Find work in Canada.

500,015 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Analyst, Material Pricing
Celestica International LP
Toronto, ON
The Analyst, Material Pricing manages material pricing for regional/global customers within a specific market segment, ensuring competitive pricing solutions to support growth and margins.…
Added 29 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 29 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 29 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 29 mins ago
AC
Analyste Principal En Comptabilité
Aston Carter
Montreal, QC
- $48 to $56 CAD / hour
- Contract
Added 29 mins ago
AC
Financial Analyst
Aston Carter
Montreal, QC
- $43 to $51 CAD / hour
- Contract
The Financial Analyst serves as a financial business partner to the leadership teams of several subsidiaries and plays a key role in financial analysis, budgeting, forecasting, and…
Added 43 mins ago
Y
Technical Support Analyst
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 2 hours ago
FS
Quality Assurance Analyst
Frima Studio
Quebec, QC
- Full-time
Ready to take your career to the next level? Frima is looking for a Quality Assurance Analyst to join a multidisciplinary team on one of our biggest projects!
Added 3 hours ago
'
Sr. Financial Analyst, Global Finance Operations
''
Toronto, ON
- Full-time
The Sr. Financial Analyst, Global Finance Operations plays a key role in supporting Global Finance and Operations through financial planning, budgeting, cost analysis, reporting, and…
Added 5 hours ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 6 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 6 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 6 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 6 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 6 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 6 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 7 hours ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 7 hours ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 7 hours ago
SENIOR FINANCIAL ANALYST ACCOUNTING SERVICES
City of Toronto
ON · Toronto, ON
…budgeting, project management, stakeholder engagement, and process…
Added 10 hours ago
IF
Tax Analyst, Corporate Tax
Intact FC
Toronto, ON · Montreal, QC
- Full-time
We're looking for a Tax Analyst to join our dynamic and collaborative Tax team. This is an exciting opportunity for a detail-oriented professional who is eager to deepen their expertise in…
Added 10 hours ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Physician Compensation Analyst, PIP Superuser who is passionate about systems administration, data analytics, and process improvement. In…
Added 10 hours ago
TC
Tech Ops Analyst II - Inventory & Asset Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Inventory & Asset Management to join our team and play a vital role in supporting technology deployments across new stores, remodels, strategic…
Added 10 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 11 hours ago
P
Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
We're looking for a detail-oriented and analytical Accounts Payable Analyst to join our team in Whitby, Ontario.
Added 11 hours ago
RH
Interim FP&A Consultant - Senior Financial Analyst
Robert Half
Kitchener, ON
- Contract
Owning monthly FP&A reporting and supporting an accelerated close process

Q Wealth Partners

Technical Support Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 2–4 years of experience in technical support, operations support, or application support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Role Purpose

The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are triaged, investigated, documented, and resolved efficiently while maintaining a strong service-oriented mindset.

The Support Analyst acts as a bridge between end users and the development team, ensuring that problems are clearly articulated, reproducible, and resolved in a timely manner.

Core Responsibilities

Issue Triage & Resolution

Monitor and respond to incoming support tickets.
Troubleshoot system, data, and user-related issues.
Reproduce reported bugs and document findings clearly.
Resolve straightforward issues independently and escalate complex ones appropriately.

Communication

Serve as a professional point of contact for internal teams and/or partners.
Provide timely updates on ticket status and expected timelines.
Translate technical explanations into clear, business-friendly language.

Testing & Validation

Assist in testing new features and enhancements prior to release.
Validate fixes and confirm issue resolution before closing tickets.
Provide structured feedback to developers.

Documentation

Maintain detailed ticket records and troubleshooting notes.
Contribute to internal knowledge base documentation.
Help identify recurring issues and recommend process improvements.

Qualifications

2–4 years of experience in technical support, operations support, or application support.
Strong troubleshooting and analytical skills.
Familiarity with ticketing systems (e.g., Freshdesk).
Ability to work independently while knowing when to escalate.
Clear written and verbal communication skills.

What Success Looks Like

Tickets are handled promptly and accurately.
Issues are well-documented and reproducible.
Developers receive clear information to resolve bugs efficiently.
Users feel informed and supported.

Apply About employer

More about this job

Responsibilities

Monitor and resolve support tickets by troubleshooting system, data, and user issues, documenting reproducible findings, and escalating complex problems. Communicate ticket updates to users and partners, assist with testing and validating fixes, and contribute to knowledge base documentation and process improvements.

Requirements

Requires 2–4 years of experience in technical, operations, or application support, along with strong troubleshooting and analytical skills. Candidates should be familiar with ticketing systems such as Freshdesk, work independently while escalating appropriately, and communicate clearly in writing and verbally.

Skills

Technical Troubleshooting
Issue Triage
Ticket Management
Bug Reproduction
Incident Documentation
Application Support
Operational Support
Data Troubleshooting
Testing and Validation
User Support
Escalation Management
Written Communication
Verbal Communication
Knowledge Base Documentation
Analytical Skills
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Operations Support
Application Support
Freshdesk
Ticketing Systems
Issue Triage
Troubleshooting
System Issues
Data Issues
User Support
Bug Reproduction
Issue Escalation
Ticket Documentation
Testing
Feature Validation
Fix Validation
Developer Feedback
Knowledge Base
Process Improvement
Financial Services
Partner-Facing Platforms

Report this job