Position: Technical Representative, Performance Adhesives and Specialties
Location: Vaudreuil, Quebec
Territory: Canada
Status: Full-time, Permanent
Level: 6
***Candidate identified***
Quadra’s Performance Adhesives and Specialties team supports customers across Canada with formulated adhesives, coatings, and lubricant solutions that improve plant performance, product quality, safe operation, and total cost of use. This role is designed to bring dedicated technical support to the sales team and help customers turn product recommendations into measurable value on the production floor.
The Technical Representative – Performance Adhesives and Specialties will support the sales team in the development and growth of formulated adhesives and lubricant opportunities across Canada. Based in Montreal and reporting to the Business Director, this role will provide hands-on technical support across the markets currently covered by the group, including packaging and labeling, flexible packaging, industrial rubber-to-substrate assembly, structural assembly using adhesives in the general transportation market, automotive coatings and adhesive applications, and food-grade or industrial lubricant opportunities.
The successful candidate will work closely with Account Managers, Product Managers, suppliers, and customers to evaluate processes, support plant trials, troubleshoot applications, and build clear value propositions. A key part of the role will be to document customer value through audits, ROI studies, value events, technical visit reports, and practical recommendations that help customers reduce waste, improve efficiency, validate product performance, and better understand the value Quadra brings beyond the product itself.
We put people first so that together, we can reimagine the possibilities!
Founded over 50 years ago, Quadra has grown into a thriving organization of more than 550 employees across Canada and the United States. Throughout our history, we have built our success on strong relationships, entrepreneurial spirit, and a people-first culture. At Quadra, we take pride in fostering an engaging, collaborative, and family-oriented environment while offering the autonomy and flexibility that help our employees succeed.
Recognized as a Great Place to Work® and a Canada’s Best Managed Company, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, and knowledgeable colleagues who are eager to collaborate and share their expertise.
Today, Quadra is one of North America’s leading distributors of chemicals and ingredients, with facilities across Canada and in select markets in the United States. While we continue to grow, our long-standing commitment to our employees, partners, and customers remains at the heart of everything we do. If you are driven by excellence and want to contribute to a company with a strong legacy and an exciting future, you belong at Quadra.
Here are some of the main responsibilities of the Technical Representative – Performance Adhesives and Specialties:
- Provide technical support to the sales team for formulated adhesives, performance adhesives, coatings, and lubricant opportunities across Canada.
- Support customers in packaging and labeling, flexible packaging, industrial rubber-to-substrate assembly, structural adhesive assembly in general transportation, automotive coatings and adhesive applications, and lubricant-related applications.
- Conduct proactive customer visits, process audits, application reviews, and technical evaluations at existing customer sites to identify improvement opportunities.
- Plan, support, and document plant trials, product validations, line evaluations, and troubleshooting activities with customers, Account Managers, Product Managers, and supplier technical teams.
- Work with Account Managers to build strong customer value propositions based on technical performance, operational efficiency, reduced waste, improved quality, food safety, sustainability, compliance, and total cost of use.
- Develop ROI studies and value-event documentation that quantify the measurable value Quadra brings to customers through product selection, application support, process optimization, and supplier collaboration.
- Prepare clear visit reports, trial summaries, audit findings, recommendations, and follow-up action plans for customers and internal stakeholders.
- Support the launch and growth of strategic platforms such as Henkel packaging adhesives, flexible packaging adjacencies, rubber bonding solutions, and FUCHS lubricant opportunities by providing practical field support and technical credibility.
- Maintain accurate documentation of technical activities, customer interactions, opportunities, and follow-up actions in Salesforce and other required internal systems.
- Share field learnings, customer insights, best practices, and technical knowledge with the broader Performance Adhesives and Specialties team to improve consistency, execution, and customer support across the country.
Qualifications & Experience
- 5 to 10 years of hands-on experience in the adhesive industry, ideally with direct exposure to formulated adhesives, packaging adhesives, industrial assembly adhesives, coatings, and related specialty applications.
- Approximately 5 years of experience with adhesive dispensing equipment, including the ability to understand equipment set-up, application parameters, common failure points, and the interaction between adhesive performance and line conditions.
- Strong knowledge of production lines using adhesives, including packaging, labeling, flexible packaging, industrial assembly, rubber-to-substrate bonding, automotive-related applications, and other process-driven manufacturing environments.
- Good troubleshooting capabilities, with the ability to assess adhesive performance issues from both a product and process perspective, identify root causes, and recommend practical corrective actions.
- Experience supporting plant trials, process audits, equipment reviews, line evaluations, and product validations directly at customer sites.
- Strong experience with adhesive dispensing equipment is considered a clear asset, particularly for customers where product performance, application method, equipment condition, and line efficiency are closely connected.
- Ability to work closely with Account Managers, Product Managers, suppliers, OEMs, maintenance teams, operators, plant managers, quality teams, and senior decision-makers.
- Existing connections with adhesive equipment OEMs, supplier technical teams, and industry contacts are considered an asset to support troubleshooting, trials, and customer value creation.
- Valid driver's license and willingness to travel across Canada to support customer visits, audits, plant trials, supplier activities, and sales team initiatives.
Key Attributes
- Practical, hands-on technical approach with the ability to quickly understand what is happening on a customer’s production line and translate it into clear recommendations.
- Strong ability to build relationships and communicate effectively at every level of an organization, from operators and maintenance teams to plant management, procurement, technical teams, and executive stakeholders.
- Customer-focused mindset with the ability to support Account Managers in building trust, identifying opportunities, and clearly explaining the technical and financial value Quadra brings.
- Strong problem-solving skills, especially in situations where adhesive, equipment, substrate, operating speed, temperature, maintenance practices, or line conditions may all be contributing factors.
- Ability to turn field observations into useful technical reports, ROI studies, value events, and practical action plans that are easy for customers and internal teams to understand.
- Collaborative working style with the ability to connect customers, AMs, PMs, suppliers, and OEM partners to solve issues and move opportunities forward.
- Self-motivated, organized, adaptable, and comfortable managing multiple customer priorities in a national technical support role.
Here are some of the perks of choosing Quadra:
- Permanent, full-time position: Join us for a stable, long-term career
- Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
- Flexible Work & Autonomy: Enjoy flexibility and autonomy while managing your schedule, customer visits, plant trials, and technical support priorities across Canada.
- Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
- Generous Time Off: Flexible personal days, sick days and vacation time to recharge
- Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
- Pension plan with match: Plan your future with our matched pension plan program
- Company Vehicle & Tech Tools: We got you covered with a company vehicle, maintenance expenses, cellphone, internet, and the tools needed to support customers in the field.
- Technical and Supplier Training: We provide ongoing product, supplier, equipment, and application training to support your growth in adhesives, coatings, and lubricants.
- Family-owned and supportive environment: Be part of a private, family-owned company with a strong infrastructure and core values.
- Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
- Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
- Career Growth: Develop your technical and commercial expertise in a growing specialty platform with national exposure.
- Fun Social Activities: Get involved in company events, Volunteering programs, etc.
- Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
- And Much More !
If you're ready to make your mark and grow with us, we would love to meet you.
Compensation Information: The annual base pay range for this position is reasonably expected to be between $88,100.00 and $148,625.00 Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.
Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and full benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.
If you or anyone you know is interested in this opportunity, please forward an updated resume to Louis-Philippe Boyer and the Talent Acquisition team.
Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.
Please note that Quadra recruiters only use official @quadragroup.com email addresses. We never request fees or sensitive personal information during recruitment. Be cautious if you receive messages from domains that look similar to Quadra Group but are not official. If in doubt, please contact us directly via our Careers page.
