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Added 17 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 17 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collaborate with the Database/Data Manager to monitor data quality and identify outstanding data issues.
Added 17 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Ensures efficiency and quality of patient’s visits.
Added 17 mins ago
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Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Manager oncology, for the Centre for Innovative Medicine (CIM), the incumbent is responsible to conduct clinic interventions following protocols,…
Added 1 hour ago
C
Sr Finance Manager
Confidentiel
Markham, ON
- $140,000 to $150,000 CAD / year
- Full-time
We are looking for an experienced Sr Finance Manager to lead financial reporting activities and support sound business decision-making in Thornhill, Ontario. This role is well suited to a…
Added 1 hour ago
W
Senior Process Engineer (Minerals & Metals)
Wood
Burlington, ON
- $157,000 to $192,000 CAD / year
- Full-time
Reporting to the Process Department Manager, this role has overall responsibility to manage and execute the delivery of best practice process plant designs and associated services in…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides…
Added 1 hour ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 2 hours ago
T&
Production Supervisor
Tallow & Fries, Inc.
Mississauga, ON
- Full-time
We are seeking dedicated and experienced results-driven Shift Supervisor to lead and oversee all operations on our automated frozen french fries production line during an assigned shift in…
Added 3 hours ago
RL
Customer Quality Technologist (6 months assignment)
Romet Limited
ON · Mississauga, ON
- Full-time
Reporting directly to the Quality Systems Manager, the Customer Quality Technologist supports the timely resolution of customer concerns raised through CASES (customer complaints). The role…
Added 5 hours ago
FH
Clinical Counsellor, Reproductive Mental Health Program
Fraser Health Authority
New Westminster, BC
- $44.85 to $56.02 CAD / hour
- Other
Reporting to the Manager, Clinical Operations and in collaboration with the Reproductive Mental Health Program team, the Clinical Counsellor provides individual, couples and group clinical…
Added 6 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides…
Added 6 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 7 hours ago
ND
Project Officer
NATO DIANA
Halifax, NS
- $9,820.4 CAD / month
- Full-time
The Project Officer plays a central role in delivering testing, evaluation, verification, and validation activities across the DIANA innovation ecosystem. The role drives key elements of…
Added 7 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 7 hours ago
Environment Coordinator
Amrize
Coquitlam, BC
Reporting to the Sr. Manager, Environment - Western Canada, this position will assist in optimizing environmental management practices and maintaining environmental compliance with all…
Added 7 hours ago
Quarry Supervisor
Amrize
Saint-Constant, QC · St Constant, Queb
The Quarry Supervisor’s prime objective is to coordinate and supervise continuous quarry activities meeting operational objectives for quantity and quality, within safety and environmental…
Added 8 hours ago
CP
AI Product Owner
Constellation Payments
Toronto, ON
- Full-time
Champion an AI-first mindset within the delivery team, continuously finding ways AI can improve product quality and shorten time-to-market.
Added 8 hours ago
FH
Registered Nurse, Medicine - Mission Memorial Hospital
Fraser Health
Mission, BC
- Part-time
Participates in research and quality improvement activities by identifying patient care issues, collecting data, and identifying needs and recommendations for corrective action and changes…
Added 9 hours ago
R
Relationship Manager Intern, Commercial Financial Services
RBC
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 11 hours ago
FH
Occupational Therapist - Langley Long Term Care
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
Reporting clinically to the Professional Practice Chief / Clinical Practice Leader, Occupational Therapy, and administratively to the Manager, Clinical Operations, this position provides…
Added 11 hours ago
AC
Supply Chain Manager
Aston Carter
Acheson, AB
- $52 to $62 CAD / hour
- Contract
Our client designs and builds modular data center infrastructure for AI and high-performance computing. Their factory-built system combines power, cooling and compute in one unit, and they…
Added 11 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 11 hours ago
IC
Human Resources Specialist (Recruitment & Talent Outreach)
International Civil Aviation Organization
Montreal, QC
- Full-time
Professionalism: Knowledge of global recruitment trends and industry best practices; good knowledge of human resources rules and procedures and ability to apply them in an organizational…
Added 12 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Ensures efficiency and quality of patient’s visits.

Qlik

Voice of the Customer Program Manager

Canada

$92,000 to $117,000 CAD / year · Full-time

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Job details

Pay: $92,000 to $117,000 CAD / year
Job type: Full-time
Experience: 5 - 8+ years of experience in customer programs, customer experience, or cross-functional program management.
Posting language: English
Posted: Nov 2, 2026

Original job description

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 16 years in a row, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. This helps teams reduce risk and operating costs, while scaling AI responsibly.

Used by 75% of the Fortune 500, Qlik works with the systems organizations already use, maintaining flexibility without lock-in.

We were also recognized as one of National Capital Region's 2026 Top Employers in Canada, read on to see why!

The Program Manager, Voice of the Partner Role

You will build and scale our global customer listening program. As part of the Voice of the Customer & Insights team, this role is responsible for designing a structured approach to capturing customer sentiment, translating feedback into actionable insights, and driving cross-functional improvements that strengthen customer experience.

This role goes beyond survey execution. It requires strategic thinking, strong stakeholder influence, and the ability to convert customer feedback into measurable business outcomes. The Program Manager will define the framework, governance, and engagement model that ensures customer feedback meaningfully improves experience and long-term account health.

Here’s how you’ll be making an impact:

Build and Scale a Robust Listening Strategy: Design and manage the Voice of the Customer program (surveys, sentiment analysis, feedback loops) to capture customer sentiment and experience. You establish the foundational governance, cadence, and standards required to build a credible and scalable program.
Capture Clear, Actionable Partner Feedback: You ensure feedback mechanisms are thoughtfully designed to generate meaningful insight rather than surface-level satisfaction data. You continuously refine questions, response strategies, and outreach approaches to improve feedback quality and relevance
Synthesize Themes and Identify Business Priorities: You analyze quantitative and qualitative feedback to identify recurring friction points, growth opportunities, and risks. You translate these patterns into concise narratives that clarify where attention and actions are needed.
Drive Cross-Functional Alignment on Improvements: You bring together stakeholders across the organization to review feedback themes and define improvement actions. You serve as a facilitator and advocate, ensuring customer voice is represented in decision-making conversations.
Develop Feedback Loop Practices: You define clear follow-up mechanisms for detractors, at-risk accounts, and advocacy opportunities. You track whether actions are taken and monitor progress to ensure feedback leads to measurable change.

We’re looking for a teammate with:

5 - 8+ years of experience in customer programs, customer experience, or cross-functional program management.
Experience building or scaling structured projects in global or multi-regional environments.
Strong analytical skills with the ability to synthesize qualitative and quantitative data into clear business narratives.
Strategic thinker who can connect feedback to broader business outcomes, and is able to design scalable processes rather than manage one-off initiatives.
Demonstrated ability to influence stakeholders without direct authority.
Strong executive communication and presentation skills.
Outcome-focused, with a bias toward action and measurable impact.
Comfortable operating in ambiguity and building new capabilities from the ground up.
Collaborative, proactive, and highly organized.

The location for this role is:

Ottawa, Ontario, Canada

Hybrid:

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about ‘Life at Qlik’ on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

National Capital Region's 2026 Top Employers in Canada: https://reviews.canadastop100.com/top-employer-qliktech
Genuine career progression pathways and mentoring programs.
Culture of innovation, technology, collaboration, and openness.
Flexible, diverse, and international work environment.

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

The anticipated base salary range for this role is $CAD 92,000 – 117,000 per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package, eligibility requirements for benefits will be controlled by applicable Qlik plan documents and policies.

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta@qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact accessibilityta@qlik.com.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

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More about this job

Responsibilities

The Program Manager will build and scale a global customer listening program by designing structured feedback mechanisms and translating sentiment into actionable business insights. They will facilitate cross-functional alignment to drive improvements in customer experience and long-term account health.

Requirements

Candidates must have 5-8+ years of experience in customer programs or cross-functional management with strong analytical and stakeholder influence skills. The role requires a strategic thinker capable of building scalable processes and operating effectively in ambiguous environments.

Skills

Customer experience
Program management
Stakeholder influence
Data analysis
Strategic thinking
Sentiment analysis
Feedback loops
Governance
Cross-functional alignment
Executive communication
Presentation skills
Project management

Benefits

Career progression pathways
Mentoring programs
Flexible work environment
Change the world day
Personal development day
Corporate responsibility employee programs

Visa sponsorship

Not detected in the job text

Keywords

Voice of the Customer
Customer Experience
Program Management
AI
Analytics
Data Products
Sentiment Analysis
Governance
Stakeholder Management
Business Intelligence
Customer Feedback
Cross-functional Collaboration
Strategy
Account Health
Qlik

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