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Added 9 mins ago
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Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
As an Operations and Procurement Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will work directly with clients…
Added 9 mins ago
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Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Senior Associate, Salesforce Business Analyst, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 9 mins ago
WM
Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…and delivering insights drawn from our unparalleled industry data and experience. You will deliver innovative thinking supported by market research and your subject matter expertise and…
Added 9 mins ago
PR
Senior Analyst, Replenishment Planning (Import)
Pernod Ricard
Windsor, ON
- Full-time
Added 9 mins ago
PR
Senior Manager, Replenishment Planning
Pernod Ricard
Windsor, ON
- Full-time
…Domestic Replenishment Planners and represents domestic supply in senior planning…
Added 9 mins ago
Pharmacy Assistant, L1
CareRx
Oakville, ON
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care,…
Added 9 mins ago
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Financial Crime Risk Specialist (5440)
TD
Toronto, ON
- Full-time
Respond to ad hoc requests from management and senior leadership through research, analysis and preparation of executive-ready materials.
Added 9 mins ago
MS
Senior QA Automation Engineer
Motorola Solutions
Vancouver, BC
- Full-time
As a Senior QA Automation Engineer, you will be a primary driver of our "Automation First" strategy. This role is weighted heavily toward technical development (70% Automation / 30%…
Added 9 mins ago
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Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
MSD
Kirkland, QC
- Full-time
Data Management, Health Technology Assessment (HTA), Microsoft Excel, Outcomes Research, Personal Initiative, Pharmacoeconomics, Real World Evidence (RWE), Researching, Stakeholder…
Added 9 mins ago
Analyst, Total Rewards (Non-Union)
Alectra Utilities
Vaughan, ON
…addition, the role supports headcount reporting and labour budget data files ensuring accuracy of the workforce data as well pay equity analysis and various compensation…
Added 9 mins ago
SL
Director, AI Engineering
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
· Guide integration of AI with collaboration platforms and enterprise data services.
Added 9 mins ago
C
IT Project Senior Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Senior Technical Lead is a senior strategic professional and recognized subject matter expert responsible for leading complex, cross-functional technology initiatives that…
Added 9 mins ago
SC
Utilities CAD Technician (Senior) – ALTO Project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
Integrate and validate SUE, GIS and topographic survey data to accurately represent existing and proposed infrastructure.
Added 9 mins ago
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Manager, Identity and Access Management
Bombardier
Mississauga, ON
- $98,600 to $154,900 CAD / year
- Full-time
Identify, engage, and influence senior and challenging stakeholders across a large, diverse, global organization - navigating competing priorities, resolving conflict, and building the…
Added 9 mins ago
CL
Technical Product Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Partner with business stakeholders to investigate operational challenges, identify root causes, and recommend practical, data-driven solutions.
Added 9 mins ago
TP
Director/Sr. Director Generics Corporate, Wholesale and Hospital Account Sales Leader (National)
Teva Pharmaceuticals
Toronto, ON
- Full-time
…develops and executes the corporate sales strategy, strengthens senior customer relationships, and drives sustainable sales and profitability across the generic portfolio. The position…
Added 9 mins ago
FS
Senior Python Developer
Futran Solutions
Mississauga, ON
- Full-time
Software engineering fundamentals: data structures, algorithms, and complexity analysis.
Added 9 mins ago
P
Associate CRM Specialist
Punt
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Build segments and personalize messaging off real behavioral and engagement data
Added 24 mins ago
SEM Intelligence Specialist
Okanagan College
Kelowna, BC
…International Recruitment, Admissions, Communications & Marketing, Data Analytics and Reporting (DAR), Finance, and academic leadership. As a key source of enrolment intelligence for senior…
Added 24 mins ago
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Early Careers: Technical Content DevOps Developer
Fortinet
Burnaby, BC
- Full-time
…security. Our mission is to safeguard people, devices, and data everywhere. We are looking for a recent graduate to join us as an Early Careers: Technical Content DevOps Developer and help…
Added 39 mins ago
Director, Oracle ERP Product Management
First West
Langley (District), BC · Langley, BC
…enterprise-level direction on Oracle priorities, including data and AI considerations, and aligns multiple stakeholders to operationalize the Oracle platform and achieve desired business…
Added 39 mins ago
Senior Manager, Software Development (Hybrid)
First West
Langley (District), BC · Langley, BC
We are currently seeking a Senior Manager, Software Development to join our team.
Added 39 mins ago
Sr. Manager, New Concepts & Add-ons
HelloFresh
Toronto, ON
The Senior Manager of New Concepts & Add-ons (Canada) leads HelloFresh Canada's new concepts and add-on portfolio, from strategic partner development through to commercial launch. This role…
Added 39 mins ago
Information Management and Digital Health Senior Analyst
Government of Alberta
Alberta
The Ministry of Hospital and Surgical Health Services is seeking an Information Management and Digital Health Senior Advisor to support digital health, information management, data…
Added 39 mins ago
MT
Senior Product Manager
Meal Ticket
Canada
- Full-time
Meal Ticket is seeking a Senior Product Manager to own and evolve the TrackMax+ product portfolio, our platform serving the foodservice distribution industry.

PwC

Manager, Financial Services, Digital Banking Operations, Consulting

Toronto, ON, Canada

The salary range for this position is $116,100 - $166,100. · Full-time

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Job details

Pay: The salary range for this position is $116,100 - $166,100.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Manager

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

The Opportunity

As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations.

Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges.

Lead the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls.

Build and manage trusted relationships with senior clients and stakeholders, while working effectively across multidisciplinary teams.

Manage multiple timelines and projects within budget while providing people leadership, coaching, and development to team members and driving overall team performance.

Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses.

Convert complex data into meaningful insights with qualitative and/or quantitative evidence.

Communicate complex information effectively in written and verbal formats.

Embrace change and opportunities to be exposed to different situations, environments, and perspectives.

Upskill for a digital world and technology trends and stay informed of emerging technologies.

Uphold the firm's code of ethics and business conduct.

What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly banking, insurance, and/or pension funds. Banking experience may include knowledge of middle/back-office functions across retail banking, commercial banking, investment banking, or wealth management.

General understanding of risk terminology, first-line-of-defense responsibilities, enterprise risk management, and risk-and-control frameworks.

Demonstrated consulting experience leading business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services.

Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools.

Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly.

Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations.

Demonstrated expertise in operational excellence, process optimization, RPA, and AI/GenAI as they relate to enhancing the efficiency of operations within Financial Services.

Ability to act as a trusted advisor to senior client stakeholders, building and maintaining strong relationships.

Proven track record leading complex transformational and/or modernization and technology programs.

Experience leading strategic plans, target operating models, and technology enablement roadmaps, including knowledge of problem-solving and process-improvement methodologies.

Understanding the evolution and new trends in technologies, such as GenAI and Machine Learning, and how these technologies can help solve complex business and operational problems.

Working knowledge of SDLC methodology, data transformation and visualization tools such as Power BI, Alteryx, Tableau and Qlik, and intelligent automation technologies such as RPA, RDA and process mining.

Experience leading white papers and thought leadership materials through research and data collection.

Lead practice development activities, including new service offerings, training packages, recruiting initiatives and marketing.

Lead business development activities, including writing proposals, presenting to clients and responding to RFPs.

Demonstrated people-management and leadership experience, including coaching, developing, and providing oversight to team members while supporting their performance and professional development.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $116,100 - $166,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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More about this job

Responsibilities

Lead the delivery of complex client projects in financial services, managing project scope, budgets, and multidisciplinary teams. Develop operational strategies and risk-and-control frameworks while driving business development and practice growth.

Requirements

Requires manager-level experience in management consulting with deep knowledge of financial services operations and risk frameworks. Proficiency in SDLC, Agile methodologies, and modern technology tools like AI and data visualization is essential.

Skills

Management Consulting
Financial Services
Operations Strategy
Risk Management
Process Improvement
Business Transformation
SDLC
Agile
RPA
AI
GenAI
Data Visualization
Project Management
Stakeholder Management
Change Management
Business Development

Benefits

Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Management Consulting
Financial Services
Operations Strategy
Risk Management
Business Transformation
SDLC
Agile
RPA
AI
GenAI
Power BI
Alteryx
Tableau
Qlik
Process Mining
Target Operating Models
Machine Learning
ERP Migrations
First-line-of-defense
Enterprise Risk Management
Banking
Insurance
Pension Funds
Jira
Microsoft Tools
Business Development
Thought Leadership
Operational Excellence
Process Optimization
Data Transformation

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