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Added 2 hours ago
WC
Overnight Produce Stocker
Walmart Canada
London, ON
- Full-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 2 hours ago
CB
Sales Associate - CosmoProf Store # 07344
CosmoProf Beauty
North Bay, ON
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 2 hours ago
TH
Paint Sales Associate: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
Added 2 hours ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company, Limited
Ottawa, ON
- $65,000 to $81,000 CAD / year
- Full-time
CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or AWS Associate certification.
Added 2 hours ago
GL
Billing Administrative Associate
goeasy Ltd.
Pickering, ON
- Full-time
Reporting to the Team Manager, Billing and Administration, the Billing Administration Associate will play a pivotal role in maintaining our company’s financial health. You will be entrusted…
Added 2 hours ago
P
Retail Customer Service Lead
PetSmart
Woodbridge, ON
- Full-time
…of people and pets and store cleanliness, merchandising and associate…
Added 2 hours ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $65,000 to $81,000 CAD / year
- Full-time
CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or AWS Associate certification.
Added 2 hours ago
Delivery Associate
Clutch Technologies Inc.
Mississauga, ON
Clutch is looking for a Vehicle Delivery Readiness Associate to join our Vehicle Quality-Readiness (VQR) team at our location in Mississauga! You could be a good fit if you are hardworking,…
Added 2 hours ago
T
Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
T
Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
AG
QA/QC Associate
Alstar Group
Calgary, AB
- Full-time
As a QA/QC Associate, you’ll play a vital role in supporting our team. You will be logging daily weld mapper data, keeping files organized, building key reports, and maintaining daily logs.
Added 3 hours ago
MK
Sales Associate
Michael Kors
Halton Hills, ON
- Part-time
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and…
Added 3 hours ago
I
Associé(e) de recherche clinique (ARC) principal(e) or Attaché(e) de recherche clinique II / Senior Clinical Research Associate or CRA 2
IQVIA
Kirkland, QC
- Full-time
We are seeking a passionate and motivated Clinical Research Associate (CRA) to join our team and play a key role in delivering high-quality clinical trials. In this role, you will…
Added 3 hours ago
I
Associé(e) de recherche clinique (ARC) principal(e) or Attaché(e) de recherche clinique II / Senior Clinical Research Associate or CRA 2
IQVIA
Kirkland, QC
- Full-time
We are seeking a passionate and motivated Clinical Research Associate (CRA) to join our team and play a key role in delivering high-quality clinical trials. In this role, you will…
Added 3 hours ago
WC
(CAN) Manager, Business Operations eCommerce (IC)
Walmart Canada
Mississauga, ON
- Full-time
…Captimus management, and ensuring capacity accuracy, operational compliance, financial rigor, and customer…
Added 3 hours ago
G
Practitioner Network Administrative Associate
GreenShield
Toronto, ON
- $43,721 to $68,706 CAD / year
- Full-time
…individual to support the ongoing maintenance, quality and compliance of the GreenShield Health Practitioner Network. This role is a critical administrative function within the team,…
Added 3 hours ago
BC
Associate Director, Finance
British Columbia Institute of Technology
Burnaby, BC
- $115,378 to $165,856 CAD / year
- Full-time
BCIT’s Financial Services department is seeking a regular, full-time (1.0 FTE) Associate Director, Finance. This position acts as a strategic financial advisor/partner to the…
Added 3 hours ago
CG
Food Service Director
Compass Group Canada
Hamilton, ON
- Full-time
…develop team members, oversee unit performance, and ensure compliance with company policies, quality standards, and health and safety…
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 hours ago
SD
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 hours ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Baie-Comeau, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 hours ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Agassiz, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

PwC

Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)

Toronto, ON, Canada
Ottawa, ON, Canada
Montreal, QC, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

The salary range for this position is $84,700 - $134,700. · Full-time

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Job details

Pay: The salary range for this position is $84,700 - $134,700.
Job type: Full-time
Posting language: English · French
Posted: Oct 13, 2026

Original job description

This listing includes English and French.

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

The Opportunity

As a Senior Associate, Workflows and Automation (Sr. ServiceNow Developer), unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:.

Join our Managed Security Services team as a Senior Associate, Workflows and Automation (Sr. ServiceNow Developer), playing a critical role in how we detect, manage, and respond to security incidents on behalf of our clients.

Architect and implement ServiceNow workflows supporting cybersecurity operations, including incident response, detection engineering tracking, alert correlation, and customer interaction models.

Lead the design and execution of integrations between ServiceNow and external platforms (e.g., SIEM, SOAR, CMDB, ticketing systems).

Leverage deep knowledge of Customer Service Management (CSM), IT Service Management (ITSM) and Technology Service Provider Management (TPSM) modules to support cybersecurity use cases across a global managed services practice.

Translate cybersecurity and operational requirements into scalable ServiceNow solutions aligned with ISO27001, SOC 2 Type 2, and NIST guidelines.

Apply working knowledge of incident management processes - detection, triage, escalation, correlation, and response - to design workflows that reflect real-world SOC operations and client SLAs.

Collaborate cross-functionally with cyber analysts, engineers, service delivery, and leadership to ensure workflows meet both operational and strategic needs.

Contribute to platform roadmap discussions and automation strategy, helping shape the future of our managed services delivery model.

Build dashboards, metrics, and KPIs that reflect cyber operations performance, supporting transparency and continuous improvement for both internal teams and clients.

Maintain platform stability through proper version control, change management, and upgrade planning - ensuring reliability of the systems our teams and clients depend on.

What You'll Bring
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Integrity and Reliability - A track record of consistency, ownership, and dependability, particularly in time-sensitive, high-pressure environments common in security operations.

A Collaborative Mindset - Genuine enjoyment in working across teams, valuing the perspectives of cyber analysts, engineers, and leadership, and contributing to a supportive team culture.

Strong Communication Skills - The ability to clearly articulate technical concepts to both technical and non-technical stakeholders, building trust and clarity across all levels.

Resourcefulness and Problem-Solving - Comfort navigating ambiguity, troubleshooting independently, and finding practical solutions when documentation or precedent is limited.

A Growth Mindset - A genuine willingness to learn, stay current with evolving security operations practices, ServiceNow platform updates, and industry frameworks.

A Client-Centered Approach - An understanding that the workflows you build directly impact how effectively client security incidents are detected, managed, and resolved.

Managed Services Experience - Prior experience working within or supporting a managed security services (MSSP) environment, with an understanding of SLAs, multi-tenant considerations, and service delivery pressures.

Incident Management Fluency - Solid understanding of incident detection, response, escalation, and correlation, and how these translate into ServiceNow workflow logic.

Technical Depth - 5+ years of ServiceNow development experience with a focus on CSM, TPSM and ITSM modules; strong scripting skills (JavaScript, GlideScript, etc.) and experience with REST APIs; familiarity with ISO27001, SOC 2, and NIST frameworks.

Adaptability - Experience working effectively in a remote or distributed team environment, staying self-sufficient and proactive regardless of location or team structure.

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

October 5, 2026We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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More about this job

Responsibilities

You will architect and implement ServiceNow workflows to support cybersecurity operations, including incident response and alert correlation. Additionally, you will lead integrations between ServiceNow and external platforms while collaborating with cross-functional teams to ensure operational excellence.

Requirements

The role requires 5+ years of ServiceNow development experience with a focus on CSM, TPSM, and ITSM modules. Candidates must possess strong scripting skills, familiarity with cybersecurity frameworks like ISO27001 and NIST, and experience in managed security services environments.

Skills

ServiceNow
Cybersecurity
Incident Management
Workflow Automation
JavaScript
GlideScript
REST APIs
ITSM
CSM
TPSM
SIEM
SOAR
CMDB
ISO27001
SOC 2
NIST

Benefits

Competitive compensation
Inclusive benefits
Flexibility programs

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Cybersecurity
Workflow Automation
Managed Services
Incident Management
JavaScript
GlideScript
REST APIs
ITSM
CSM
TPSM
SIEM
SOAR
CMDB
ISO27001
SOC 2
NIST
Cyber Operations
Automation Strategy
Dashboarding
KPIs
Version Control
Change Management
SLA
Multi-tenant
Technical Architecture
Security Incident Response
Detection Engineering
Cloud Security
Consulting

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