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Added 6 mins ago
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Qode Media

Social Media Account Manager

Toronto, ON, M2N 0G3, Canada

Job type: Full-time
Apply by: Dec 21, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Qode Media is a Toronto-based full-service Digital Marketing Agency. We're seeking a self-motivated Social Media Account Manager to join our dynamic team. Why work for us? We are a growth-focused agency that constantly challenges the status quo. We’re looking for team members to be a part of this growth. We're looking for employees who are happy, take pride in their work, and genuinely enjoy what they do.

Our ideal candidate will contribute to brainstorming, creative direction, and campaign execution for client accounts, as well as lead paid social campaigns. This individual will manage sales and relationships with an assigned client list.

A Social Media Account Manager maintains the company’s existing relationships with its social media client list, ensuring that clients continue to use the company for their business needs. Team members in this role are also responsible for curating social media content, including GIFs, videos, photography, and copy.

Please note that this is an in-person role.

DUTIES AND RESPONSIBILITIES

Assist in performing all tasks necessary to achieve the organization’s mission
Create videos for YouTube, Instagram, Facebook, TikTok
Report to Managing Director(s) and management on client-related issues & escalations
Perform daily tasks for social media audits, community management, content strategy, regular scheduling, account building, regular blog posts, sales calls, content creation, and curation
Operate as the lead point of contact for any and all matters specific to the assigned client list
Creation and maintenance of paid social campaigns, with a focus on increasing ROI for clients to help them meet their goals
Collaborate with Account Management and other teams to set a strategic direction
Define the most important social media KPIs
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with assigned accounts
Communicate clearly the progress of tasks and client performance with fellow team members and management
Assist with high-severity requests or issue escalations as needed
Create, curate, or request content for client and internal purposes: GIFS, videos, photography, copy
Schedule content for Qode Media clients
Create content calendars for clients
Create QodeScore Audit for prospective clients
Perform daily tasks for Qode Media, including client meetings and sales calls.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Passion for social media and an unquenchable thirst to understand all platforms: Instagram, Facebook, X, LinkedIn, TikTok, Pinterest
Good knowledge of Canva, CapCut, Adobe Creative Suite, including Photoshop and InDesign
Proven work experience as a Social Media Manager for brands or personal brands
Hands-on experience in content management
Willingness to learn new technologies and tools
Analytical and multitasking skills
Strong organizational skills
Strong written and oral communication skills for email, phone, chat, and in-person meetings
Able to demonstrate to clients how proposed social media solutions will show the expected return on investment with the company
Actively listens to clients and continually identifies opportunities to grow clients' businesses.
Deliverables consistently demonstrate thought leadership and innovation
Paid Media experience is an asset
A basic understanding of Paid Media is an asset
Agency experience is an asset
A post-secondary degree is required in a relevant industry (i.e., communications, design, arts, business, etc.)

EDUCATION AND EXPERIENCE

Education:

Completion of a bachelor’s degree at an accredited college or university, or equivalent work experience
Degree field: Media Information & Technology, Graphic Design, Social Media Marketing, English, Arts

Experience:

Experience operating scheduling systems (like Hootsuite, Meta Business Suite, Asana) for a brand
Experience developing and executing social media strategies for brands
Experience managing multiple platforms for a brand (e.g, Instagram, Facebook, YouTube & X)

PERKS

Full-time, salaried position
In-office
Benefits available
Paid Holidays & Personal Days
Quarterly Bonus Program
Company events
Quarterly Lunch and Learns

This is a full-time position, with a salary commensurate with the candidate's experience, qualifications, and expertise. Qode Media offers benefits, competitive salaries and a vibrant work environment. Our mantra is employees first! We are seeking long-term, committed individuals to join our team.

If you’re interested and this applies to you, please send your resume and a copy of your cover letter. Please also complete the following assessment:

https://deepeq.org/

Agency calls or walk-ins are not accepted. Only selected candidates will be contacted.

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More about this job

Responsibilities

The Social Media Account Manager will lead paid social campaigns, manage client relationships, and curate high-quality content including videos, photography, and copy. They are responsible for defining social media KPIs, executing content strategies, and ensuring client goals are met through strategic direction.

Requirements

Candidates must have a post-secondary degree in a relevant field and proven experience managing social media for brands. Proficiency in content creation tools like Adobe Creative Suite, Canva, and CapCut is required, along with strong organizational and communication skills.

Skills

Social media management
Content creation
Paid social campaigns
Account management
Copywriting
Video editing
Photography
Canva
CapCut
Adobe Creative Suite
Photoshop
InDesign
Strategic planning
Data analysis
Communication

Benefits

Health benefits
Paid holidays
Personal days
Quarterly bonus program
Company events
Quarterly lunch and learns

Visa sponsorship

Not detected in the job text

Keywords

Social Media Marketing
Digital Marketing
Account Management
Paid Media
Content Strategy
Community Management
ROI
KPIs
Hootsuite
Meta Business Suite
Asana
Instagram
Facebook
TikTok
LinkedIn
Pinterest
X
YouTube
GIFs
Photography
Copywriting
Adobe Photoshop
Adobe InDesign
Canva
CapCut
Client Relations
Sales
Strategy
Content Calendar
Audit

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