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Added 10 mins ago
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Ottawa, ON
Full-time
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training…
Added 54 mins ago
Assistant Retail Store Manager | Chinook Centre
Rocky Mountain Soap Company
Calgary, AB
Full-time
The Assistant Retail Store Manager is responsible for supporting the store leader in the day-to-day operations of their store, ensuring that the customer and employee experience is engaging…
Added 1 hour ago
Assistant Team Leader
Dollarama
Timmins, ON
$18.1 to $18.6 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Peace River, AB
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Delson, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Store Manager- Centre Les Rivieres
Pandora
Trois-Rivières, QC
Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 1 hour ago
Assistant Team Leader
Dollarama
Chatham-Kent, ON · Blenheim, ON
$18.1 to $18.6 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Rosemère, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Drummondville, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Joliette, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Laval, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Quebec, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Sainte-Catherine-de-la-Jacques-Cartier, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Team Leader
Dollarama
Joliette, QC
Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 1 hour ago
Assistant Team Leader
Dollarama
West Kelowna, BC
$18.9 to $19.28 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Winnipeg, MB
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Richmond, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
New Westminster, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
Key Holder
QE Home
Calgary, AB
Full-time
Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives.
Added 2 hours ago
QC - ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 4 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Sherbrooke, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 5 hours ago
MAC Southcentre - Key Holder Part Time - Calgary, AB
ELC Beauty LLC
AB · Calgary, AB
Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 5 hours ago
Assistant Manager
Foot Locker
Laval, QC
Full-time
Role Description The Assistant Manager role at Foot Locker in Laval, QC is a full-time, on-site position responsible for supporting the Store Manager in daily store operations. This role…
Added 6 hours ago
MAC Vaughan Mills Store Manager
ELC Beauty LLC
Vaughan, ON
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 6 hours ago
MAC Southcentre - Keyholder Part Time - Calgary AB
ELC Beauty LLC
AB · Calgary, AB
Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…

QE Home

Key Holder

Calgary, AB, T2H 0K9, Canada

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

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Original job description

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Keyholder, you'll be a trusted leader who supports management in creating exceptional shopping experiences while mentoring team members and ensuring smooth daily operations. Your passion for guest service, home décor, and team leadership will help drive store success and create memorable shopping experiences every day.

What You’ll Be Working On

Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives.

Acting as a role model for your team members, providing guidance, training, and support to help them succeed.

Providing exceptional, personalized service to every guest who walks through the door.

Maintaining merchandising and visual standards to ensure a clean, welcoming environment.

Assisting with daily store operations, including opening and closing, restocking, and processing transactions.

Staying up to date on product features, benefits, and promotions.

Collaborating with team members to meet sales goals and create a supportive team atmosphere.

Handling guest concerns and escalations with professionalism and empathy.

The Physical Side of the Role

Ability to stand for up to 8 hours.

Ability to lift or carry up to 50 lbs.

Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.

Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

2+ years of retail or guest service experience, with demonstrated leadership or supervisory experience preferred.

Demonstrated ability to handle keys, cash, and store security responsibilities.

A genuine passion for people, home décor, and helping others find what they love.

Take personal responsibility for staying current on QE Home’s extensive range of products, ensuring you can confidently share accurate information and recommendations with every guest.

A clean, professional, and fashion forward appearance that reflects the brand and adheres to the store’s dress code standards.

Strong communication and interpersonal skills.

A positive attitude and eagerness to learn.

Ability to multitask in a dynamic retail environment.

What You’ll Need to Thrive Here

Comfortable taking charge and making decisions in the absence of management.

Friendly, approachable, and guest-focused.

A collaborative spirit and willingness to pitch in where needed.

Enthusiasm for creating comfortable, stylish living spaces.

Detail-oriented and dependable.

Motivated by personal and team success.

Open availability including days, evenings, weekends, and holidays.

How We Invest in You

Competitive hourly wage – the final salary may vary based on job-related knowledge, skills and experience.

Extended health and dental benefits for those working 28+ hours.

Employee discount program.

Employee & Family Assistance Program (EFAP).

Online training program.

Receive a free set of sheets upon completing our QE Home University training program.

Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

If you're excited about this opportunity, even if you don’t meet every single requirement, we encourage you to apply. We’re committed to creating a fair and supportive hiring process and are happy to provide reasonable accommodations throughout recruitment. If needed, please email retailhr@quiltsgroups.com with your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we’re passionate about helping our guests and our team feel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.

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More about this job

Responsibilities

The Key Holder supports store management in daily operations, including opening and closing, merchandising, and processing transactions. They also act as a role model by mentoring team members and providing exceptional, personalized service to guests.

Requirements

Candidates should have at least 2 years of retail or guest service experience with demonstrated leadership capabilities. The role requires physical stamina to lift up to 50 lbs and the ability to work a flexible schedule including evenings and weekends.

Skills

Retail leadership
Guest service
Merchandising
Visual standards
Cash handling
Store security
Team training
Inventory management
Communication
Multitasking
Problem solving
Product knowledge
Decision making
Interpersonal skills
Time management

Benefits

Extended health and dental benefits
Employee discount program
Employee & Family Assistance Program
Online training program
Free set of sheets
Referral bonus program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Key Holder
Leadership
Merchandising
Customer Service
Inventory
Store Operations
Team Management
Home Décor
Sales Goals
Cash Management
Visual Merchandising
Staff Training
Security
Product Knowledge
Communication Skills
Multitasking
Professionalism
Bedding
Retail Management

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