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Q2 Management

Shift Leader

Newmarket, ON, L3Y 8W1, Canada

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

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Original job description

Q2 Management Inc is a provider of Quality Inspection and Containment services to the automotive OEM supply chain. With branches supporting the United States and Canada, Q2 Management delivers benchmark service standards supported by our industry leading Quality Inspection Management System, InspeQ Tech.

Job Summary:

This role is accountable for both operational effectiveness and inspector performance at their designated client site(s).

Safety, our first Quality Key, is our top priority to foster a safe and inclusive work environment.

Shift Leaders are the technical expert on performing quality control inspections and parts rework. They run the shift they are scheduled for and lead the team on that shift.

Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:

Actively train and Empower a team of quality inspectors, ensuring effective coordination, productivity, and flawless adherence to quality standards
Validate Inspectors are prepared with the tools, equipment and supplies for each Work Order
Conduct multiple validations per Inspector per shift to ensure adherence to inspection instructions
Perform data entry and timekeeping on behalf of your team with utmost accuracy
Complete a pass-down report and provide the customer with a data report at the end of each shift
Exercise Transparent and Honest communication with all team members and share relevant information, goals, and expectations related to PPE compliance, site safety, sign in/out procedures, scheduling and break periods
Demonstrate and enforce 100% compliance with our customer’s PPE rules
Monitor and evaluate the performance of team members, providing constructive feedback, recognizing achievements, and addressing areas for improvement
Maintain clear and Transparent communication channels with leaders, providing regular updates on quality performance and promptly escalate customer concerns
Identify and Empower Inspectors with potential for career advancement
Utilize our company’s vision and values to track and document employee attendance, address performance concerns, and provide guidance and counseling
Uphold the highest ethical standards, promoting a culture of Honesty, integrity and trustworthiness
Promote a culture of continuous improvement and drive employee engagement and development initiatives
Lead by example, demonstrating a strong work ethic, commitment, Ownership and accountability in all aspects of your role

Minimum Qualifications:

Excellent oral and written communication skills
Ability to maintain composure under pressure and foster a sense of control
Flexible schedule to support various locations
An energetic and achievement-oriented attitude
A dedication to customer service and an "expert-level" of knowledge about clients
Reliable transportation, valid driver's license, and vehicle insurance
Ability to travel within the operating region

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

The employee is frequently required to stand; walk; reach with hands and arms; and conduct repetitive movements throughout the duration of the shift
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus
This role requires the use of safety equipment including, but not limited to, eye safety glasses, hearing protectors, work boots, gloves and hardhats
The noise level in the work environment is usually moderate
The work environment is not temperature controlled

This posting is for a current vacancy at Q2 Management.

#Q2ON

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More about this job

Responsibilities

The Shift Leader is responsible for overseeing operational effectiveness and inspector performance at client sites while ensuring adherence to quality standards. They lead the shift team, conduct inspections, manage data reporting, and maintain a safe, compliant work environment.

Requirements

Candidates must possess excellent communication skills, an achievement-oriented attitude, and the ability to work a flexible schedule across various locations. A valid driver's license, reliable transportation, and the ability to perform physical tasks such as lifting up to 50 pounds are required.

Skills

Quality inspection
Team leadership
Operational management
Data entry
Timekeeping
Staff training
Performance evaluation
Safety compliance
Communication
Conflict resolution
Customer service
Reporting
Problem solving
Inventory management
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Quality Inspection
Containment Services
Automotive OEM
InspeQ Tech
Quality Control
Parts Rework
Work Order
PPE Compliance
Safety Protocols
Shift Management
Data Reporting
Performance Management
Continuous Improvement
Employee Engagement
Logistics
Manufacturing
Operations

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