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Added 7 mins ago
Manager, Escalation Management
Snowflake
Toronto, ON
$136,000 to $186,000 CAD / year
Full-time
Ensure quality work in all aspects of Escalation Management in support tickets, customer-facing Root Cause Analysis (RCA) documents, senior executive readouts as applicable, etc.
Added 20 mins ago
Senior Data Scientist
iPartner Consulting
Canada
Contract
Experience in production-ready software development Knowledge of Tableau, Power BI, Plotly, git/version control systems or similar
Added 20 mins ago
Lead Architect / Principal Engineer
Litmus
Toronto, ON
Full-time
We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection…
Added 22 mins ago
Operations Financial Analyst
The City of Red Deer
Red Deer, AB
…development and leadership, reporting and presentations to senior management, committees and City Council is required to support utility rates, capital investment, and strategic…
Added 22 mins ago
Software Developer III
CanadaHelps
Toronto, ON
Full-time
We are looking for a full-time Software Developer III. The ideal candidate will own complex features and technical workstreams end to end from refinement and design through implementation,…
Added 37 mins ago
MTO Project Manager - Lead Highway Engineer
LEA Consulting
North Bay, ON
Full-time
Act as a Senior Project Manager, Project Lead or Key Individual on projects as required.
Added 37 mins ago
MTO Project Manager - Lead Bridge Engineer
LEA Consulting
North Bay, ON
Full-time
Act as a Senior Project Manager, Project Lead or Key Individual on projects as required.
Added 51 mins ago
Senior AI Developer
AgileGrid Solutions
Canada
Full-time
We're looking for a Senior AI Developer to join our growing team! This is a pivotal role within our innovative technology division, designed to enhance our AI capabilities and drive…
Added 51 mins ago
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
Full-time
FutureSight is a leading venture builder that co-creates world-class software companies with values-driven entrepreneurs from inception to exit. We are a team of founders, operators and…
Added 51 mins ago
Co-Founder & CEO - AI WealthTech
FutureSight
Canada
Full-time
Weli's customers are independent and hybrid RIAs, firms built around senior advisors who own their own client books and lean on a small, shared operations team to execute everything behind…
Added 52 mins ago
Sales Account Manager
Fire safety and protection LLC
Cambridge, ON
Full-time
Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management.
Added 52 mins ago
Mine Water Management Technical Lead
GHD Group Pty Ltd
Toronto, ON
Full-time
…change management program. Involves working with guidance from senior…
Added 52 mins ago
Engineering Designer, Municipal
R.V. Anderson Associates Limited
Fredericton, NB · St. John's, NL · Dartmouth, NS
Full-time
Support the senior engineers and project managers in client meetings, presentations, and public consultations.
Added 52 mins ago
Education Sales Coordinator, Americas
Merrithew International Inc.
Toronto, ON
Contract
Added 52 mins ago
Senior Analyst, AI Enablement & Analytics
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Senior Data Analyst leads analytical framing, experimentation, business analysis, value realization, stakeholder engagement, and solution delivery support for AI-enabled business…
Added 52 mins ago
Cybersecurity - Cyber Threat Readiness - Consultant
EY
Toronto, ON · Montreal, QC
…deliverables, and participate in client discussions with guidance from senior team members. You’ll be expected to take ownership of assigned tasks, raise questions or risks promptly,…
Added 1 hour ago
VP of Engineering
Brodie Rec League
Toronto, ON
Full-time
…enough to the code to review a pull request and ship a fix, and senior enough to set one direction for engineering, product and design. You'll work directly with our CEO and represent…
Added 1 hour ago
Development Lead - Air Canada Mobile Application
Air Canada
Toronto, ON
The Development Lead, is a senior, hands-on engineering leader who owns the Air Canada mobile application end to end: the iOS and Android clients, the backend-for-frontend (BFF) and API…
Added 1 hour ago
Associate Director, AI Products Development Lead
RBC
Toronto, ON
Full-time
Stakeholder Communication: Ability to translate technical capabilities into business language, present roadmaps, and influence technology strategy with senior leadership.
Added 1 hour ago
Senior Software Developer in Test (Development Focused)- EN
RBC
Montreal, QC
Full-time
We are seeking a top-notch, hands on Senior Software Developer who is a passionate, driven team player committed to code quality and testing excellence. The ideal candidate will play a…
Added 1 hour ago
Office Manager / EA (Construction Company)
Hays
Richmond Hill, ON
$65,000 to $78,000 CAD / year
Full-time
4+ years of experience as an Office Manager, Executive Assistant, or Senior Administrator.
Added 1 hour ago
Reliability Technician- EN
IAMGOLD Corporation
Gogama, ON
Full-time
…team, with a start date to be determined, reporting to the Senior Maintenance Supervisor. This role supports preventive and predictive maintenance programs through vibration analysis,…
Added 1 hour ago
Associate Director, AI Products Development Lead
RBC
Halifax, NS
Full-time
Stakeholder Communication: Ability to translate technical capabilities into business language, present roadmaps, and influence technology strategy with senior leadership.
Added 1 hour ago
Senior Software Engineer
Thri5
Toronto, ON
Full-time
As a Senior Software Engineer at Thri5, you'll play a key role in building and scaling our product. You'll own significant technical problems from design through production, working closely…
Added 1 hour ago
Senior Data Analyst I, Product
Mistplay
Montreal, QC
Full-time
Au sein du service des données de Mistplay, l'analyste de données sénior I, Produit jouera un rôle crucial dans l'amélioration de la performance commerciale de Mistplay grâce à une analyse…

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across upper mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, tools, hiring, onboarding, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and analytics, and collaborating across teams.

Skills

Sales Development
Team Leadership
Coaching
B2B Sales
Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Management
Account-Based Selling
Performance Analytics
Hiring and Onboarding
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

SDR Management
B2B Sales
SaaS
B2B Software
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Conversion Rates
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Account Research
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Automation
Parallel Dialer

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