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Added 25 mins ago
TC
Senior Vice President, Operating Model, Product & Client Solutions
The Citco Group Limited
Toronto, ON
- Full-time
…industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client…
Added 25 mins ago
T
Senior Business Information Management Analyst (HR Data Management)
TD
Toronto, ON · Montreal, QC
- Full-time
HR is modernizing how it manages and uses data across operations, reporting, analytics and approved AI use cases. The Senior Business Information Management Analyst combines HR business…
Added 25 mins ago
SL
AV Technician
Sun Life
Toronto, ON · Sun Life Toronto Atria
- Full-time
By combining creativity, hospitality, technology, operational excellence, and data-driven decision making, we create experiences that strengthen culture, enhance engagement, and support Sun…
Added 40 mins ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Remote, Canada
- Remote
Le ou la Gestionnaire senior·e de la réussite client agit à titre de conseiller·ère de confiance et de responsable commercial·e pour un portefeuille de comptes stratégiques chez Power…
Added 55 mins ago
PH
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business…
Added 55 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 1 hour ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Montreal, QC
- Full-time
Le ou la Gestionnaire senior·e de la réussite client agit à titre de conseiller·ère de confiance et de responsable commercial·e pour un portefeuille de comptes stratégiques chez Power…
Added 1 hour ago
S
Charge Technologist - Flow Cytometry - Regular Full-time 2026-17843 (2026-17843)
Sunnybrook
Toronto, ON
- Full-time
Works with the Manager, Supervisor, Medical/Scientific leads, QAO, and Technical Team, to actively promote and achieve the goals and objectives for Flow Cytometry
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 1 hour ago
NB
Chief Application Analyst
National Bank of Canada
Toronto, ON
- Full-time
You are part of a team of 7 colleagues in the Electronic Trading sector and will report to the Senior Manager.
Added 1 hour ago
NB
Senior AI Scientist
National Bank of Canada
Montreal, QC
- Full-time
Within the Model Risk Management sector, you are part of a specialized growth team and report to the Senior Manager – AI Model Risk Management. Our team stands out for its combination of…
Added 1 hour ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
You are part of a team of 15 colleagues in the Client Data Valuation sector and report to the Senior Manager – Analytics. Our team stands out for its expertise in predictive modelling of…
Added 1 hour ago
Senior Account Manager, LCS Auto
Google
Montreal, QC
…you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that…
Added 2 hours ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
As the Senior Director within the Salesforce Controllership group, you will be the strategic owner of our Finance system architecture, data flow, and enhancement roadmap. It is a critical…
Added 2 hours ago
BA
Accounting Clerk
Barrie Area Native Advisory Circle
Barrie, ON
- Part-time
BANAC offers many innovative programs and services including Aging Well Senior Supports, Bebminot Family Wellness, the Biinoojinsauk Child Care Centre, Maapii Enjii Zaagi Gaazwad and the…
Added 3 hours ago
GO
Manager, Maintenance and Projects
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to the Senior Manager, Long-Term Care, the Manager, Maintenance and Projects provides strategic leadership and operational oversight for maintenance services and capital projects…
Added 3 hours ago
TH
Child & Youth Counsellor, Eating Disorders Program (EDP)
The Hospital for Sick Children
Toronto, ON
- Full-time
Reporting to the Adolescent Medicine, Senior Clinical Manager and working primarily and collaboratively with the interdisciplinary team in the Eating Disorder Day Hospital (EDDH) the Child…
Added 3 hours ago
LA
FP&A MANAGER/SENIOR MANAGER
LayerZero Asia
Vancouver, BC
- Full-time
We’re looking for an FP&A Manager/Senior Manager to help build the financial operating system for LayerZero. Reporting to our Head of Finance, this person will support planning,…
Added 3 hours ago
P
Senior Mobile Engineer
Pentasia
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
An innovative, early-stage technology company in the sports, gaming, and digital entertainment space is seeking a Senior React Native Engineer to help build and scale its mobile platform…
Added 3 hours ago
Landscape Designer
City of Vancouver
Vancouver, BC
Assists the Landscape Architect, Senior Project Manager or their designate on project inspections and scheduling and reports on discrepancies.
Added 4 hours ago
HR
Project Manager / Leader - I&IT
Hire Rightt - Executive Search & HR Advisory
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers.
Added 4 hours ago
Manager, Salesforce
Affinity Credit Union
SK
Our Manager, Salesforce sits at the intersection of business, technology, and operations. You will act as the platform owner, defining the roadmap, translating business priorities into…
Added 4 hours ago
RT
Senior Data Architect
Ripotek Technologies Inc.
Calgary, AB
- Full-time
As a Senior Data Architect, you'll lead the design and implementation of modern data platforms for enterprise clients across Energy, Financial Services, and Public Sector. You'll work…
Added 4 hours ago
RT
Junior Data Engineer
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Shadow senior engineers on architecture and design discussions
Added 5 hours ago
AB
Senior Organizational Change Management Specialist - AI Transformation (hybrid in Ottawa)
Ateko, backed by Bell Canada
Ottawa, ON
- Contract
Senior Organizational Change Management Specialist - AI Transformation

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

$90,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What You'll Do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What Success Looks Like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What We're Looking For

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus Points If You Have

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

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More about this job

Responsibilities

Lead, coach, and develop SDRs responsible for generating qualified pipeline across inbound, outbound, and account-based programs, while managing performance, conversion, and productivity goals. Partner with Sales, Marketing, and Operations to improve processes, playbooks, hiring, onboarding, reporting, and the use of automation and AI.

Requirements

Requires at least four years of B2B sales development experience, including outbound prospecting, and at least two years managing SDRs or serving as a formal team lead. Candidates should have a record of achieving pipeline and conversion goals, coaching sales skills, improving SDR processes, developing talent, using sales tools and performance data, and collaborating across teams.

Skills

Sales Development
SDR Team Leadership
Coaching and Performance Management
B2B Outbound Prospecting
Pipeline Generation
Lead Qualification
Inbound Lead Follow-Up
Account-Based Sales
Sales Cadence Development
Call Coaching
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Sales Operations
AI-Supported Sales Workflows

Benefits

Flexible Work
Online Learning Platform
Employee Communities
Philanthropy Program
Competitive Total Rewards
Wellness Support
Work-Life Balance
Employee Referral Program
Employee Assistance Program
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales Development
Outbound Prospecting
Inbound Lead Follow-Up
Account-Based Programs
Qualified Pipeline
Pipeline Conversion
Sales Coaching
Call Reviews
Discovery
Lead Qualification
Objection Handling
Sales Cadences
Personalized Outreach
Territory Planning
Lead Handoff
Field Marketing
Sales Operations
Marketing Operations
Capacity Planning
Data Quality
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Artificial Intelligence
Sales Automation
Parallel Dialer
Onboarding
Performance Management

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