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Added 11 mins ago
Regional Market Development Manager (Canada)
MONAT Global
Toronto, ON
Full-time
As a Regional Market Development Manager, you will serve as a strategic business partner to our independent Market Partners, helping them grow sustainable businesses through leadership…
Added 11 mins ago
Program Manager – Chatham-Kent/Sarnia-Lambton/Windsor-Essex
JA South Western Ontario
ON · Chatham-Kent, ON
Full-time
JA South Western Ontario is seeking an organized, collaborative Program Manager with the skills to coordinate quality JA learning experiences, engaging students, educators, and community…
Added 11 mins ago
Store Manager
MacDonald Search Group
Sarnia, ON
Full-time
This is a hands-on retail leadership opportunity for a commercially minded manager who enjoys developing people, driving sales and creating an exceptional in-store customer experience. The…
Added 11 mins ago
Manager, Customer Insights
Allshores
Halifax, NS
Full-time
Allshores is seeking an accomplished and forward-thinking Manager, Customer Insights to shape the future of our Voice of the Customer program and turn feedback into meaningful business…
Added 11 mins ago
Income Tax Support Specialist
The Salvation Army in Canada
Calgary, AB
Part-time
Prepare regular updates and communication program challenges, risks, or concerns to the Community Program Manager monthly reports for the Community Program Manager and support reporting…
Added 28 mins ago
Coordinator, Commissary & Catering
Canadian North
Ottawa, ON
Full-time
Assisting the Manager, Catering & Inflight with ordering and distribution;
Added 28 mins ago
Branch Operations Supervisor
Farm Business Consultants
Grande Prairie, AB
Other
…achievement of business objectives. Reporting to the Regional Manager, you will provide leadership, coaching, and operational direction to both Tax Advisors and Member Care Coordinators…
Added 28 mins ago
Senior Product Manager, Teammate Growth
Jobber
Remote, Canada
Full-time · Remote
We're looking for a Senior Product Manager, Teammate Growth to be part of our AI Workflows product organization.
Added 42 mins ago
Meat & Seafood - Cutter Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 1 hour ago
(CAN) Enquêteur de la prévention des pertes
Walmart Canada
Montreal, QC
Full-time
Position Summary...To conduct internal (associate) and external (customer) investigations related to financial & Physical loss and support the greater Loss Prevention team and its strategy.
Added 1 hour ago
Customer Project Manager
Macnica Americas
Ottawa, ON
$82,400 to $103,000 CAD / year
Full-time
During the initial onboarding period, the Project Manager will work closely with internal teams on strategic initiatives and product development projects to gain an in-depth understanding…
Added 1 hour ago
Financial Analyst, Finance
Vancouver Coastal Health
Vancouver, BC
$38.9 to $55.92 CAD / hour
Full-time
Reporting to the Finance Director/Manager, the Financial Analyst supports Corporate Finance functions through enterprise-wide financial reporting, forecasting, planning, governance, and…
Added 1 hour ago
Customer Project Manager
Pivot + Edge
Remote, Canada
$82,400 to $103,000 CAD / year
Full-time · Remote
During the initial onboarding period, the Project Manager will work closely with internal teams on strategic initiatives and product development projects to gain an in-depth understanding…
Added 1 hour ago
Operations Supervisor
Dalhousie University
Halifax, NS
Full-time
…teaching, learning and research activities. Reporting to the Manager, Printing Services, the Operations Supervisor oversees daily printing operations, print project coordination, and…
Added 1 hour ago
Cake Decorator
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Drayton Valley, AB
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 1 hour ago
Growth Marketing Manager (B2B SaaS)
Veem
Remote, Canada
Full-time · Remote
Reports to: Growth Manager, with direct exposure to the Senior Marketing Manager
Added 1 hour ago
Principal Product Manager, AI Platform
Electronic Arts
Vancouver, BC
…and pain points into usable, well-adopted paved roads from onboarding through production, including documentation and customer-language framing, and driving adoption across EA studios and…
Added 2 hours ago
Human Resources Generalist
Culligan Quench Canada
Woodbridge, ON
$65,000 to $75,000 CAD / year
Full-time
Reporting to the Human Resources Manager, the Human Resources Generalist supports the day-to-day human resources operations across all Canadian locations. This role is responsible for a…
Added 2 hours ago
Delivery Account Operations Associate - Site Lead
Xerox
Valcourt, QC
The Print Operations – Site Lead reporting to the Services Delivery Manager, serves as the primary on site representative at a designated customer location, ensuring seamless daily service…
Added 2 hours ago
Income Tax Support Specialist
The Salvation Army Canada and Bermuda Territory
Calgary, AB
Part-time
Prepare regular updates and communication program challenges, risks, or concerns to the Community Program Manager monthly reports for the Community Program Manager and support reporting…
Added 2 hours ago
Manager, Sales Support, Temporary
Aviso Wealth
Remote, Canada
$93,000 to $113,000 CAD / year
Temporary · Remote
We’re looking to fill an opening for a Manager, Sales Support to join our AM Wealth Distribution team for 12 months.
Added 2 hours ago
Office Manager - Scarborough
By The Lake Dental
Toronto, ON
Full-time
Our Office Manager is the leader of the Scarborough office. They set the tone for the team, develop and mentor people, bring structure and accountability to the day-to-day operation, and…
Added 2 hours ago
Operations Supervisor
Canpar Express
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Added 2 hours ago
Sales Coach/Sales Enablement Manager
TP
Toronto, ON
Full-time
…for all new hires. This ensures a consistent, high-quality onboarding experience, equipping new team members with the essential techniques and confidence to succeed from day…
Added 2 hours ago
Manager of surgical access and administrative services
Lacroix Médecine Privée
Quebec, QC
Full-time
…we are seeking a Surgical Access and Administrative Services Manager. This key role directly contributes to the performance of our operating rooms by ensuring a smooth patient…

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across upper mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, tools, hiring, onboarding, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and analytics, and collaborating across teams.

Skills

Sales Development
Team Leadership
Coaching
B2B Sales
Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Management
Account-Based Selling
Performance Analytics
Hiring and Onboarding
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

SDR Management
B2B Sales
SaaS
B2B Software
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Conversion Rates
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Account Research
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Automation
Parallel Dialer

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