Customer service jobs in Canada

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Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
EM
Customer Service Representative - Dryden
Enterprise Mobility
Dryden, ON
- $20.65 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 22 days ago
Q
Customer Service Representative - NA
Qnity
Mississauga, ON
- Other
Qnity has an opening position for a Customer Service Representative (CSR).
Added 22 days ago
S
Post Office - Clerk Post Office
Sobeys
Calgary, AB
- Full-time
Provide customer service to meet customer needs
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
C
Client service representative - Part-time (15 hours/week) - Bilingual
CIBC
Campbellton, NB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 days ago
L
Customer Service Representative, Casual
LCBO
Iroquois Falls, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer,…
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
RA
Bilingual Customer Service Representative
Recrute Action
QC · Montréal, Laval, Québec
- Contract
Hybrid work, with 3 days per week in the office
Added 22 days ago
IG
Customer Service Representative
Insight Global
Mississauga, ON
- $22 to $26 CAD / hour
- Full-time
The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track…
Added 22 days ago
DI
Customer Service Representative
Desjardins Insurance
Toronto, ON
- Full-time
Insurance Customer Service Representative – Desjardins Agent Team Member
Added 22 days ago
AT
Call Center Agent (Montréal, Ottawa, Québec)
Air Transat
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 22 days ago
ZP
Technical Sales/Customer Service Representative
Zeebest Plastics of Canada Inc
Morinville, AB
- Full-time
Zeebest Plastics of Canada Inc. is currently seeking a full-time Technical Sales / Customer Service Representative to join our team in Morinville, AB. This role serves as a key point of…
Added 22 days ago
R
Customer service Associate Flooring
RONA
Sudbury, ON · Greater Sudbury, ON
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 22 days ago
Customer Service Representative
U-Haul
Winnipeg, MB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 22 days ago
A
Customer Support Representative
Actalent
London, ON
- Contract
The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative…
Added 22 days ago
C
Customer Service Representative
CIBC
Maple Ridge, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 days ago
EL
Bilingual Group Customer Service Representative
Empire Life
Canada
- Full-time
Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team! This posting is an opportunity to express your interest for anticipated…
Added 22 days ago
S
Customer Service Representative
SGS
Vancouver, BC
- $20 CAD / hour
- Full-time
Receive and process customer requests for services
Added 22 days ago
S
Customer Service Representative
SGS
Vancouver, BC
- $20 CAD / hour
- Full-time
Receive and process customer requests for services
Added 22 days ago
E
Customer Service Representative/Inside Sale
EzoBord
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
🕘 Monday to Friday – Day Shift
Added 22 days ago
C
Client service representative - Part-time (15 hours/week)
CIBC
Clarenville, NL
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Qnity

Customer Service Representative - NA

Mississauga, ON, L5M 2H3, Canada

The Pay range for this role is $51,800.00 - $81,400.00 Annual

Apply on careers.qnityelectronics.com About employer

Applications open in a new tab.

Job details

Pay: The Pay range for this role is $51,800.00 - $81,400.00 Annual
Posting language: English
Posted: Oct 16, 2026

Original job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Qnity has an opening position for a Customer Service Representative (CSR).

The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.

Core Responsibilities:

Manage customer orders through Customer Service work processes and systems.
Handle all types of customer orders, including indent orders and services invoicing requests.
Supports customers with coordination of returns when required, following Qnity’s Return Policies.

Maintain a thorough knowledge of the businesses’ products, businesses, applications, and service offerings.
Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.
Weekly participation in meetings with the Supply Chain team to analyze possible material delays.
Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings.
Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution.
Support commercial strategies with Qnity customers across multiple businesses.
Provide backup coverage as necessary.
Responsible for establishing and maintaining relationships with the customers.
Respond to sales team inquiries as: prices, stock, latest sales, etc.

Requirements:

Bachelor’s degree or equivalent is preferred.
Develop proficiency as a Customer Service Representative.

Proven ability to build and maintain strong customer relationships.
Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers.
Ability to identify areas for improvement and escalate for change management implementation.
Excellent interpersonal and written communication skills.
Strong office skills. Salesforce.com experience is a plus.
Knowledge of the Order to Cash (OTC) transactions in SAP.
Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI).
Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management.
Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
Logistics, operations, or manufacturing experience preferred.

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information .

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

This posting is for an existing vacancy.

We use Artificial Intelligence (AI) to enhance our recruitment process.

The Pay range for this role is $51,800.00 - $81,400.00 Annual

How Base Pay is Determined: Qnity has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual’s pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.

Apply on careers.qnityelectronics.com About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary interface between customers and the business to manage the order-to-cash process. They collaborate with internal teams like supply chain and manufacturing to ensure customer needs are met while maintaining quality and compliance standards.

Requirements

A bachelor's degree or equivalent is preferred for this role. Candidates should possess strong interpersonal skills, proficiency in SAP and Microsoft Excel, and experience in logistics, operations, or manufacturing.

Skills

Customer Service
Order-to-cash
SAP
Microsoft Excel
Salesforce.com
Supply Chain Management
Logistics
Project Management
Change Management
Communication Skills
Relationship Building
Data Analysis
Problem Solving
Order Fulfillment
Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Order-to-cash
SAP
Salesforce
Microsoft Excel
Power BI
Supply Chain
Logistics
Manufacturing
Sarbanes-Oxley
Order Fulfillment
Market Intelligence
Change Management
Project Management
Advanced Electronics
Invoicing
Credit Memos
Debit Memos
Operations

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Customer service jobs in Canada

Post Office Clerk, Hourly Part Time Flexible Shifts

Post Office Clerk, Hourly Part Time Evening Greenlight Requisition

Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer Service Representative - Dryden