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Added 10 mins ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
…efficiently. Working closely with the Warehouse Operations Manager, this role assists in leading the warehouse team, optimizing operational processes, and maintain high standards of safety,…
Added 10 mins ago
RB
Client Advisor
Royal Bank of Canada
Swan River, MB
- Full-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 10 mins ago
Senior Manager, Product Marketing Strategy, Planning and Delivery, Canadian Banking
Scotiabank
Toronto, ON
Drive sustained and profitable revenue growth through the planning, development and delivery of acquisition and customer engagement marketing programs. As a member of the Marketing Planning…
Added 10 mins ago
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Enterprise AI Solution Manager
Gorgias
Toronto, ON
- $110,514 to $122,147 CAD / year
- Full-time
At Gorgias, we are revolutionizing customer service for ecommerce businesses. Our Customer Success team ensures clients realize measurable value from our platform by driving product…
Added 10 mins ago
AC
Cyber Operations Analyst
Air Canada
Dorval, QC
- Full-time
This position reports to the Manager of the Cyber Security Operations Centre.
Added 10 mins ago
SJ
Store Manager - Peoples Jewellers - Lansdowne Place
Signet Jewelers
Peterborough, ON · Canada - Lansdowne Place - Peterborough, ON
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 24 mins ago
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Banking Relationship Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Our Sales teams are at the heart of ADP’s success. Every day, they earn client trust, solve complex business challenges, and build long‑term partnerships that help organizations thrive.
Added 24 mins ago
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Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
…passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable…
Added 24 mins ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
…efficiently. Working closely with the Warehouse Operations Manager, this role assists in leading the warehouse team, optimizing operational processes, and maintain high standards of safety,…
Added 24 mins ago
CF
Financial Services Assistant-EN
Canadian Forces Morale and Welfare Services
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- $19.85 to $23.41 CAD / hour
- Full-time
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do.…
Added 24 mins ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Translate technical features into strategic business benefits to support the customer’s long-term success with Nakisa solutions.
Added 24 mins ago
BC
Analyst, Revenue Growth Management
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…moments for millions. Our beliefs are the foundation of our success, and we’re looking for people who share our commitment to…
Added 24 mins ago
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Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
…environments, driving operational efficiency and long-term business…
Added 25 mins ago
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Principal Enterprise Architect
RBC
Toronto, ON
- Full-time
Minimum of 3 years of experience in leadership roles either as a direct manager or matrix manager leading technical resources.
Added 25 mins ago
R
Client Advisor
RBC
Swan River, MB
- Full-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 25 mins ago
Enterprise Customer Success Manager
Trolley
Halifax, NS
Reports to: Head of Customer Support & Success
Added 25 mins ago
Enterprise Customer Success Manager
Trolley
Montreal, QC
Reports to: Head of Customer Support & Success
Added 25 mins ago
Assistant Manager / Customer Experience Lead
Laura Canada
Kelowna, BC
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork,…
Added 25 mins ago
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Home Expert (Part-Time) - $22.00 - $24.00/hour
Article
Toronto, ON
- $22 to $24 CAD / hour
- Part-time
This is where you come in. As a Home Expert (Part-time), you will play a pivotal role in shaping the success of our brand-new location. You will be the real-life face of Article, bringing…
Added 25 mins ago
O
Data Analyst
OPTrust
Toronto, ON
- Full-time
When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust – in Toronto, London and Sydney – makes a…
Added 25 mins ago
T
Manager, Community Engagement
TD
London, ON · Ottawa, ON
- Full-time
The Manager, Community Engagement is a strategic and operational leader responsible for strengthening the organization’s presence, credibility, and impact within the communities we serve.…
Added 25 mins ago
T
Canadian Commercial Banking Associate
TD
Concord, ON
- Full-time
…moving up to become an Analyst on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial Banking can include a variety of…
Added 25 mins ago
T
Personal Banking Associate Trainee
TD
St. Catharines, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 25 mins ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Generally, reports to a Senior / Manager role.
Added 25 mins ago
T
Manager, Actuarial
TD
Toronto, ON · Montreal, QC
- Full-time
As the Actuarial Manager - Ontario Pricing, you will play a pivotal role in guiding a skilled team of actuaries to develop innovative pricing models and strategies. Reporting directly to…

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

$90,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

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More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for generating qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, playbooks, hiring, onboarding, reporting, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and performance data, and collaborating across teams.

Skills

Sales Development
SDR Team Leadership
Coaching and Performance Management
B2B Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Follow-Up
Account-Based Sales
Sales Cadence Development
Call Coaching
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Sales Operations
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales Development
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Pipeline Conversion
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Capacity Planning
Data Quality
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Sales Automation
Parallel Dialer
Onboarding
Performance Management

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