Game Day Assistant (Contractor)
- Hamilton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About The PWHL
The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a league culture rooted in integrity, innovation, and inclusion on and off the ice.
Position Summary
The Game Day Assistant provides operational support, assisting with logistics, Fan Experience Packages, accreditation processes, and event-day coordination. Assists in providing a safe, efficient, and professional environment for attendees, groups, and event personnel throughout PWHL Hamilton home games.
Services
Independent Contractor Engagement
This is an independent contractor engagement, not an employee position. The contractor is not eligible for PWHL employee benefits, including health insurance, retirement plan participation, paid time off, or workers’ compensation coverage. The PWHL will not withhold income tax, CPP/EI (Canada), or Social Security/Medicare (U.S.) from contractor payments.
The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a league culture rooted in integrity, innovation, and inclusion on and off the ice.
Position Summary
The Game Day Assistant provides operational support, assisting with logistics, Fan Experience Packages, accreditation processes, and event-day coordination. Assists in providing a safe, efficient, and professional environment for attendees, groups, and event personnel throughout PWHL Hamilton home games.
Services
- Lead the on-site execution of Fan Experience Packages, including group check-in, logistical coordination, and group movements.
- Ensure all Fan Experience Package offerings are delivered safely, on time, and in compliance with PWHL and venue protocols.
- Support credentialling and check-in processes for media personnel, VIP guests, and talent.
- Assist with setup and teardown of promotional materials, equipment, prizes and activations.
- Support distribution of promotional items and giveaways.
- Collaborate with Game Presentation, Event Operations and venue teams.
- Provide additional game day support services as mutually agreed upon.
- Must be at least 18 years of age.
- Must be able to perform services at 10 to 13 PWHL Hamilton home games.
- Outgoing, energetic and comfortable interacting with fans.
- Ability to coordinate effectively with event personnel and deliver services efficiently in a live event environment.
- Strong organizational and multitasking skills.
- Professional, reliable and team oriented.
- Candidate must be able to deliver services on-site.
- This engagement is based in Canada. Applicants must be legally entitled to provide services as an independent contractor in Canada. The PWHL does not sponsor work permits for this engagement.
- Strong communication and interpersonal skills.
- Knowledge of and passion for the PWHL and hockey.
- Previous experience in a promotions, marketing, or customer service role.
- Flexibility to deliver services on evenings, weekends and at select special events as required
Independent Contractor Engagement
This is an independent contractor engagement, not an employee position. The contractor is not eligible for PWHL employee benefits, including health insurance, retirement plan participation, paid time off, or workers’ compensation coverage. The PWHL will not withhold income tax, CPP/EI (Canada), or Social Security/Medicare (U.S.) from contractor payments.
More about this job
Responsibilities
Coordinate Fan Experience Packages, including group check-in and movements, and support credentialing for media, VIP guests, and talent. Assist with event setup and teardown, promotional activities, giveaways, and coordination with game presentation, event operations, and venue teams.
Requirements
Applicants must be at least 18, able to work 10 to 13 PWHL Hamilton home games, and legally entitled to provide services as an independent contractor in Canada. They must be outgoing, reliable, organized, comfortable interacting with fans, and able to work on-site; communication skills, hockey knowledge, and promotions or customer service experience are preferred.
Skills
- Event Coordination
- Logistics
- Group Check-In
- Fan Experience
- Accreditation
- Credentialing
- Customer Service
- Communication
- Interpersonal Skills
- Organization
- Multitasking
- Teamwork
- Promotional Activations
- Giveaway Distribution
- Live Event Operations
Visa sponsorship
Not detected in the job text
Categories
- Sports & Recreation
- Hospitality
- Customer Service & Support
- Marketing
- Logistics
Keywords
- PWHL
- Professional Women's Hockey League
- Hamilton Home Games
- Fan Experience Packages
- Group Check-In
- Group Movements
- Event-Day Coordination
- Event Logistics
- Accreditation
- Credentialing
- Media
- VIP Guests
- Talent
- Promotional Materials
- Activations
- Giveaways
- Game Presentation
- Event Operations
- Venue Protocols
- Live Events
- Independent Contractor
- Hockey
- Customer Service
- Promotions
- Marketing