoys owning complex…
Added 18 mins ago
MS
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON · North York, ON
- $110,000 to $135,000 CAD / year
- Full-time
Apply automation and AI to improve seller productivity, prospecting and reporting, with appropriate data access controls and validation of outputs.
Added 18 mins ago
GD
Director, Operations and Strategic Initiatives
Gestion de risques VSR Canada Inc.
Montreal, QC
- $130,000 to $140,000 CAD / year
- Full-time
- Collaborate with the President on AI, automation, and technology initiatives, coordinating their operational implementation and adoption across teams.
Added 33 mins ago
AC
Full-time Enterprise CRM Integration Specialist
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Manager, Enterprise Solutions – Salesforce, the Enterprise CRM Integration Specialist’s primary responsibility is to design, develop, implement, support, and improve…
Added 48 mins ago
Early Career Software Developer - Landmark
Halliburton
Calgary, AB
Cloud, Platform and DevOps: Azure or AWS, Docker, Kubernetes, CI/CD, infrastructure automation, observability, or developer-platform tooling.
Added 48 mins ago
TC
Senior Quality Assurance Analyst
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Triton Canada Inc. is the leader for pre-employment screening and background check solutions in Canada. Since the beginning, Triton has been helping medium to enterprise organizations,…
Added 48 mins ago
AC
Project Lead – Technology Advisory & Digital Transformation
ALTEN Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Advise at a business level on solutions such as ERP, CRM, MRP, WMS, Business Intelligence, e-commerce, automation, analytics, and industry-specific platforms.
Added 48 mins ago
SR
Head of People
Serv Recruitment
Kelowna, BC
- Full-time
Evaluating and improving HR technology, tools, workflows, and automation to create an efficient People Operations function
Added 1 hour ago
SA
Senior IT Engineer
Schema App
Remote, Canada
- Full-time
- Remote
…delivery. The role is approximately 50% internal IT operations and 50% project work across automation, AI/MCP, and…
Added 1 hour ago
Cloud Analyst
Canadian Natural
Calgary, AB
Make your mark while you grow your career. We are looking for a Cloud Analyst to join our Information Systems Cloud and Collaboration team. In this role, you will help deliver and support…
Added 1 hour ago
OI
Forward Deployment Engineer (FDE)
Optimus Information
Vancouver, BC
- Full-time
…clients to turn business challenges into practical cloud, data, and AI solutions. You will bridge client needs and engineering execution, translating requirements into working software,…
Added 1 hour ago
JI
Senior Procurement Specialist
J.D. Irving, Limited
Saint John, NB
- Full-time
Serve as the primary procurement contact for assigned operations and business units, providing responsive, solutions-focused support.
Added 1 hour ago
WG
Engineering Technician
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 1 hour ago
RA
Financial Analyst
Rack Attack
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Identify opportunities to improve financial reporting and analysis through technology and automation.
Added 1 hour ago
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AVP, Legal - Technology Enablement, Data Analytics and Reporting
TD
Toronto, ON
- Full-time
Drive process improvement and automation initiatives to increase efficiency and reduce manual effort
Added 1 hour ago
SL
Director, Corporate Operational Risk Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Director operates as a senior program leader and subject-matter expert, partnering closely with Business Group Risk Offices, First Line risk teams, Policy Owners, Corporate Risk…
Added 1 hour ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
Drive infrastructure automation and infrastructure as code (IaC) adoption using Terraform and CloudFormation to reduce manual toil.
Added 1 hour ago
IC
Account Supervisor CRM
INNOCEAN Canada
Toronto, ON
- Full-time
INNOCEAN Worldwide Canada is an award-winning global marketing and communications company based in Toronto with offices across 16 countries and growing. At Innocean, we believe the future…

PwC

Manager, Financial Services, Digital Banking Operations, Consulting

Toronto, ON, Canada

The salary range for this position is $116,100 - $166,100. · Full-time

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Job details

Pay: The salary range for this position is $116,100 - $166,100.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Manager

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

The Opportunity

As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations.

Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges.

Lead the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls.

Build and manage trusted relationships with senior clients and stakeholders, while working effectively across multidisciplinary teams.

Manage multiple timelines and projects within budget while providing people leadership, coaching, and development to team members and driving overall team performance.

Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses.

Convert complex data into meaningful insights with qualitative and/or quantitative evidence.

Communicate complex information effectively in written and verbal formats.

Embrace change and opportunities to be exposed to different situations, environments, and perspectives.

Upskill for a digital world and technology trends and stay informed of emerging technologies.

Uphold the firm's code of ethics and business conduct.

What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly banking, insurance, and/or pension funds. Banking experience may include knowledge of middle/back-office functions across retail banking, commercial banking, investment banking, or wealth management.

General understanding of risk terminology, first-line-of-defense responsibilities, enterprise risk management, and risk-and-control frameworks.

Demonstrated consulting experience leading business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services.

Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools.

Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly.

Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations.

Demonstrated expertise in operational excellence, process optimization, RPA, and AI/GenAI as they relate to enhancing the efficiency of operations within Financial Services.

Ability to act as a trusted advisor to senior client stakeholders, building and maintaining strong relationships.

Proven track record leading complex transformational and/or modernization and technology programs.

Experience leading strategic plans, target operating models, and technology enablement roadmaps, including knowledge of problem-solving and process-improvement methodologies.

Understanding the evolution and new trends in technologies, such as GenAI and Machine Learning, and how these technologies can help solve complex business and operational problems.

Working knowledge of SDLC methodology, data transformation and visualization tools such as Power BI, Alteryx, Tableau and Qlik, and intelligent automation technologies such as RPA, RDA and process mining.

Experience leading white papers and thought leadership materials through research and data collection.

Lead practice development activities, including new service offerings, training packages, recruiting initiatives and marketing.

Lead business development activities, including writing proposals, presenting to clients and responding to RFPs.

Demonstrated people-management and leadership experience, including coaching, developing, and providing oversight to team members while supporting their performance and professional development.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $116,100 - $166,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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More about this job

Responsibilities

Lead the delivery of complex client projects in financial services, managing project scope, budgets, and multidisciplinary teams. Develop operational strategies and risk-and-control frameworks while driving business development and practice growth.

Requirements

Requires manager-level experience in management consulting with deep knowledge of financial services operations and risk frameworks. Proficiency in SDLC, Agile methodologies, and modern technology tools like AI and data visualization is essential.

Skills

Management Consulting
Financial Services
Operations Strategy
Risk Management
Process Improvement
Business Transformation
SDLC
Agile
RPA
AI
GenAI
Data Visualization
Project Management
Stakeholder Management
Change Management
Business Development

Benefits

Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Management Consulting
Financial Services
Operations Strategy
Risk Management
Business Transformation
SDLC
Agile
RPA
AI
GenAI
Power BI
Alteryx
Tableau
Qlik
Process Mining
Target Operating Models
Machine Learning
ERP Migrations
First-line-of-defense
Enterprise Risk Management
Banking
Insurance
Pension Funds
Jira
Microsoft Tools
Business Development
Thought Leadership
Operational Excellence
Process Optimization
Data Transformation

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