Messageway/Seeburger Support Analyst
Fulltime Hire
Toronto, ON - 100% ONSITE
Skills Required
- Hands-on experience with Managed File Transfer systems [Messageway / Seeburger experience would be added advantage]
- Candidate must have extensive knowledge of secure file transfer protocols, data integration, automation, and troubleshooting Messageway / Seeburger MFTP processes.
- Experience working with Messageway / Seeburger MFTP, or similar managed file transfer solutions. Strong understanding of secure file transfer protocols (SFTP, FTPS,HTTPs, etc.).
- Hands-on experience with Managed File Transfer systems [Messageway / Seeburger experience would be added advantage]
- Experience in automating file transfer workflows and monitoring tools.
- Knowledge of enterprise integrations and data exchange solutions.
- Excellent problem-solving and troubleshooting skills.
- Strong familiarity with Messageway / Seeburger Configuration and File Transfer Management.
- Experience with Linux/Unix and Windows Server environments.
- Knowledge of scripting languages like Shell, Python, or PowerShell for automation.
- Configured and maintain SSH keys for secure partner connection and PGP keys for encryption/decryption of sensitive files
Job Responsibilities :
- Install, configure, and maintain Messageway / Seeburger MFTP software for secure file transfers.
- Configure and manage transfer flows, queues, and channels for seamless data exchange.
- Implement and enforce secure file transfer protocols, including SFTP,FTP, and FTPS
- Automate file transfer workflows using Messageway / Seeburger MFTP automation tools.
- Monitor and resolve file transfer issues by reviewing logs, triggers ,and alerts.
- Ensure high availability and reliability of file transfer systems.
- Provide level 2/3 support for troubleshooting and resolving file transfer issues.
- Collaborate with internal teams (IT, DevOps, etc.) to ensure smooth file transfer operations.
- Perform root cause analysis on file transfer failures and implement corrective actions.
- Create and maintain detailed documentation for configurations, workflows, and troubleshooting procedures.
- Windows OS server patching, coordinate maintenance activity, validate application functionality after OS patching
