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Added 2 mins ago
TS
Inside Account Executive - Directeur(trice) de comptes internes - bilingue
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
Build, expand, and maintain strong relationships within assigned accounts; engage executive stakeholders to align on strategy and outcomes.
Added 47 mins ago
R
Lead, Full Stack Engineer
RBC
Vancouver, BC
- Full-time
The Lead, Full Stack Engineer is a hands-on leadership role within AI Engineering, US Functions Technology – Finance, Risk, Law, and Audit. You will build and inspire a team that delivers…
Added 2 hours ago
T
Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
Own the data, analytics and AI portfolio, translating priorities into a clear roadmap and influencing business strategy and investment decisions
Added 3 hours ago
Head of Design, Product Design
BitGo
Toronto, ON
Design's standing in the company. Amplify the team's visibility, voice, and strategic impact. Represent design in strategy, roadmap, and architecture conversations, and push for the client…
Added 3 hours ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
Manage vendor relationships, technical bid evaluation, lead times, obsolescence and spares strategy.
Added 3 hours ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
Lead and participate in weekly account review and coaching sessions, empowering account managers to develop top-tier client relationships and close complex deals.
Added 3 hours ago
RP
Vice President Finance
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
…while providing timely financial insight that supports business strategy, sustainable growth, and informed decision-making. The successful candidate will lead a global finance team and…
Added 3 hours ago
ES
Microsoft Solutions Architect
Elantis Solutions
Remote, Canada
- Full-time
- Remote
…best fit is someone who’s just as happy discussing solution strategy with a client as they are rolling up their sleeves with the team to solve a tricky technical…
Added 3 hours ago
T
Relationship Manager
TD
Peterborough, ON · Oshawa, ON
- Full-time
…while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both…
Added 3 hours ago
LA
Sales Development Representative (SDR / Setter)
Limitless Agency
Remote, Canada
- $65,760 to $136,800 USD / year
- Full-time
- Remote
Lead Flow: Some inbound qualifying (triage) calls from our paid ads, plus some outbound outreach to leads who have opted in through our paid ads. The goal is to make sure our closers have…
Added 4 hours ago
A
Vice President, Human Resources Outsourcing (HRO) Sales
ADP
Mississauga, ON
- Full-time
As a key member of the leadership team, you will help shape business strategy, champion innovation, and foster a culture of performance, accountability, and client success. Provide…
Added 4 hours ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Atouts : relation client, analyse de marché/concurrence, participation à des validations clients ou projets multi-équipes
Added 4 hours ago
E
Vice-président.e, Stratégie commerciale - CRO
Excelpro
Trois-Rivières, QC
- Full-time
…et en maintenant la connaissance technique du portefeuille client ainsi que la qualité de la relation d’affaires, et en établissant les ententes commerciales avec les distributeurs et les…
Added 4 hours ago
J
Senior Conveyance Project Manager
Jacobs
Burnaby, BC
- $150,000 to $200,000 CAD / year
- Full-time
We’ll rely on you to lead business development activities with key clients, including proposals preparation and management, resulting in the acquisition of new projects, as well as perform…
Added 4 hours ago
MC
Senior Sales Representative - KYC Solutions
Moody's Corporation
Toronto, ON
- Full-time
Collaborative self-starter able to work across sales, product, strategy, and client-facing teams to support complex sales cycles and go-to-market execution
Added 4 hours ago
B
Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
…strategic and operational HR outcomes to support Baycrest People Strategy. This role will support our Research & Education, Innovation, Foundation, Terraces and Corporate portfolios and…
Added 4 hours ago
PC
Gestionnaire de compte - Account Manager
Parts Canada
Toronto, ON
- $80,000 to $120,065.13 CAD / year
- Full-time
…avec la clientèle et axée sur l'amélioration de l'expérience client, comme détaillé…
Added 4 hours ago
LG
President & CEO
Lotus Group
AB · Edmonton, AB
- Full-time
Lead AFPA's government relations and advocacy strategy, building and maintaining effective relationships with municipal, provincial, and federal governments.
Added 5 hours ago
A
Director, Stations
AECOM
Mississauga, ON
- Full-time
Lead the construction management function in collaboration with the Delivery Partner, Technical Advisor, contractor, and client teams, including program management, pre-construction,…
Added 5 hours ago
IG
Senior UX Researcher
Insight Global
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader…
Added 5 hours ago
V
Director LifeCycle Marketing
Vintti
Toronto, ON
- Full-time
…opportunity to define service design, pricing, and enterprise-level strategy, ensuring our clients see value and ROI quickly. This role is perfect for someone who thrives in dynamic…
Added 5 hours ago
VP, Customer Support, Community, and Knowledge
D2L
Toronto, ON · Kitchener, ON
The VP of Customer Support, Community, and Knowledge will define and execute a cohesive company strategy for Administration and End-user Support and Community in addition to ensuring high…
Added 5 hours ago
GV
Directeur / Directrice de projet - Construction et mise en service/Project Manager Construction & commissioning
GE Vernova
Brossard, QC
- Full-time
Assurer le suivi de la documentation de chantier pour envoi au client dans les délais (méthodes, plan qualité chantier, rapports de mise en service, etc.)
Added 5 hours ago
NS
Account Manager (PR)
North Strategic
Toronto, ON
- Full-time
Lead campaigns from the front: Lead PR campaigns from big idea to flawless execution, acting as project lead alongside senior leaders to deliver standout work that exceeds client objectives
Added 5 hours ago
SL
Creative Director
Sid Lee
Toronto, ON
- $135,000 to $140,000 CAD / year
…leader, they must build a trust-based relationship with both the client and the internal team and possess the insight, authority and professional leadership to confidently lead them through…

PwC

Manager, Financial Services, Digital Banking Operations, Consulting

Toronto, ON, Canada

The salary range for this position is $116,100 - $166,100. · Full-time

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Job details

Pay: The salary range for this position is $116,100 - $166,100.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Manager

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

The Opportunity

As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations.

Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges.

Lead the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls.

Build and manage trusted relationships with senior clients and stakeholders, while working effectively across multidisciplinary teams.

Manage multiple timelines and projects within budget while providing people leadership, coaching, and development to team members and driving overall team performance.

Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses.

Convert complex data into meaningful insights with qualitative and/or quantitative evidence.

Communicate complex information effectively in written and verbal formats.

Embrace change and opportunities to be exposed to different situations, environments, and perspectives.

Upskill for a digital world and technology trends and stay informed of emerging technologies.

Uphold the firm's code of ethics and business conduct.

What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly banking, insurance, and/or pension funds. Banking experience may include knowledge of middle/back-office functions across retail banking, commercial banking, investment banking, or wealth management.

General understanding of risk terminology, first-line-of-defense responsibilities, enterprise risk management, and risk-and-control frameworks.

Demonstrated consulting experience leading business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services.

Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools.

Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly.

Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations.

Demonstrated expertise in operational excellence, process optimization, RPA, and AI/GenAI as they relate to enhancing the efficiency of operations within Financial Services.

Ability to act as a trusted advisor to senior client stakeholders, building and maintaining strong relationships.

Proven track record leading complex transformational and/or modernization and technology programs.

Experience leading strategic plans, target operating models, and technology enablement roadmaps, including knowledge of problem-solving and process-improvement methodologies.

Understanding the evolution and new trends in technologies, such as GenAI and Machine Learning, and how these technologies can help solve complex business and operational problems.

Working knowledge of SDLC methodology, data transformation and visualization tools such as Power BI, Alteryx, Tableau and Qlik, and intelligent automation technologies such as RPA, RDA and process mining.

Experience leading white papers and thought leadership materials through research and data collection.

Lead practice development activities, including new service offerings, training packages, recruiting initiatives and marketing.

Lead business development activities, including writing proposals, presenting to clients and responding to RFPs.

Demonstrated people-management and leadership experience, including coaching, developing, and providing oversight to team members while supporting their performance and professional development.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $116,100 - $166,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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More about this job

Responsibilities

Lead the delivery of complex client projects in financial services, managing project scope, budgets, and multidisciplinary teams. Develop operational strategies and risk-and-control frameworks while driving business development and practice growth.

Requirements

Requires manager-level experience in management consulting with deep knowledge of financial services operations and risk frameworks. Proficiency in SDLC, Agile methodologies, and modern technology tools like AI and data visualization is essential.

Skills

Management Consulting
Financial Services
Operations Strategy
Risk Management
Process Improvement
Business Transformation
SDLC
Agile
RPA
AI
GenAI
Data Visualization
Project Management
Stakeholder Management
Change Management
Business Development

Benefits

Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Management Consulting
Financial Services
Operations Strategy
Risk Management
Business Transformation
SDLC
Agile
RPA
AI
GenAI
Power BI
Alteryx
Tableau
Qlik
Process Mining
Target Operating Models
Machine Learning
ERP Migrations
First-line-of-defense
Enterprise Risk Management
Banking
Insurance
Pension Funds
Jira
Microsoft Tools
Business Development
Thought Leadership
Operational Excellence
Process Optimization
Data Transformation

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