Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 6 mins ago
R
PLM OCM Lead
RTX
Longueuil, QC
- Full-time
Build the OCM strategy and plan necessary to support the coming PLM transition and transformation to 3DX in synchronization with the Operations PLM-MES transformation activities
Added 6 mins ago
Laboratory Analyst
Bureau Veritas
Fort McMurray, AB
Our laboratory is located on a client site north of Fort McMurray. As a Laboratory Analyst, you will support daily operations by ensuring high-quality analytical results with quick and…
Added 6 mins ago
FS
Senior Risk Analyst
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
…for leading change in departmental processes and systems in support of overall regulatory risk management and Risk Assessment and Monitoring…
Added 7 mins ago
C
Business Data Analyst (BFSI)
Capgemini
Mississauga, ON
- Full-time
The Data Business Systems Analyst (Data BSA) will support the design, development, and delivery of data capabilities within the SYF and Zeta Marketing Platform Data Infrastructure through…
Added 7 mins ago
CG
Clinical Applications Analyst - (24479)
Collingwood General and Marine Hospital
Barrie, ON
- Temporary
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 7 mins ago
NI
Business Analyst ----with RPA & Power Platform
Nityo Infotech
Toronto, ON
- Contract
…translate business needs into scalable technology solutions, support automation applications, and manage requirements throughout the full technology delivery…
Added 7 mins ago
G
INVESTIGATIVE ANALYST
GreenShield
Windsor, ON
- $59,688 to $91,109 CAD / year
- Contract
Support the delivery and evolution of the Claim Watch program, including identification and leading of complex and high‑risk investigations.
Added 7 mins ago
FI
Payroll Manager/ Lead - SAP/ECP
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $50 CAD / hour
- Contract
Plans and runs testing for year-end, legislative and tax updates, support packs, and system changes. This includes unit, integration, regression, and parallel testing
Added 7 mins ago
C
Senior Analyst, Strategic Intelligence, Global D&A
Chubb
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…format of intelligence delivery. Within that scope, the Senior Analyst, Strategic Intelligence will be connected to and gain exposure to a diverse range of colleagues and broad…
Added 7 mins ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
AB · Edmonton, AB
- Full-time
The End User Services & Client Support team provides hands-on technical support to Alberta Energy Regulator (AER) staff, making sure they have the devices, tools, and help they need to do…
Added 7 mins ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
Calgary, AB
- Full-time
The End User Services & Client Support team provides hands-on technical support to Alberta Energy Regulator (AER) staff, making sure they have the devices, tools, and help they need to do…
Added 21 mins ago
OS
Senior Information Management Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
The Ontario Securities Commission is seeking a Senior Information Management Analyst to lead the design, implementation, and continuous improvement of enterprise records management and…
Added 21 mins ago
EAM Project Management Analyst
City of Edmonton
AB
As a Project Management Analyst with the Enterprise Asset Management (EAM) team, you will help shape sustainable, modernized asset management practices across the City of Edmonton. In this…
Added 21 mins ago
Sr. Data Engineer, WW Pricing Data and Insights
Amazon
Vancouver, BC
- Build and deliver high quality data architecture and pipelines to support business analyst, data scientists, and customer reporting needs.
Added 21 mins ago
M
Senior Data Analyst
Michelin
Magog, QC
- Full-time
As a Senior Data Analyst (Steering Beyond Road), you will support business decision-making and performance improvement through data analysis, reporting, and the development of business…
Added 21 mins ago
CG
Production Coordinator
Canada Goose
Toronto, ON
- Full-time
…community that believes in living bravely and coming together to support game-changing…
Added 21 mins ago
G
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft
Montreal, QC
- Full-time
Mentor a Junior Data Analyst and support their professional growth through coaching, analysis reviews, and knowledge sharing
Added 36 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
…Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value. You will also partner with Talent & Culture to support…
Added 36 mins ago
BC
Brand Marketing Analyst | Betty CA
Betty CA
Toronto, ON
- $90,000 to $120,000 CAD / year
Reporting into the VP, Brand Marketing at Betty, the Brand Marketing Analyst will build the framework for measuring ROI on brand spend and serve as the analytical backbone of the brand…
Added 36 mins ago
B
Senior Analyst, Vendor Governance
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Analyst is part of the North American Retail Payments (NARP) Team, supporting governance activities for an assigned vendor. The Senior Analyst will work with, and support the…
Added 36 mins ago
AG
Real Estate Valuation Analyst (Toronto)
Altus Group
Toronto, ON
- Full-time
AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring…
Added 36 mins ago
AG
Real Estate Valuation Consultant (Toronto)
Altus Group
Toronto, ON
- Full-time
Engage in client and third-party coordination to support execution of the VMS process. Primary communication is focused on ensuring that accurate and timely information is shared with…
Added 36 mins ago
M
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Business Analyst will work under the guidance of the Product Owner and collaborate closely with engineering, product, and business teams to deliver scalable, customer-centric payment…
Added 36 mins ago
J(
GIS Systems Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
Johnson Service Group (JSG) is currently looking for a GIS Systems Analyst to support our client’s Corporate IT GIS team across a variety of application-focused IT initiatives supporting…

QSP Geographics Inc.

IT Support Analyst - Fulltime Position (On-Site)

Vaughan, ON, Canada

$55,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3–5 years of experience in a technical support or helpdesk role.
Posting language: English
Posted: Nov 4, 2026

Original job description

QSP Geographics Inc. (QSP) is a fast-growing geospatial technology company that provides a range of industry-leading solutions in disciplines that include GIS services, CAD drafting, survey, engineering, and asset management services. We presently have over 125 employees with offices in Toronto and Ottawa.

IT SUPPORT ANALYST

About The Job

Deliver responsive first-level technical support for end users by troubleshooting hardware, software, and connectivity issues, managing service requests, and ensuring timely resolution or escalation. This role involves hands-on support, including device setup, user onboarding, and peripheral maintenance, with a focus on excellent customer service, documentation, and on-site IT assistance.

Responsibilities

Provide first-level technical support to end users via phone, email, and in-person for hardware, software, and connectivity issues.
Diagnose and resolve end-user issues related to password resets, application support, desktop/laptop hardware, printing, and network connectivity.
Escalate complex or unresolved issues to Tier 2 support staff or other appropriate IT teams.
Perform on-site installation, maintenance, and repair of desktop computers, printers, and peripherals.
Participate in IT-related onboarding and offboarding activities (e.g., user account setup, device configuration, and access changes).
Provide user support for mapping software, including platforms such as ArcGIS, QGIS and other geospatial tools as required.
Conduct end-user training and create user-friendly documentation or FAQs to reduce recurring support requests.
Log and maintain accurate records of incidents, requests, and resolutions in the IT service management system.
Prioritize service requests based on severity and business impact.
Monitor support trends to proactively identify and address recurring problems.
Maintain IT documentation including support processes, system configurations, and procedures.
Provide support in the deployment and configuration of standard desktop software and updates.
Assist network or system administrators with basic troubleshooting tasks, equipment moves, and installations as needed.
Coordinate with external vendors for hardware repairs covered under maintenance agreements.
Always uphold a high level of professionalism, courtesy, and responsiveness when engaging with users.

Required Qualifications And Experience

Diploma or certification in Information Technology, Computer Science, or related field.
3–5 years of experience in a technical support or helpdesk role.
Solid understanding of Microsoft Windows OS, Office 365 applications, and basic networking principles.
Experience with IT ticketing systems and remote desktop tools.
Possess a basic understanding of networking concepts, including IP addressing, DNS, DHCP, and LAN/WAN troubleshooting.
Strong analytical and problem-solving skills.
Excellent communication and customer service abilities.
Ability to prioritize tasks and work effectively under pressure.
Experience with mapping software, including platforms such as ArcGIS, QGIS and other geospatial tools is a strong asset.
A+ or other relevant certifications (e.g., ITIL Foundation, Microsoft Certified) are an asset.
Certifications such as Cisco Certified Network Associate (CCNA) or equivalent foundational networking credentials are considered an asset.

SUCCESS FACTORS

Provides excellent customer service with a professional, helpful attitude.
Demonstrates strong troubleshooting skills across hardware, software, and networks.
Communicates clearly with both technical and non-technical users.
Manages time effectively and prioritizes tasks based on urgency and impact.
Adapts quickly to changing needs, technologies, and support environments.
Proactively solves problems and looks for opportunities to reduce recurring issues.
Supports and learns specialized tools such as mapping.
Collaborates well with IT team members and other departments.
Shows initiative in learning and continuous improvement.

We Promote a Culture That Is Diverse, Inclusive, Innovative, And Performance Driven In An Environment That Is Fun And Exciting. Individuals Who Choose To Be a Part Of Our Organization Are Offered

Potential to lead innovative projects and initiatives
Career path exploration and development opportunities
Opportunities to get involved with teams and charitable events that support the community
Comprehensive total reward package

Top Benefits

As a team member at QSP you will enjoy:

Competitive Rates
Comprehensive benefits package.
Career development, cross functional training, and advancement opportunities.

QSP Geographics Inc. is an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, QSP Geographics Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

We thank all applicants for their interest; however, only candidates considered for interviews will be contacted.

Apply About employer

More about this job

Responsibilities

Provide first-level support for hardware, software, account, and connectivity issues, resolving requests or escalating complex problems. Set up and maintain devices, support user onboarding and geospatial software, document incidents, and help improve support processes.

Requirements

A diploma or certification in IT, computer science, or a related field and 3–5 years of technical support or helpdesk experience are required. Candidates should have knowledge of Windows, Office 365, basic networking, ticketing systems, and remote desktop tools, along with strong troubleshooting and customer service skills; geospatial software and relevant certifications are assets.

Skills

First-Level Technical Support
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity Troubleshooting
Windows
Office 365
IT Ticketing Systems
Remote Desktop Tools
IP Addressing
DNS
DHCP
ArcGIS
QGIS
Customer Service
Incident Documentation
User Onboarding

Benefits

Competitive Rates
Career Development
Cross-Functional Training
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
First-Level Support
Hardware
Software
Microsoft Windows
Office 365
Networking
IP Addressing
DNS
DHCP
LAN/WAN
IT Ticketing Systems
Remote Desktop Tools
ArcGIS
QGIS
Geospatial Tools
Desktop Computers
Printers
Peripheral Maintenance
User Onboarding
User Offboarding
Incident Management
Service Requests
ITIL Foundation
CompTIA A+
Microsoft Certification
CCNA
End-User Training
IT Documentation

Report this job