Jobs in Canada

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EL
MAC Fairview Assistant Store Manager
Estée Lauder Companies
Toronto, ON
- Full-time
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a…
Added 1 hour ago
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Ingénieur(e) En Gestion De Données ML
Ericsson
Montreal, QC
- Full-time
Agir en tant que leader technique et mentor pour les ingénieurs juniors, en favorisant les meilleures pratiques en ingénierie et en opérations.
Added 1 hour ago
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MAC Cross Iron Mall - Keyholder Part Time - Calgary AB
ELC Beauty LLC
AB · Alberta, AB
- Part-time
…first step towards a long term and fulfilling career with a leader in prestige…
Added 1 hour ago
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Call It Spring Metrotown- Part Time Sales Lead
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
- Part-time
Help with day-to-day operations like restocking and backstore tasks
Added 1 hour ago
TS
Owner Operator - Fuel
The Seaboard Transport Group
Dartmouth, NS
- Full-time
…paths. Seaboard Transport Group of Companies is an industry leader in liquid bulk petroleum and chemical transportation. Our expertise also extends to road transportation of dry bulk…
Added 1 hour ago
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US Corporates - Credit Analyst, Associate Director - Retail & Consumer - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Added 1 hour ago
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High Potential
Katoen Natie
AB · Greater Edmonton Metropolitan Area
- Full-time
A natural leader with the ability to effectively communicate within an extremely diverse environment.
Added 1 hour ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
…services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to…
Added 1 hour ago
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Project Manager
Paul Davis Restoration of the National Capital Region, VA
Fort McMurray, AB
- Full-time
…for both Residential and Commercial projects. As an industry leader committed to the highest standards, we are seeking an A-Player Project Manager to join our growing…
Added 1 hour ago
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General Manager | Full-Time | Canada Life Place
Oak View Group
London, ON
- Full-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 1 hour ago
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Assistant Store Leader (Assistant Manager)
7-Eleven
Lethbridge, AB
- Full-time
…the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer full-time hours and a…
Added 1 hour ago
TW
Pharmacy Technician in Training
Thrifty White Pharmacy
Fergus, ON
- Part-time
Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their…
Added 2 hours ago
Avionics Technician
Westerkirk
Calgary, AB
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 3 hours ago
Retail Sales Associate
EssilorLuxottica Group
Vancouver, BC
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 3 hours ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
Aecon Civil is a recognized leader in the market, backed by strong self-perform capabilities and deep local expertise. We play a key role in building and enhancing infrastructure across…
Added 3 hours ago
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Dispatcher
The Seaboard Transport Group
Corunna, ON
- Full-time
AtHarmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment,…
Added 3 hours ago
SW
Plant Manager
Smurfit Westrock
Markham, ON
- Full-time
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 3 hours ago
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Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Success in this role will require a leader who can influence, build trust across diverse stakeholder groups, navigate competing priorities, and create shared accountability for safety…
Added 3 hours ago
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Sandblasting Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 3 hours ago
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Adjuster-Assembler (Grinding-Finishing Operator) - Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 3 hours ago
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Machinist - Evening Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
Added 3 hours ago
S
Machinist - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 3 hours ago
AH
Assistant Director of Front Office
Arlo Hotels
Front of Yonge, ON
- Full-time
Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for opportunity.
Added 3 hours ago
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Metallurgy Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 3 hours ago
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Grinder - Evening Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…

Qnity

Customer Service Representative - NA

Mississauga, ON, Canada

The Pay range for this role is $51,800.00 - $81,400.00 Annual · Full-time

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Job details

Pay: The Pay range for this role is $51,800.00 - $81,400.00 Annual
Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Qnity has an opening position for a Customer Service Representative (CSR).

The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.

Core Responsibilities

Manage customer orders through Customer Service work processes and systems.
Handle all types of customer orders, including indent orders and services invoicing requests.
Supports customers with coordination of returns when required, following Qnity’s Return Policies.
Maintain a thorough knowledge of the businesses’ products, businesses, applications, and service offerings.
Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.
Weekly participation in meetings with the Supply Chain team to analyze possible material delays.
Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings.
Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution.
Support commercial strategies with Qnity customers across multiple businesses.
Provide backup coverage as necessary.
Responsible for establishing and maintaining relationships with the customers.
Respond to sales team inquiries as: prices, stock, latest sales, etc.

Requirements

Bachelor’s degree or equivalent is preferred.
Develop proficiency as a Customer Service Representative.
Proven ability to build and maintain strong customer relationships.
Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers.
Ability to identify areas for improvement and escalate for change management implementation.
Excellent interpersonal and written communication skills.
Strong office skills. Salesforce.com experience is a plus.
Knowledge of the Order to Cash (OTC) transactions in SAP.
Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI).
Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management.
Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
Logistics, operations, or manufacturing experience preferred.

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

This posting is for an existing vacancy.

We use Artificial Intelligence (AI) to enhance our recruitment process.

The Pay range for this role is $51,800.00 - $81,400.00 Annual

How Base Pay is Determined: Qnity has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual’s pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.

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More about this job

Responsibilities

Manage customer orders throughout the order-to-cash process, respond to inquiries and complaints, coordinate returns, and resolve account issues in collaboration with internal teams. Build customer relationships, provide tailored service solutions, support commercial strategies, and help monitor fulfillment, material delays, and compliance requirements.

Requirements

A bachelor's degree or equivalent is preferred, along with strong customer relationship, communication, office, multitasking, project management, and change management skills. Knowledge of SAP order-to-cash transactions and intermediate-to-advanced Microsoft Office and Power BI proficiency are required; Salesforce experience and logistics, operations, or manufacturing experience are preferred.

Skills

Order Management
Order-To-Cash Processes
SAP
Salesforce
Microsoft Excel
Power BI
Microsoft PowerPoint
Microsoft Word
Written Communication
Interpersonal Communication
Multitasking
Project Management
Change Management
Problem-Solving
Supply Chain Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order-To-Cash
Customer Orders
Order Fulfillment
SAP
Salesforce
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Supply Chain
Logistics
Manufacturing
Returns Coordination
Credit And Debit Memos
Sarbanes-Oxley 404
Compliance
Market Intelligence
Commercial Strategies
Project Management
Change Management
Customer Complaints
Material Delays
Service Offerings

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