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Added 3 mins ago
Senior Project Manager
Government of New Brunswick
NB · NB, Canada
Full-time
Experience with Salesforce Health Cloud and other cloud technologies and digital platforms.
Added 17 mins ago
Commercial Development Account Executive 1
Softchoice
Montreal, QC
Full-time
Leverage Salesforce and Softchoice sales methodology to effectively manage accounts, opportunities, and pipelines with consistent and accurate forecasting
Added 17 mins ago
Technical Business Analyst Salesforce Functional Consultant
Avocette Technologies Inc.
Vancouver, BC
Full-time
Avocette is looking for a Technical Business Analyst / Salesforce Functional Consultant to lead discovery, define requirements and shape Salesforce solutions for clients. You will connect…
Added 17 mins ago
Salesforce Developer
Avocette Technologies Inc.
Vancouver, BC
Full-time
Avocette is looking for a Salesforce Developer to design, build and support Salesforce solutions that meet client business needs. You will work with business analysts, functional…
Added 18 mins ago
Senior Business Analyst
Government of New Brunswick
NB · NB, Canada
Full-time
· Certification as Salesforce Administrator, Sales and/or Service Cloud Consultant and thorough understanding of the Salesforce platform, its architecture and modules (such as Sales Cloud,…
Added 45 mins ago
Email Program Manager
CPA Ontario
Toronto, ON
Full-time
…engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve…
Added 45 mins ago
Account Executive Sales Representative
Canadian Linen / Quebec Linge
Victoria, BC
Full-time
Experience with Customer Relationship Management Systems - Salesforce preferred
Added 1 hour ago
Sales Executive - IT Solutions
Xerox
Saskatoon, SK
Maintain accurate opportunity tracking and forecasting within Salesforce.
Added 1 hour ago
Sales Executive - IT Solutions
Xerox
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Maintain accurate opportunity tracking and forecasting within Salesforce.
Added 1 hour ago
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Tekgence Inc
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Contract
What is the opportunity? Capital Markets (Canada) is looking for a Terraform Developer to join its Aperture Data Insights team in the Quantitative & Technology Services (QTS) Data| Cloud &…
Added 1 hour ago
Account Representative II (Events - Canada)
SME
Markham, ON
Full-time
Maintain a complete electronic record of sales activity in company CRM system and Salesforce.
Added 1 hour ago
Finance Lead
Generis
Toronto, ON
Full-time
Advanced proficiency in Excel, QuickBooks, Salesforce, Google Drive, and FP&A tools
Added 1 hour ago
Inside Sales Representative
Xerox
Saint John, NB
Maintain pipeline activity, forecasting, and CRM updates using Salesforce and Microsoft tools
Added 1 hour ago
Client Executive - IT Solutions
Xerox
Vancouver, BC · Calgary, AB
Maintain accurate opportunity tracking and forecasting within Salesforce.
Added 1 hour ago
Sales Manager - BS&C
Aggreko
Toronto, ON
Full-time
Added 1 hour ago
CRM & IC Manager
SUN PHARMA
Mississauga, ON
Full-time
…potential marketplace opportunities based on CRM analysis and salesforce structure and program developments. The candidate will work collaboratively with Brand Management and GRx business…
Added 1 hour ago
salesforce cloud developer
TEEMA
Canada
Full-time
5+ years of hands-on Salesforce B2C Commerce Cloud development
Added 1 hour ago
Sales Development (SDR) Manager
Quadient
Markham, ON
$90,000 to $130,000 CAD / year
Full-time
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Added 1 hour ago
CPQ Project manager
HCLTech
Brampton, ON
$120,000 to $140,000 CAD / year
Full-time
Experience in Salesforce KTLO, CPQ and TPIA in Maestro is preferred.
Added 1 hour ago
Account Executive (Sales Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
Experience with Customer Relationship Management Systems - Salesforce preferred
Added 1 hour ago
Marketing Manager - Contract
WSA Americas
Burlington, ON
Full-time
…technology platforms and tools. Experience with platforms such as Salesforce, HubSpot, Ahrefs, Semrush, Hootsuite, Mailchimp, ClickDimensions, Hotjar or other heat-mapping tools, and…
Added 2 hours ago
Business Analyst
Minto
Ottawa, ON
Full-time
…needs into practical technology solutions, primarily within Salesforce and other business systems. Through effective collaboration, analysis, and change management, the role helps enable…
Added 2 hours ago
Pharmaceutical Wholesaler Sales Manager
M&P Drug Mart Inc Pharmaceutical Whole sale
Toronto, ON
Full-time
Track sales and forecasts in a CRM (Salesforce or similar)
Added 2 hours ago
Sales Development (SDR) Manager
Quadient
Markham, ON
$90,000 to $130,000 CAD / year
Full-time
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Added 2 hours ago
Inside Sales Specialist - Slurry Handling Products
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
Experience with Salesforce, SAP, or other CRM and ERP systems (nice to have).

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across upper mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, tools, hiring, onboarding, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and analytics, and collaborating across teams.

Skills

Sales Development
Team Leadership
Coaching
B2B Sales
Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Management
Account-Based Selling
Performance Analytics
Hiring and Onboarding
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

SDR Management
B2B Sales
SaaS
B2B Software
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Conversion Rates
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Account Research
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Automation
Parallel Dialer

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