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Added 10 mins ago
ZC
Claims Specialist, Personal Lines Auto - Waterloo or Montreal
Zurich Canada
Montreal, QC
- Full-time
Reporting to the Claims Manager, Auto Personal Lines, you will be the first point of contact for our customers, primarily supporting them by phone. Most of your day will be spent on the…
Added 10 mins ago
S
Senior Manager, VOC Transformation Delivery
Scotiabank
Toronto, ON
- Full-time
The Senior Manager, VoC Transformation Delivery is responsible for leading strategic initiatives that enhance how the Bank captures, understands, and acts on client feedback. The role acts…
Added 10 mins ago
WI
Remediation Project Manager
WSP in Canada
Smithers, BC
- Full-time
…environmental technicians, project coordinators, project managers, technical experts, and qualified professionals. We have been providing contaminated site program management services to…
Added 10 mins ago
WI
Remediation Project Manager
WSP in Canada
Smithers, BC
- Full-time
…environmental technicians, project coordinators, project managers, technical experts, and qualified professionals. We have been providing contaminated site program management services to…
Added 10 mins ago
ZC
Bilingual Sr Auto Claims Specialist
Zurich Canada
Montreal, QC
- Full-time
Reporting to the Sr. Claims Manager, Property & Motor you will handle a portfolio of intermediate to complex commercial auto claims to resolution, while providing technical guidance to…
Added 12 mins ago
WI
Remediation Project Manager
WSP in Canada
Terrace, BC
- Full-time
…environmental technicians, project coordinators, project managers, technical experts, and qualified professionals. We have been providing contaminated site program management services to…
Added 12 mins ago
ZC
Bilingual Sr Auto Claims Specialist
Zurich Canada
Toronto, ON
- Full-time
Reporting to the Sr. Claims Manager, Property & Motor you will handle a portfolio of intermediate to complex commercial auto claims to resolution, while providing technical guidance to…
Added 12 mins ago
OT
Chief Invigilator - Limited Term
Ontario Tech University
Oshawa, ON
- Part-time
…Invigilator in the Office of Student Life. Reporting to the Manager, Test Centre and Integrated Services, the incumbent is responsible for assisting with proctoring exams. The role ensures…
Added 12 mins ago
ZC
Claims Specialist, Personal Lines Auto - Waterloo or Montreal
Zurich Canada
Waterloo, ON
- Full-time
Reporting to the Claims Manager, Auto Personal Lines, you will be the first point of contact for our customers, primarily supporting them by phone. Most of your day will be spent on the…
Added 12 mins ago
CO
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Contract
…Division of the Finance Department. Reporting to the Senior Manager, this dual role is responsible for the preparation, analysis, implementation and monitoring of the departmental operating…
Added 12 mins ago
ZC
Senior Claims Specialist, Liability
Zurich Canada
Montreal, QC
- Full-time
Reporting to the Liability Claims Manager, you will be a key contributor by seeking the best outcomes on liability claims. You will complete the review and assessment of liability and…
Added 12 mins ago
NT
Technical Program Manager
NEARSOURCE TECHNOLOGIES
Montreal, QC
- Contract
NearSource Technologies is looking for a Technical Program Manager to lead complex technology programs involving cloud platforms, software development, and cross-functional engineering…
Added 12 mins ago
S
Senior Manager, Business and Wealth Transition - Ottawa, ON
Scotiabank
Ottawa, ON
- Full-time
The Senior Manager, Business and Wealth Transition (BWT) plays a pivotal role within the Advanced Planning and Services team. This position is responsible for delivering integrated, total…
Added 12 mins ago
ZC
Bilingual Sr Auto Claims Specialist
Zurich Canada
Calgary, AB
- Full-time
Reporting to the Sr. Claims Manager, Property & Motor you will handle a portfolio of intermediate to complex commercial auto claims to resolution, while providing technical guidance to…
Added 12 mins ago
A
Control Centre Operator
AltaLink
Calgary, AB
- Full-time
Assist the ACC Training Specialist with the implementation of the Operator Training Program by providing technical expertise and mentorship
Added 14 mins ago
C
Analyst, Client Onboarding & Service
CIBC
Toronto, ON
- Full-time
Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to…
Added 14 mins ago
C
Financial System Analyst
CAE
Montreal, QC
- Full-time
Weekly meetings with one's manager to provide support for the resolution of problems or to discuss problematic issues.
Added 14 mins ago
A
Control Centre Operator
AltaLink
Calgary, AB
- Full-time
Assist the ACC Training Specialist with the implementation of the Operator Training Program by providing technical expertise and mentorship.
Added 14 mins ago
Manager on Site (MOS)
Winnipeg Regional Health Authority
Winnipeg, MB
…leadership opportunity for you to join our dynamic team as the Manager, Counselling Services. In this position you will play an integral role in helping us realize our vision of engaged and…
Added 14 mins ago
Graduate Geotechnical Engineer - 2027
Mott MacDonald
Vancouver, BC
…integrity, teamwork, excellence, and innovation. You will build your technical skills while developing the mindset of a consultant; contributing to meaningful work, collaborating to achieve…
Added 14 mins ago
Expatriate Tax - Senior Manager - Vancouver
EY
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Contribute to the national education program by preparing and/or delivering tax technical material
Added 14 mins ago
Expatriate Tax - Senior Manager - Calgary
EY
AB · Calgary, AB
Contribute to the national education program by preparing and/or delivering tax technical material
Added 14 mins ago
R
Gestionnaire de comptes, Services de pièces de rechange / Account Manager, Spare Parts Services
RTX
Longueuil, QC
- Full-time
Added 30 mins ago
M
Building Infrastructure Project Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The Project Manager is responsible for the overall coordination of infrastructure installations (structures, civil works, HVAC systems, electrical systems, telecommunications, security, and…
Added 30 mins ago
M
Software Engineer II, Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
Work side by side with senior and staff engineers to steadily expand your technical scope

Quadient

Sales Development (SDR) Manager

Markham, ON, Canada

$90,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

At Quadient, our SDR team starts the conversations that become our biggest customer relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their next career step by the end of the week.

You'll lead SDRs generating qualified pipeline for our software solutions, across mid-market businesses, through inbound, outbound and account-based programs.

Location: Canada - Markham. Hybrid 2 days per week in the office
Travel: Up to 25%, based on business and event needs

What you'll do

Build great sellers. You'll lead and develop a team of SDRs covering multiple product lines. Expect plenty of one-to-ones, call reviews, deal coaching and pipeline reviews, each with clear follow-through. You'll use call quality, activity and conversion data to spot exactly where someone is stuck, then coach the skill that moves the number. You'll address issues early, and you'll build development plans that turn high-potential SDRs into tomorrow's account executives.

Own the pipeline. You're accountable for qualified pipeline, conversion and productivity targets, without ever trading quality for volume. That means sharp inbound follow-up, targeted outbound and well-run account-based plays. Your SDRs will research accounts, personalize outreach and connect Quadient's value to what each buyer actually cares about. When response or conversion dips, you'll be the first to change the cadence, the message or the call approach. And every opportunity you hand to Sales will arrive with clear pain, relevance and next steps.

Be a true partner. You'll work with Sales leaders and account executives on territories, account priorities and lead handoff. You'll team up with Field Marketing to activate campaigns and feed back what buyers and competitors are saying, and with SDR and marketing operations on reporting, capacity planning and data quality.

Make the machine better. You'll build repeatable processes for outreach, qualification, handoff and re-engaging stalled leads, and make sure playbooks, talk tracks and tools are actually used. Working with our AI Technical Program Managers, you'll bring in automation and AI that make research, personalization and coaching faster and smarter.

Shape the team. You'll help plan headcount, interview and hire with a strong eye for potential. You'll design onboarding and ramp plans that get new SDRs productive quickly, and build an engaged, accountable culture across office, hybrid and remote teammates.

What success looks like

In this role, you'll know you're winning when:

Your team consistently hits qualified pipeline goals across Quadient solutions
Conversion improves through the funnel, with stronger qualification and more opportunities accepted by Sales
Inbound leads get fast, reliable follow-up
Outbound engagement and opportunity creation grow in priority accounts
New hires ramp faster, and every SDR can see their own progress
Processes, playbooks and tools are genuinely adopted, backed by trusted relationships across teams

Ready to lead?

If this sounds like your next move, we'd love to hear from you. Apply today!

Qualifications

What you'll bring

You love coaching, and you can tell someone exactly what to keep doing, stop doing or try differently. You're happy rolling up your sleeves with the team while keeping a manager's view of priorities. You bring structure without the busywork, and you use data to ask better questions, not to replace good judgment. Above all, you lead with empathy, energy and high expectations.

What we're looking for:

4+ years in B2B sales development, including real outbound prospecting
2+ years managing SDRs or as a formal team lead, owning coaching and performance
A track record of leading a team to qualified pipeline and conversion goals
Confidence coaching calls, written outreach, discovery, qualification and objection handling
Experience building or improving inbound, outbound and account-based SDR processes
Strong analytical judgment: you turn performance data into specific coaching and execution changes
Experience hiring, onboarding and developing SDR talent
Clear, collaborative communication across Sales, Marketing and Operations
Working knowledge of Salesforce, Salesloft (or similar), LinkedIn Sales Navigator and Gong (or similar), plus real curiosity about practical AI for SDR teams
Ability to travel within North America when needed

Bonus points if you have:

Experience in SaaS or B2B software
Led SDRs selling to the C-suite or senior business leaders
Managed a hybrid or geographically distributed team
Used Orum or another parallel dialer, or AI-supported sales workflows

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

Compensation: CAD 90000 - CAD 130000 - yearly

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More about this job

Responsibilities

You will lead and develop a team of Sales Development Representatives to generate qualified pipeline through inbound, outbound, and account-based programs. You are responsible for coaching team members, optimizing sales processes, and ensuring consistent achievement of performance targets.

Requirements

The role requires at least 4 years of B2B sales development experience and 2+ years of management or team lead experience. Candidates must demonstrate strong analytical skills, proficiency in sales tools like Salesforce and Salesloft, and the ability to drive team performance through effective coaching.

Skills

Sales development
Team leadership
Pipeline management
Coaching
B2B sales
Outbound prospecting
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Account-based marketing
Performance management
Data analysis
Communication
Strategic planning
AI-supported sales

Benefits

Flexible work
Online learning platform
Philanthropy program
Wellness support
Employee assistance program
Referral scheme

Visa sponsorship

Not detected in the job text

Keywords

SDR Manager
B2B Sales
Pipeline Generation
Sales Development
Coaching
Salesforce
Salesloft
LinkedIn Sales Navigator
Gong
Account-Based Marketing
Inbound
Outbound
Performance Metrics
Team Leadership
SaaS
AI
Automation
Lead Handoff
Discovery
Objection Handling
Hybrid Work
Strategic Planning
Data Analysis
Talent Development
Onboarding
Sales Operations
Field Marketing
Prospecting
Conversion Optimization
Business Growth

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