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Added 14 mins ago
CC
Director, Corp. Partnerships, Western Regions
Canadian Cancer Society
Calgary, AB
- Full-time
Lead and Grow Corporate Partnerships in Western Regions
Added 2 hours ago
Q
Manager, Technical Support – Projects & Services (Global)
Qualitrol
Toronto, ON
- Full-time
Lead a distributed network of factory-based and regional technical support personnel
Added 4 hours ago
W
Technical Sales Representative - Power Generation
Wajax
Moncton, NB
- Full-time
Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers
Added 4 hours ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
As the Senior Director within the Salesforce Controllership group, you will be the strategic owner of our Finance system architecture, data flow, and enhancement roadmap. It is a critical…
Added 7 hours ago
R
Manager, Technical Support – Projects & Services (Global)
Ralliant
Mississauga, ON
- Full-time
Lead a distributed network of factory-based and regional technical support personnel
Added 10 hours ago
T
Senior Salesforce Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
The successful candidate will lead end-to-end campaign delivery across Salesforce Marketing Cloud and related Salesforce capabilities, including Loyalty Management, Data Cloud / Data 360,…
Added 11 hours ago
AC
Inside Sales Account Manager, Eastern Canada
Axis Communications
Montreal, QC · Canada - Montreal
- Full-time
Our continued growth and success lead us to have an open position for an Inside Sales Account Manager, Eastern Canada!
Added 11 hours ago
BC
BCG Platinion | Senior AI Tech Consultant, Enterprise Solutions
Boston Consulting Group
Toronto, ON
- $160,000 CAD / year
- Full-time
Technical experts. They are critical thinkers and have extensive IT and digital expertise that drives novel solutions rooted in complexity.
Added 12 hours ago
M
Delivery Lead, Media Operations
Monks
Toronto, ON
- Full-time
…fashion. As a strategic partner, this role will help advise and lead clients and peers on industry trends and ways to harness different technology solutions to drive long-term value.…
Added 15 hours ago
M
Manager Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centric solutions that support business objectives. You will translate technical and…
Added 18 hours ago
K
Enterprise Account Executive
Kindsight
Canada
- Full-time
Lead structured discovery and engage executive sponsors, economic buyers, and cross-functional stakeholders through consultative, problem-first conversations.
Added 18 hours ago
EA
Sales Operations Analyst
EarthDaily Analytics
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Lead or support data cleanup projects such as deduplication, record merging, and standardizing naming conventions
Added 19 hours ago
TE
Account Manager - Vancouver
TK Elevator
Burnaby, BC
- Full-time
Business-to-business sales experience; experience with Salesforce or another CRM; or the ability to read architectural plans or technical drawings. You do not need prior elevator-industry…
Added 20 hours ago
LA
Team Lead Software Engineer
Longboard Architectural Products
Abbotsford, BC
- $90,000 to $115,000 CAD / year
- Full-time
Longboard is seeking an experienced Team Lead Software Engineer with strong Python expertise to lead a small team of developers supporting our manufacturing and business operations.…
Added 20 hours ago
AI
Salesforce Functional Consultant (Financial Services Cloud)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Salesforce Functional Lead (Financial Services Cloud)
Added 21 hours ago
SP
Senior Technical Architect
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce…
Added 21 hours ago
YO
Bilingual Customer Support Technician
YOVU Office Phone
London, ON
- Full-time
French-language deployments are not an everyday occurrence. Our onboarding team will continue to lead implementations, with you providing bilingual and technical support when needed.
Added 22 hours ago
A
Business Development Rep - Canada
Appficiency
Mississauga, ON
- Full-time
…automation, and AI. We're a proud Oracle NetSuite Alliance Partner; Salesforce Crest Partner; Microsoft Gold Certified Partner, and much more: our evolution has taken us well beyond a…
Added 23 hours ago
E
Senior Manager, Campaign Management
eSentire
Canada
- Full-time
Plan, build, execute, track, and report on campaigns in Salesforce and Pardot, including campaign setup, lead and member tracking, and attribution to pipeline.
Added 23 hours ago
MS
Cloud Video Specialist (Canada)
Motorola Solutions
Toronto, ON · ON
- Full-time
Technical Pre-Sales Collaboration to partner with Sales Engineers, navigate complex RFP responses, and lead technical evaluations with client stakeholders
Added 23 hours ago
MN
Regional Sales Manager - Western Canada
March Networks
Remote, Canada
- Full-time
- Remote
Identify, qualify, and develop new business opportunities through prospecting, lead generation, partner engagement, and industry networking within the security and surveillance ecosystem.
Added 23 hours ago
AE
Field Sales Representative
Arrow Electronics
AB
- Full-time
…Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics…
Added 23 hours ago
Senior Manager, Campaign Marketing
eSentire
Canada
Plan, build, execute, track, and report on campaigns in Salesforce and Pardot, including campaign setup, lead and member tracking, and attribution to pipeline.
Added 1 day ago
TG
Marketing Manager
Triumph Group of Companies
Toronto, ON
- Full-time
Practical CRM experience with campaign tracking, lead routing, and conversion reporting (we use Salesforce; HubSpot or similar is also relevant)
Added 1 day ago
Business Development Manager - Public Sector
Geotab
Canada
…develop strategic business plans, build a healthy pipeline, and lead the process of establishing cooperative contracts for Geotab’s sales channels. You will also work with the Business…

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

$90,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across upper mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

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More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, tools, hiring, onboarding, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and analytics, and collaborating across teams.

Skills

Sales Development
Team Leadership
Coaching
B2B Sales
Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Management
Account-Based Selling
Performance Analytics
Hiring and Onboarding
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

SDR Management
B2B Sales
SaaS
B2B Software
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Conversion Rates
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Account Research
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Automation
Parallel Dialer

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