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Added 1 hour ago
CS
Instructor, Introduction to Law & Debate and Public Speaking (Mississauga)
Circuit Stream
Mississauga, ON
- $1,500 to $1,650 CAD / week
- Contract
Supervise students during scheduled indoor and outdoor activities outside classroom instruction each day, while monitoring learner progress and communicating concerns or support needs to…
Added 4 hours ago
Health Care Aide - Get - A - Way Club
Winnipeg Regional Health Authority
Winnipeg, MB
…accordance with the duties and responsibilities of the Adult Day Program, Deer Lodge Centre and the Winnipeg Regional Health Authority’s mission, vision and…
Added 8 hours ago
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Voice of the Customer Program Manager
Qlik
Canada
- $92,000 to $117,000 CAD / year
- Full-time
The Program Manager, Voice of the Partner Role
Added 8 hours ago
CS
Instructor, Foundations of Medicine and Healthcare (Toronto)
Circuit Stream
Toronto, ON
- $1,500 to $1,650 CAD / week
- Contract
Supervise students during scheduled indoor and outdoor activities outside classroom instruction each day, while monitoring learner progress and communicating concerns or support needs to…
Added 10 hours ago
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Senior Project Manager - Industrial Water
Veolia | North America
Oakville, ON
- Full-time
Effective facilitator of project team meetings and deliverables, and as needed able to resolve conflicts within the project team
Added 11 hours ago
FO
Independent Contractor: Ministry Leader’s Retreat Facilitator (Couple)
Focus on the Family Canada
Priddis, AB
- Full-time
…willing to be trained to facilitate in the Leaders' Retreat Program using the Sonscape Retreat Model. You will both co- lead and deliver retreat experiences that is spirit led as part of a…
Added 11 hours ago
VE
Senior Project Manager - Industrial Water
Veolia Environnement SA
Oakville, ON
- Full-time
Effective facilitator of project team meetings and deliverables, and as needed able to resolve conflicts within the project team
Added 12 hours ago
V|
Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
Effective facilitator of project team meetings and deliverables, and as needed able to resolve conflicts within the project team
Added 16 hours ago
CL
Direct Support Facilitator - Intensive Support Residence
Community Living Hamilton
Hamilton, ON
- Full-time
…Support Facilitators to join our Intensive Support Residential Program supporting individuals with developmental disabilities, mental health challenges, addictions, and experiences of…
Added 1 day ago
CC
Senior Business Analyst-Training and Change Management RQ11733 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring a Senior Business Analyst-Training and Change Management to partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project…
Added 3 days ago
Assistant Educator / Accommodation Support Facilitator - Casual Supply
Upper Canada Child Care
Georgina, ON
…centres in Toronto, York Region, and Simcoe County. We offer full-day and before and after school programs, summer camps, and a forest school. Guided by values of support, trust, safety,…
Added 3 days ago
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Sr. Advisor, Procurement Operations
Nutrien
Calgary, AB
- Full-time
…purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger…
Added 3 days ago
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Sr. Advisor, Procurement Operations
Nutrien
Saskatoon, SK
- Full-time
…purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger…
Added 3 days ago
FO
Manager, Programs Outreach - Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…initiative. The incumbent serves as a principal advisor and facilitator, strengthening FCM’s reputation by professionally representing the organization through interactions with high…
Added 3 days ago
OD
Student Counsellor, 60% Term (External Posting)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Full-time
…school team, the Relational Care Practitioner uses the natural, day-to-day school environment as a live canvas for positive change and leadership development. Rather than acting as a crisis…
Added 3 days ago
GS
PT Residential Shift Supervisor- Martha House
Good Shepherd Centres
Hamilton, ON
- $28.55 to $34.03 CAD / hour
- Part-time
HOURS – Saturday and Sunday- Day, afternoon and overnight rotation
Added 4 days ago
YH
FACILITATOR, SUPERVISED PARENTING SERVICES
YWCA Hamilton
Hamilton, ON
- Full-time
If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!
Added 4 days ago
Program Administrator - Health and Social Development
Okanagan College
Kelowna, BC
Be a part of a vibrant campus community, where the work you do every day truly makes a difference.
Added 4 days ago
WT
Lead, Learning & Employee Experience
Wealthsimple Technologies
Remote, Canada
- $116,000 to $145,000 CAD / year
- Full-time
- Remote
…a hands-on facilitation role reporting to our Senior Lead, Program Manager within People Operations, so you will be in front of a room regularly and often, and you will be exceptional at…
Added 4 days ago
Classroom Facilitator Level 1
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The Classroom Facilitator Level 1 (CF1) will work within a team to develop and deliver group-based skill-building sessions in the areas of communication, behaviour management/emotional…
Added 5 days ago
CM
Registered Nurse
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Brampton, ON
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2 weeks accrued vacation + 1 flexible day each year
Added 5 days ago
YO
Child Care Educator (Supply, Part-Time Hourly & Split Shift Salaried)
YMCA of Greater Toronto
ON · Toronto, ON · Durham Region, ON · York Region, ON · Halton Region, ON · Scarborough, ON · Dufferin Region, ON
- Part-time
PAY RATE IS BASED ON POSITION AND TIME PORTION – SALARIES BELOW REFLECT A 100% TIME PORTION - 7.5 hours per day. Rate of pay is made up of provincial wage funding and is inclusive of the…
Added 5 days ago
SH
Regional Operating Room, Same Day Care Surgery, Post Anesthetic Care Unit Education Facilitator
Southern Health-Santé Sud
La Broquerie, MB
- Full-time
…Prevention & Control, the Regional Operating Room (OR)/Same Day Surgery (SDS)/Post Anesthetic Care Unit (PACU) Education Facilitator participates as an active member of the Regional Staff…
Added 5 days ago
Regional Operating Room, Same Day Care Surgery, Post Anesthetic Care Unit Education Facilitator
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
…Prevention & Control, the Regional Operating Room (OR)/Same Day Surgery (SDS)/Post Anesthetic Care Unit (PACU) Education Facilitator participates as an active member of the Regional Staff…
Added 5 days ago
Engineering Lead- Global Payments Engineering
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…maturity of the Agile mindset. This role serves as a mentor, facilitator, and change agent, helping teams improve ways of working, strengthen product engagement, and achieve measurable…

Qlik

Voice of the Customer Program Manager

Canada

$92,000 to $117,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $92,000 to $117,000 CAD / year
Job type: Full-time
Experience: 5 - 8+ years of experience in customer programs, customer experience, or cross-functional program management.
Posting language: English
Posted: Nov 2, 2026

Original job description

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 16 years in a row, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. This helps teams reduce risk and operating costs, while scaling AI responsibly.

Used by 75% of the Fortune 500, Qlik works with the systems organizations already use, maintaining flexibility without lock-in.

We were also recognized as one of National Capital Region's 2026 Top Employers in Canada, read on to see why!

The Program Manager, Voice of the Partner Role

You will build and scale our global customer listening program. As part of the Voice of the Customer & Insights team, this role is responsible for designing a structured approach to capturing customer sentiment, translating feedback into actionable insights, and driving cross-functional improvements that strengthen customer experience.

This role goes beyond survey execution. It requires strategic thinking, strong stakeholder influence, and the ability to convert customer feedback into measurable business outcomes. The Program Manager will define the framework, governance, and engagement model that ensures customer feedback meaningfully improves experience and long-term account health.

Here’s how you’ll be making an impact:

Build and Scale a Robust Listening Strategy: Design and manage the Voice of the Customer program (surveys, sentiment analysis, feedback loops) to capture customer sentiment and experience. You establish the foundational governance, cadence, and standards required to build a credible and scalable program.
Capture Clear, Actionable Partner Feedback: You ensure feedback mechanisms are thoughtfully designed to generate meaningful insight rather than surface-level satisfaction data. You continuously refine questions, response strategies, and outreach approaches to improve feedback quality and relevance
Synthesize Themes and Identify Business Priorities: You analyze quantitative and qualitative feedback to identify recurring friction points, growth opportunities, and risks. You translate these patterns into concise narratives that clarify where attention and actions are needed.
Drive Cross-Functional Alignment on Improvements: You bring together stakeholders across the organization to review feedback themes and define improvement actions. You serve as a facilitator and advocate, ensuring customer voice is represented in decision-making conversations.
Develop Feedback Loop Practices: You define clear follow-up mechanisms for detractors, at-risk accounts, and advocacy opportunities. You track whether actions are taken and monitor progress to ensure feedback leads to measurable change.

We’re looking for a teammate with:

5 - 8+ years of experience in customer programs, customer experience, or cross-functional program management.
Experience building or scaling structured projects in global or multi-regional environments.
Strong analytical skills with the ability to synthesize qualitative and quantitative data into clear business narratives.
Strategic thinker who can connect feedback to broader business outcomes, and is able to design scalable processes rather than manage one-off initiatives.
Demonstrated ability to influence stakeholders without direct authority.
Strong executive communication and presentation skills.
Outcome-focused, with a bias toward action and measurable impact.
Comfortable operating in ambiguity and building new capabilities from the ground up.
Collaborative, proactive, and highly organized.

The location for this role is:

Ottawa, Ontario, Canada

Hybrid:

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about ‘Life at Qlik’ on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

National Capital Region's 2026 Top Employers in Canada: https://reviews.canadastop100.com/top-employer-qliktech
Genuine career progression pathways and mentoring programs.
Culture of innovation, technology, collaboration, and openness.
Flexible, diverse, and international work environment.

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

The anticipated base salary range for this role is $CAD 92,000 – 117,000 per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package, eligibility requirements for benefits will be controlled by applicable Qlik plan documents and policies.

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta@qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact accessibilityta@qlik.com.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

Apply About employer

More about this job

Responsibilities

The Program Manager will build and scale a global customer listening program by designing structured feedback mechanisms and translating sentiment into actionable business insights. They will facilitate cross-functional alignment to drive improvements in customer experience and long-term account health.

Requirements

Candidates must have 5-8+ years of experience in customer programs or cross-functional management with strong analytical and stakeholder influence skills. The role requires a strategic thinker capable of building scalable processes and operating effectively in ambiguous environments.

Skills

Customer experience
Program management
Stakeholder influence
Data analysis
Strategic thinking
Sentiment analysis
Feedback loops
Governance
Cross-functional alignment
Executive communication
Presentation skills
Project management

Benefits

Career progression pathways
Mentoring programs
Flexible work environment
Change the world day
Personal development day
Corporate responsibility employee programs

Visa sponsorship

Not detected in the job text

Keywords

Voice of the Customer
Customer Experience
Program Management
AI
Analytics
Data Products
Sentiment Analysis
Governance
Stakeholder Management
Business Intelligence
Customer Feedback
Cross-functional Collaboration
Strategy
Account Health
Qlik

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