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Added 14 mins ago
M
MCC Quality and Training Lead
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
Coordinate with EMC leadership and MCC staff to disseminate performance information through various mediums
Added 29 mins ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Kentville, NS
- Full-time
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 29 mins ago
GO
Senior Project Coordinator
Government of Saskatchewan
Regina, SK
- Full-time
…families, ultimately building a stronger Saskatchewan. Dedicated to service excellence, we demonstrate innovation, collaboration and transparency, practice effective and accountable use of…
Added 29 mins ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Demonstrated ability in providing mature leadership and delegating authority related to planning, organizing and motivating the activities of a group of engineers and technical support…
Added 29 mins ago
A
Director, Content and External Communications
Aviso
Toronto, ON
- $135,000 to $160,000 CAD / year
- Full-time
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 29 mins ago
TR
Indigenous Engagement Partner
The Royal
Ottawa, ON
- $42.87 to $49.7 CAD / hour
- Full-time
…meaningful engagement with Indigenous community partners to enhance staff training and knowledge, build trusted relationships, while helping improve systems, policies, practices, services,…
Added 29 mins ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
Provide strategic advice and recommendations to senior leadership regarding asset management, facilities planning, fleet operations, inventory management, risk mitigation, emerging…
Added 29 mins ago
RM
Legislative Specialist
Regional Municipality of Peel
Brampton, ON
- $94,455 to $106,262 CAD / year
- Other
Who we are: To work with elected officials, the community and staff to provide service excellence that supports accessible, effective governance and a thriving community.
Added 29 mins ago
Field Tech Senior Manager (hybrid)
NTT DATA Services
Victoria, BC
- Develops and mentors’ staff through open communication, training, and development opportunities.
Added 29 mins ago
Environmental Services Worker - Environmental Services
Nova Scotia Health and IWK Health
Kentville, NS
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 44 mins ago
MC
Recruitment Process Outsourcing Account Executive
MCI Careers
Canada
- Full-time
Strategic Leadership: Develop and implement business strategies that align with company goals and market opportunities.
Added 59 mins ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
Food and beverage: Coordinate with catering to keep timing and service on point
Added 59 mins ago
AR
Account Executive
ALS Recruiting Ltd
Mississauga, ON
- $90,000 to $130,000 CAD / year
- Full-time
Collaborate with internal teams, including operations, logistics, and customer service, to ensure seamless service delivery and customer satisfaction.
Added 1 hour ago
Manager, Service Delivery - YVR
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Richmond, BC · Vancouver, British Columbia
The Manager, Service Delivery, reporting to the General Mnager, Service Delivery is responsible for managing the daily provision of security screening operations by Service Contractors…
Added 1 hour ago
PV
Keyholder
Pet Valu
New Glasgow, NS
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
Present assessment findings, quantified improvement opportunities, implementation approaches, and recommendations clearly and persuasively to client leadership.
Added 1 hour ago
FC
Engineering Specialist V
FedEx Canada
Bas-Saint-Laurent, QC
- Full-time
Établir des objectifs et un budget (productivité, service et coûts) afin de transformer les pertes d'efficacité en économies de coûts.
Added 1 hour ago
PH
Information Privacy Advisor
Provincial Health Services Authority
Vancouver, BC
- Full-time
Added 1 hour ago
PH
Business Analyst and Project Support
Provincial Health Services Authority
Vancouver, BC
- Full-time
…scope and the timeline. Provides professional expertise to staff, departments, partners, and guidance regarding standard process for project…
Added 1 hour ago
Clinical Manager, Pediatric Critical Care
Nova Scotia Health and IWK Health
Halifax, NS
…human resource management, fiscal management, professional/staff development, leadership, quality service delivery, and program service development. Essential components of this position…
Added 1 hour ago
MC
RPO Account Leader
MCI Careers
Canada
- Full-time
Cross-Departmental Support: Coordinate with Marketing, Customer Service, and other departments to ensure timely execution of sales programs and promotions.
Added 1 hour ago
COOK
Southbridge Healthcare LP
Toronto, ON
…operations in the absence of the Dietary Manager, including staff replacements and service calls for malfunctioning…
Added 1 hour ago
Social Service Worker
Southbridge Healthcare LP
Port Hope, ON
…transitions, and acting as a liaison between residents, families, staff, and community resources. The Social Worker ensures compliance with applicable legislation and professional standards…
Added 2 hours ago
MD
Financial Management Analyst - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Financial Management Analyst provides fiscal and budgetary leadership, analysis, and administrative support for the Maternal and Child Health (MCH) Section and for the Child and Family…
Added 2 hours ago
GO
Area Superintendent-Transportation Maintenance
Government of Yukon
Whitehorse, YT
- Full-time
Experience managing staff and/or vendors (e.g. oversight of staff and oversight of contracted service providers, ensuring operational requirements are met).

PwC

Senior Associate, Salesforce Business Analyst

Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

The salary range for this position is $84,700 - $134,700. · Full-time

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Job details

Pay: The salary range for this position is $84,700 - $134,700.
Job type: Full-time
Experience: 2+ years of experience with the Salesforce platform (analysis and/or configuration)
Posting language: English · French
Posted: Nov 6, 2026

Original job description

This listing includes English and French.

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

The Opportunity:

As a Senior Associate, Salesforce Business Analyst, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Lead requirements gathering sessions with business and operational stakeholders
Translate business needs into user stories, process flows, and functional requirements
Collaborate closely with developers and UX consultants to shape end-to-end solutions
Configure Salesforce solutions using declarative tools to support business workflows
Support testing, validation, planning and change management activities
Maintain traceability artifacts that support delivery governance
Ensure solutions align with enterprise standards and delivery best practices

What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

2+ years of experience with the Salesforce platform (analysis and/or configuration)
Strong experience with:

- Requirements gathering and stakeholder engagement
- User stories, acceptance criteria, and process documentation
- Salesforce data models and workflow configuration

Experience working in cross‑functional and diverse consulting or delivery teams
Salesforce certifications such as Administrator, Business Analyst, App Builder or Service Cloud Consultant
Experience delivering Salesforce solutions in healthcare, public sector, or human services contexts
Exposure to Service Cloud or Health Cloud / Home Health
Experience supporting mobile or field-based service workflows
Familiarity with data privacy, compliance, or regulated operating environments
Comfortable using AI with clear expectation of human review
As a requirement, a Security Clearance is mandatory for all staff who’ll be engaged on these assignments. Prior to applying, please review the Government of Canada website to ensure you meet the eligibility requirements to obtain this clearance. This’ll become a condition of your employment with PwC should you receive an offer from us.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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More about this job

Responsibilities

You will lead requirements gathering sessions with stakeholders and translate business needs into functional user stories and process flows. Additionally, you will collaborate with developers to configure Salesforce solutions and support testing, validation, and change management activities.

Requirements

Candidates must have at least 2 years of experience with the Salesforce platform, including analysis and configuration. Strong proficiency in requirements gathering, stakeholder engagement, and relevant Salesforce certifications is required, along with the ability to obtain government security clearance.

Skills

Salesforce
Business analysis
Requirements gathering
Stakeholder engagement
User stories
Process documentation
Data modeling
Workflow configuration
Service cloud
Health cloud
Consulting
Change management
Testing
Validation
Delivery governance
Declarative tools

Benefits

Competitive compensation
Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Business Analyst
Consulting
Requirements Gathering
User Stories
Process Flows
Service Cloud
Health Cloud
Data Modeling
Workflow Configuration
Change Management
Delivery Governance
Security Clearance
Healthcare
Public Sector
Human Services
Declarative Tools
Stakeholder Engagement
Advisory
Business Application Consulting

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