Customer service jobs in Canada

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Added 29 days ago
CK
Customer Service Representative
Circle K
Borden-Carleton, PE
- Full-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 29 days ago
CM
Bilingual Technical Customer Service Representative
Clarion Medical Technologies
Cambridge, ON
- Full-time
Monday-Friday day shift operations with work/life balance at the forefront
Added 29 days ago
CK
Part Time Customer Service Representative
Circle K
Dalhousie, NB
- Part-time
Night shift premium
Added 29 days ago
PA
Customer Service Representative
PAL Airlines
Quebec, QC
- Full-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 29 days ago
FP
Customer Service Representative/Inside Sales
FASTSIGNS Parker/Castle Rock
Burnaby, BC
- Internship
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 29 days ago
TR
Customer Service Representative
The Reynolds and Reynolds Company
Mississauga, ON
- Internship
Following completion of your training period, eligible associates may work-from-home up to two days per week
Added 29 days ago
C
Automotive Customer Service Representative (Bilingual: English / French) On-Site
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as a Bilingual Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 1 month ago
KL
Représentant(e) du service client / Customer Service Representative
King Living
Brossard, QC
- Full-time
This is not just a customer service role where you follow a script and close a ticket.
Added 1 month ago
T
Représentant(e) Bilingue, Service Aux Clients / Bilingual Client Service Representative
TEKsystems
Montreal, QC
- $25 CAD / hour
- Contract
As a Customer Service Representative, you will be the first point of contact for clients, delivering a professional and positive customer experience through various communication channels.…
Added 1 month ago
Q
Customer Service Representative - NA
Qnity
Mississauga, ON
- Full-time
Qnity has an opening position for a Customer Service Representative (CSR).
Added 1 month ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $47,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 1 month ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
BP
Front End, Cashier & Customer Service Associate Part Time
Bass Pro Shops
Ottawa, ON
- Part-time
Ability to provide superior customer service and exceed customer’s expectations
Added 1 month ago
UC
Customer Service Representative
UniFirst Corporation
Taber, AB
- Contract
UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the…
Added 1 month ago
CK
Customer Service Representative
Circle K
New Glasgow, NS
- Part-time
Night shift premium
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Day
Loblaw Companies Limited
Winnipeg, MB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Halifax, NS
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
RH
Customer Service Representative
Reliance Home Comfort
Cambridge, ON
- Full-time
By joining Reliance as a Customer Service Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and…
Added 1 month ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LC
Post Office Clerk, Hourly Part Time Day
Loblaw Companies Limited
Paradise, NL
- Part-time
To provide prompt and superior customer service at the retail postal outlet.

Qnity

Customer Service Representative - NA

Mississauga, ON, Canada

The Pay range for this role is $51,800.00 - $81,400.00 Annual · Full-time

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Job details

Pay: The Pay range for this role is $51,800.00 - $81,400.00 Annual
Job type: Full-time
Posting language: English
Posted: Oct 12, 2026

Original job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Qnity has an opening position for a Customer Service Representative (CSR).

The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.

Core Responsibilities

Manage customer orders through Customer Service work processes and systems.
Handle all types of customer orders, including indent orders and services invoicing requests.
Supports customers with coordination of returns when required, following Qnity’s Return Policies.
Maintain a thorough knowledge of the businesses’ products, businesses, applications, and service offerings.
Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.
Weekly participation in meetings with the Supply Chain team to analyze possible material delays.
Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings.
Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution.
Support commercial strategies with Qnity customers across multiple businesses.
Provide backup coverage as necessary.
Responsible for establishing and maintaining relationships with the customers.
Respond to sales team inquiries as: prices, stock, latest sales, etc.

Requirements

Bachelor’s degree or equivalent is preferred.
Develop proficiency as a Customer Service Representative.
Proven ability to build and maintain strong customer relationships.
Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers.
Ability to identify areas for improvement and escalate for change management implementation.
Excellent interpersonal and written communication skills.
Strong office skills. Salesforce.com experience is a plus.
Knowledge of the Order to Cash (OTC) transactions in SAP.
Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI).
Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management.
Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
Logistics, operations, or manufacturing experience preferred.

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

This posting is for an existing vacancy.

We use Artificial Intelligence (AI) to enhance our recruitment process.

The Pay range for this role is $51,800.00 - $81,400.00 Annual

How Base Pay is Determined: Qnity has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual’s pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage customer orders throughout the order-to-cash process, respond to inquiries and complaints, coordinate returns, and resolve account issues in collaboration with internal teams. Build customer relationships, provide tailored service solutions, support commercial strategies, and help monitor fulfillment, material delays, and compliance requirements.

Requirements

A bachelor's degree or equivalent is preferred, along with strong customer relationship, communication, office, multitasking, project management, and change management skills. Knowledge of SAP order-to-cash transactions and intermediate-to-advanced Microsoft Office and Power BI proficiency are required; Salesforce experience and logistics, operations, or manufacturing experience are preferred.

Skills

Order Management
Order-To-Cash Processes
SAP
Salesforce
Microsoft Excel
Power BI
Microsoft PowerPoint
Microsoft Word
Written Communication
Interpersonal Communication
Multitasking
Project Management
Change Management
Problem-Solving
Supply Chain Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order-To-Cash
Customer Orders
Order Fulfillment
SAP
Salesforce
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Supply Chain
Logistics
Manufacturing
Returns Coordination
Credit And Debit Memos
Sarbanes-Oxley 404
Compliance
Market Intelligence
Commercial Strategies
Project Management
Change Management
Customer Complaints
Material Delays
Service Offerings

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Customer service jobs in Canada