Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 21, 2026

Hiring at a glance

View jobs

Open jobs: 1,776
Employers: 487

Advertised starting pay

Average starting payCAD / hour: $18.39Across 225 listings
Average starting payCAD / year: $45,772Across 46 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%127 listings
On-site: 91%1,616 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (228), Farm Boy Inc. (186), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 13 days ago
Customer Service Representative - Part TIme
Circle K
Halifax, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 12 days ago
Customer Service Representative
Circle K
Rothesay, NB
As a Customer Service Representative, you will enjoy:
Added 9 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
Added 10 days ago
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
Full-time
Added 3 months ago
Agent de Liaison | Customer Service Representative
Tesla
Kirkland, Quebec
Full-time
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This p
Added 3 months ago
Customer Service Agent 2-PT-Bilingual-Windsor
Serco
Windsor, Ontario
Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 2 months ago
Insurance Customer Service Representative- Office Assistant
Angie DeGroot Desjardins Insurance & Financial Services Agency
Kitchener, ON
$40,000 to $50,000 CAD / year
Full-time
Our team is looking for a Customer Service Representative to help perform
Added 1 month ago
Customer Service Representative
Circle K
Saint-Louis de Kent, NB
As a Customer Service Representative, you will enjoy:
Added 13 days ago
Customer Service Representative
U-Haul
Newmarket, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Added 9 days ago
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
$17.6 CAD / hour
Part-time
Added 9 days ago
Contact Centre Representative (Mutual Funds, Remote)
CIBC
Toronto, ON
Full-time
Added 9 days ago
Customer Service Representative
COSCO SHIPPING CANADA
Mississauga, ON
Full-time
…America Operation Center, in Toronto, and we are seeking dynamic Customer Service Representatives, VIP. In this role, you will champion our top corporate accounts, manage high-priority…
Added 9 days ago
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
$17.6 CAD / hour
Part-time
Added 9 days ago
Customer Service Representative
Qode
Remote, Canada
Full-time · Remote
We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our dynamic, global, remote-first team. The ideal candidate possesses a genuine passion for…
Added 11 days ago
Bilingual Customer Service Representative
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 17 days ago
Customer Service Representative
Canadian Fiber Optics Corp
Grande Prairie, AB
Part-time
We are seeking a reliable, and customer-focused Custom
Added 12 days ago
Customer Service Representative (Motivator) - Winnipeg Grant Park Shopping Centre
GoodLife Fitness
Winnipeg, MB
Part-time
Who is a Customer Service Representative (Motivator)?
Added 10 days ago
Customer Service Representative I
SaskEnergy
Regina, SK · White City, SK
Part-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Customer Service Representative I responds to customer inquiries and requests, provides customer account…
Added 10 days ago
Customer Service Representative I
SaskEnergy
Weyburn, SK
Part-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Customer Service Representative I responds to customer inquiries and requests, provides customer account…
Added 16 days ago
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
…sold by them and taking care of them with one of the highest customer service scores in…
Added 3 months ago
Customer Service Agent (PT)
Jazz Aviation LP
Sudbury, Ontario
Part-time
As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers,…
Added 3 months ago
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
Added 3 months ago
Customer Service Representative
Billyard Insurance Group Inc.
Etobicoke, Ontario
Full-time
Job Posting – Customer Service Representative
Added 1 month ago
Customer Service Agent
CityofOttawa
Ottawa, ON
Added 24 days ago
Customer Service Representative
Farm Boy Inc.
Barrie, ON
From $17.6 CAD / hour
Part-time

Qode

Customer Service Representative

Remote, Canada

Pay: This is a full-time, remote position offering a competitive hourly pay range of $24-$35.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 12, 2026

Apply About employer

Applications open in a new tab.

Original job description

Customer Service Representative

Location: Remote, United States

Workplace Type: Remote

About the Role

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our dynamic, global, remote-first team. The ideal candidate possesses a genuine passion for assisting people, communicates with exceptional clarity, and can adeptly handle customer inquiries and concerns with unwavering professionalism and patience. This role is crucial in ensuring our customers receive outstanding support and have positive interactions with our company, contributing directly to customer satisfaction and loyalty. You will be an integral part of a collaborative team, working remotely to provide essential support across various communication channels. This position offers a fantastic opportunity to contribute to a growing company while enjoying the flexibility and autonomy of a remote work environment. You will be empowered to make a real difference in the customer experience, acting as the primary point of contact for a diverse range of client needs and inquiries. Your dedication to service excellence will be instrumental in fostering strong customer relationships and upholding our company's reputation for outstanding support.

Key Responsibilities

Provide comprehensive assistance to customers via phone, email, chat, and other designated communication channels.
Address and respond to customer questions, concerns, and requests promptly and efficiently.
Deliver accurate and detailed information regarding products, services, order status, and company policies.
Skillfully resolve customer issues and complaints, ensuring a satisfactory outcome.
Process customer orders, returns, exchanges, payments, and account updates accurately and in a timely manner.
Meticulously document all customer interactions and maintain up-to-date and accurate records in our CRM system.
Conduct follow-ups with customers to confirm that their concerns have been fully addressed and resolved.
Collaborate effectively with other departments to ensure all customer needs are met comprehensively.
Maintain a consistently positive, empathetic, and professional demeanor in all customer interactions.
Contribute to the continuous improvement of customer service processes and standards.
Proactively identify opportunities to enhance the customer experience and provide feedback to management.
Stay informed about product updates, service changes, and company initiatives to provide the most current information to customers.

Required Skills & Qualifications

Previous customer service experience is highly valued, though not strictly required for motivated candidates.
Exceptional verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
Strong problem-solving abilities and excellent interpersonal skills, enabling effective customer engagement.
Demonstrated ability to remain calm, composed, and professional, even in challenging or high-pressure situations.
Proficiency in using computers, email, and standard office software applications.
Keen attention to detail and robust organizational skills to manage multiple tasks and information streams.
Proven ability to work effectively both independently and collaboratively as part of a remote team.
High degree of reliability, punctuality, and a strong commitment to delivering exceptional customer service.
Adaptability and willingness to learn new systems and processes quickly.
Comfort working in a remote environment and managing your own schedule effectively.
A dedicated home office setup with reliable high-speed internet access.
High school diploma or equivalent; some college coursework or a degree is a plus.

Additional Information

This is a full-time, remote position offering a competitive hourly pay range of $24-$35. As a global remote-first organization, we are committed to providing a supportive and flexible work environment. We offer premium health insurance, a 401(k) retirement plan with company match, and generous paid time off (PTO) and sick leave. You will benefit from extensive training and development opportunities, with clear pathways for professional growth and career advancement within the company. We provide company-provided technology setup and equipment, along with home office support to ensure you have everything you need to succeed. Join our collaborative team culture and enjoy a role where your contributions are valued and your career can flourish. We believe in fostering a diverse and inclusive workplace where all employees feel respected and empowered. This role is ideal for individuals who are self-motivated, possess a strong work ethic, and are passionate about making a positive impact on customer satisfaction. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply About employer

More about this job

Responsibilities

Provide comprehensive support to customers via phone, email, and chat while maintaining accurate records in the CRM system. Resolve customer inquiries, process orders, and collaborate with other departments to ensure high levels of customer satisfaction.

Requirements

Candidates should possess exceptional communication skills and the ability to remain professional in high-pressure situations. A high school diploma or equivalent is required, along with a dedicated home office setup and reliable internet access.

Skills

Customer service
Communication
Problem-solving
Interpersonal skills
CRM software
Attention to detail
Organizational skills
Time management
Adaptability
Computer proficiency

Benefits

Health insurance
401(k) retirement plan
Paid time off
Sick leave
Training and development
Company-provided technology setup

Remote locations

United States
Canada

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Remote Work
CRM
Communication
Problem Solving
Order Processing
Data Entry
Customer Support
Client Relations
Professionalism
Technical Support
Time Management
Collaboration
Documentation
Customer Satisfaction

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