Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 5, 2026

Hiring at a glance

View jobs

Open jobs: 1,734
Employers: 475

Advertised starting pay

Average starting payCAD / hour: $18.39Across 246 listings
Average starting payCAD / year: $47,394Across 34 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%32 listings
Hybrid: 7%128 listings
On-site: 91%1,572 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (241), Farm Boy Inc. (209), Shoppers Drug Mart (67).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 27 days ago
LC
Customer Service Clerk Part Time Day
Loblaw Companies Limited
Charlottetown, PE
- Part-time
Added 16 days ago
GE
Customer Service Representative - Assistance Services $21.98/h
Global Excel Management
Windsor, ON
- Other
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and…
Added 18 days ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- Full-time
Added 21 days ago
Customer Service Assistant - Automotive Finishes
Sherwin-Williams
Mississauga, ON
The Customer Service Assistant works with the Assistant Branch Manager and Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes,…
Added 16 days ago
N
Seasonal Customer Service Representative
Nutrien
Vermilion, AB
- Temporary
Added 17 days ago
T
Bilingual Customer Service Representative, Investments
TEKsystems
Montreal, QC
- $27 CAD / hour
- Contract
Représentant bilingue du service à la clientèle, placements
Added 17 days ago
LV
Customer Service Representative I
Lee Valley Tools
Ottawa, ON
- Up to $19 CAD / hour
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 17 days ago
R
Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 17 days ago
R
Customer Service Representative
RBGlobal
Acheson, AB
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 17 days ago
R
Building Material Customer Service Associate-Contract
RONA
Sudbury, ON · Greater Sudbury, ON
- Contract
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 17 days ago
IH
Customer Service Representative, Bilingual English/Spanish
Innovative Heating Technologies
MB · Oak Bluff, Manitoba
- Full-time
Added 17 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 17 days ago
NS
Client Experience Specialist/ Customer Service Representative
National Seating & Mobility
Vernon, BC
- Full-time
Added 17 days ago
CK
Part-Time Customer Service Representative
Circle K
Bridgewater, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 17 days ago
G
Customer Service Representative
GreenShield
Montreal, QC
- $57,934 to $61,902 CAD / year
- Full-time
Added 17 days ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Grande Prairie, AB
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven
Added 17 days ago
PA
Customer Service Representative - Montreal (YUL) Part Time
Porter Airlines Inc.
Dorval, QC
- Part-time
Please note that this only applies to the Customer Service Representative position. If
Added 17 days ago
R
PT Customer Service Associate
RONA
Kingston, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 17 days ago
A
Delivery Station Customer Service Associate
Amazon
Burnaby, BC
- Full-time
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as…
Added 17 days ago
K&
Bilingual Customer Service Representative
Kohl & Frisch Limited
Toronto, ON
- Full-time
POSITION: Bilingual Customer Service Representative
Added 17 days ago
MP
Customer Service Representative
Mauser Packaging Solutions
Oakville, ON
- Full-time
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Added 18 days ago
C
Client Service Representative
CIBC
Maple Ridge, BC · Mission, BC · Pitt Meadows, BC
- Part-time
Added 17 days ago
MP
Customer Service Representative
Mauser Packaging Solutions
Oakville, ON
- Full-time
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Added 19 days ago
Delivery Station Customer Service Associate
Amazon
Burnaby, BC
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as…

Qnity

Customer Service Representative

Mississauga, ON, L5M 2H3, Canada

The Pay range for this role is $51,800.00 - $81,400.00 Annual

Apply About employer

Applications open in a new tab.

Job details

Pay: The Pay range for this role is $51,800.00 - $81,400.00 Annual
Posting language: English
Posted: Sep 8, 2026

Original job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Position Overview

The Customer Service Representative (CSR) is the interface between customers and our business to deliver exceptional service through the order-to-cash process. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings.

Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders through the order fulfillment process.

Core Responsibilities:

Manage customer orders through Customer Service work processes and systems.

Handle all types of customer orders, including indent orders and services invoicing requests.

Supports customers with coordination of returns when required, following Qnity’s Return Policies.

Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence.

Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.

Weekly participation in meetings with the Supply Chain team to analyze possible material delays.

Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings.

Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution.

Respond to sales team inquiries as: prices, stock, latest sales.

Skills Required:

Bachelor’s degree or equivalent is required.

Previous experience as a Customer Service Representative

Salesforce.com experience is highly preferred.

Knowledge of the Order to Cash (OTC) transactions in SAP is highly preferred.

Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers.

Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI).

Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management.

Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.

Logistics, operations, or manufacturing experience preferred.

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information .

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

This posting is for an existing vacancy.

We use Artificial Intelligence (AI) to enhance our recruitment process.

The Pay range for this role is $51,800.00 - $81,400.00 Annual

How Base Pay is Determined: Qnity has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual’s pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary interface between customers and the business to manage the order-to-cash process. Responsibilities include handling customer inquiries, monitoring sales orders, and coordinating with supply chain and logistics teams to ensure service quality.

Requirements

Candidates must hold a bachelor's degree and possess previous experience in a customer service role. Proficiency in Salesforce, SAP OTC transactions, and Microsoft Office suite is highly preferred.

Skills

Customer service
Order-to-cash
Salesforce.com
SAP
Microsoft Excel
PowerPoint
Word
Power BI
Multitasking
Project management
Change management
Logistics
Operations
Manufacturing
Supply chain coordination

Benefits

Comprehensive pay and benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Order-to-cash
Supply chain
Logistics
Salesforce
SAP
Microsoft Excel
Power BI
Order fulfillment
Market intelligence
Manufacturing
Operations
Project management
Change management
Electronics
Invoicing
Credit memos
Debit memos
Customer experience
Data analysis

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