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Added 18 mins ago
HR
OCS Senior Engineer
Hitachi Rail
Mississauga, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 18 mins ago
C
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Senior Director, Human Resources, you will serve as a key member of the leadership team for English Services client groups such as Marketing, Communications & Brand, Public…
Added 1 hour ago
Program Manager and Analyst, HR Transformation
Electronic Arts
Vancouver, BC
Reporting to the Senior Director, PE Technology Systems, you will bring together business insight, data, and emerging technology to help shape how work gets done across People Experience.…
Added 1 hour ago
Sr. Manager, FP&A
Open Text Corporation
Mississauga, ON
Reporting to the Sr. Director, FP&A, the Senior Manager, FP&A provides financial planning and analysis support to the Commercial IT, Network Infrastructure & Operations, and Sovereign Cloud…
Added 1 hour ago
A
Corporate Development Specialist
Accenture
Toronto, ON
- Full-time
A Strategy Consulting guru with tons of experience setting growth and transformation agendas within the Banking Industry. Your expertise includes working with the management team and senior…
Added 1 hour ago
A
Corporate Development Specialist
Accenture
Montreal, QC
- Full-time
A Strategy Consulting guru with tons of experience setting growth and transformation agendas within the Banking Industry. Your expertise includes working with the management team and senior…
Added 1 hour ago
B
Manager, Architecture & Design (Enterprise Architect)
BDO
AB · Winnipeg, MB · Halifax, NS · Calgary, AB
- Full-time
The Manager, Architecture & Design leads the enterprise and solution architecture function, aligning technology decisions with business strategy. This role sets architecture direction and…
Added 2 hours ago
Senior Manager, ServiceNow Platform Delivery & Transformation
Bell
Montreal, QC
We are seeking a Senior Manager to lead the strategic evolution, delivery, and operational excellence of Bell's ServiceNow platform across critical business and technology domains. This…
Added 2 hours ago
B
Manager, Architecture & Design (Enterprise Architect)
BDO
London, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vancouver, BC
- Full-time
The Manager, Architecture & Design leads the enterprise and solution architecture function, aligning technology decisions with business strategy. This role is for an existing vacancy and…
Added 3 hours ago
GR
Senior Manager Finance Operations
Goldbeck Recruiting
Abbotsford, BC
- $130,000 to $150,000 CAD / year
- Full-time
We’re partnering with a successful, growing organization in Abbotsford to recruit a Senior Manager, Finance Transformation. Reporting to the CFO, this is a unique opportunity combining…
Added 3 hours ago
IG
Transformation Program Manager
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Our banking client is seeking a senior Transformation Program Manager to lead large-scale transformation initiatives across Client Onboarding and Client Servicing teams within Treasury &…
Added 3 hours ago
Senior Manager, VOC Transformation Delivery
Scotiabank
Toronto, ON
The Senior Manager, VoC Transformation Delivery is responsible for leading strategic initiatives that enhance how the Bank captures, understands, and acts on client feedback. The role acts…
Added 3 hours ago
T
Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
The Audit Manager II supports the Associate Vice President (AVP), Financial Crimes Audit, High Risk Areas and Senior Audit Group Manager, Financial Crimes Audit, High Risk Areas with the…
Added 3 hours ago
T
Manager, Engineering – Easy Apply & Digital Onboarding Platform
TD
Toronto, ON
- Full-time
The Easy Apply Engineering team is seeking a Manager, Engineering to lead the delivery, modernization, and operational excellence of TD's enterprise digital onboarding platform. Easy Apply…
Added 3 hours ago
SL
Director, Digital Servicing
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
3-5 years in director-level or senior manager role leading cross-functional teams
Added 3 hours ago
AG
VP of Operations
Apex Group Ltd
Winnipeg, MB
- Full-time
…improve efficiency through process redesign and automation. The Senior Manager will also serve as a senior point of contact for clients, internal stakeholders, technology partners and…
Added 3 hours ago
S
Senior Manager, VOC Transformation Delivery
Scotiabank
Toronto, ON
- Full-time
The Senior Manager, VoC Transformation Delivery is responsible for leading strategic initiatives that enhance how the Bank captures, understands, and acts on client feedback. The role acts…
Added 4 hours ago
UM
Senior Software Tester
Ultra Maritime
Dartmouth, NS
- Full-time
Ultra Maritime has an exciting opportunity for an experienced Senior Software Tester to help facilitate the transformation and long-term growth of our software test strategy. This is a…
Added 4 hours ago
OD
Senior Accountant
Orion Digital
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
You'll work directly with the Controller and Finance Manager across fund accounting, IFRS reporting, full-cycle close, and external audit for Orion Digital's asset management entity. The…
Added 4 hours ago
VR
Supervisor Mechanical and Maintenance
VIA Rail Canada
Mission, BC
- Full-time
…maintenance centers are undergoing a transformation.Reporting to the senior manager, the Supervisor, Maintenance and Mechanical Operations, will be responsible for managing trades…
Added 5 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 6 hours ago
T
Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
…and enterprise as appropriate. Able to work with multiple, senior stakeholders across various Business Management…
Added 7 hours ago
E
Technical Program Manager
E-Solutions
Vancouver, BC
- Full-time
This is a senior strategic leadership role responsible for connecting business strategy with enterprise-scale technology architecture and execution. The ideal candidate will have deep…
Added 8 hours ago
Q
Sales Development (SDR) Manager
Quadient
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 8 hours ago
T
Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
…and enterprise as appropriate. Able to work with multiple, senior stakeholders across various Business Management…

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

$90,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

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More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for generating qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, playbooks, hiring, onboarding, reporting, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and performance data, and collaborating across teams.

Skills

Sales Development
SDR Team Leadership
Coaching and Performance Management
B2B Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Follow-Up
Account-Based Sales
Sales Cadence Development
Call Coaching
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Sales Operations
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales Development
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Pipeline Conversion
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Capacity Planning
Data Quality
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Sales Automation
Parallel Dialer
Onboarding
Performance Management

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