Find work in Canada.

484,942 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 hours ago
BH
Resident Services Assistant (Casual)
Baptist Housing
Victoria, BC
- Part-time
At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive, vibrant communities. As a member of our team, you’ll find a fulfilling career in a…
Added 12 hours ago
GH
Guest Services Agent
Germain Hôtels
AB · Calgary, AB
- Full-time
We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our…
Added 20 hours ago
GD
Customer Service Representative - Contract
Groupe Dynamite
Mont-Royal, QC
- Contract
Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Added 1 day ago
G
Premier Corporate Security Guard
GardaWorld
Vancouver, BC
- Full-time
…and globally recognized organizations. Combining exceptional concierge service with proactive security leadership, you will help create a safe, secure, and welcoming environment for…
Added 1 day ago
Operations - Security Guard (Guardteck)
Kandor
BC
Experience in mall security, retail security, concierge security, or loss prevention is considered an asset.
Added 1 day ago
Campus Security Guard - PT
GardaWorld
Vancouver, BC
…service. This is an opportunity to make a meaningful impact every day while working in a dynamic, community-focused setting where safety, integrity, and respect are at the heart of…
Added 1 day ago
DG
Administrator, Client Services
Doane Grant Thornton LLP
AB · Edmonton, AB
- Full-time
…and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the…
Added 1 day ago
DG
Analyst, Tax - Research and Development and Government Incentives (SR&ED)
Doane Grant Thornton LLP
Toronto, ON
- Full-time
…and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the…
Added 1 day ago
Reception - Concierge
Amica Senior Lifestyles
Barrie, ON
Become part of a team where you can make a real impact in the lives of others each and every day.
Added 1 day ago
RH
Concierge
Rosewood Hotel Georgia
Vancouver, BC
- Full-time
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Added 1 day ago
Campus Bike Security Guard
GardaWorld
Vancouver, BC
…where integrity, respect, and professionalism are valued every…
Added 1 day ago
Concierge
Rosewood Hotel Group
Vancouver, BC
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Added 1 day ago
Front Desk Agent
Rosewood Hotel Group
Vancouver, BC
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Added 1 day ago
RS
Part-Time Show Execution Coordinator - Today's Shopping Choice
Rogers Sports & Media
Mississauga, ON
- Part-time
Collaborate with Producers, Hosts and Vendors on show rundown, video and graphic support and day of execution. Be on point to get quick answers and resolutions.
Added 1 day ago
TU
Operations and Facilities Assistant
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…exceptional environments for the UBC Sauder community. Through day-to-day operational and facilities support across the Henry Angus, David Lam and Powerhouse buildings, the role helps…
Added 2 days ago
DG
Senior Accountant, Financial Operations Suite (Senior Bookkeeper)
Doane Grant Thornton LLP
Moncton, NB
- Full-time
…and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the…
Added 2 days ago
UO
Operations and Facilities Assistant
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,719 to $4,960 CAD / month
- Full-time
…exceptional environments for the UBC Sauder community. Through day-to-day operational and facilities support across the Henry Angus, David Lam and Powerhouse buildings, the role helps…
Added 2 days ago
RC
Part-Time Show Execution Coordinator - Today's Shopping Choice
Rogers Communications
Mississauga, ON
- Part-time
Collaborate with Producers, Hosts and Vendors on show rundown, video and graphic support and day of execution. Be on point to get quick answers and resolutions.
Added 2 days ago
M
Concierge
Marriott
Toronto, ON
- Full-time
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Added 2 days ago
Receptionist/Concierge
Chartwell
Esquimalt, BC
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 2 days ago
K
Security Guard - Commercial - Part Time
Kandor
Calgary, AB
- Part-time
Experience with CCTV monitoring, access control systems, mall security, retail security, concierge security, or loss prevention is considered an asset.
Added 2 days ago
Security Guard - Corporate office - Casual
Kandor
Calgary, AB
Experience in mall security, retail security, concierge security, access control, CCTV monitoring, or loss prevention is considered an asset.
Added 2 days ago
Operations - Security Guard (Guardteck)
Kandor
Calgary, AB
Experience with CCTV monitoring, access control systems, mall security, retail security, concierge security, or loss prevention is considered an asset.
Added 2 days ago
Campus Security Guard - Overnight
GardaWorld
Vancouver, BC
…service. This is an opportunity to make a meaningful impact every day while working in a dynamic, community-focused setting where safety, integrity, and respect are at the heart of…
Added 2 days ago
A
High Performance Manager
Altea
Vancouver, BC
- Full-time
The Diamond Community. You are the in-club concierge for Altea's top-tier members. You know their goals, their coaches, their progress. You build the kind of relationships that make members…

QuadReal Property Group

Guest Services Representative - Willowbrook Shopping Centre - Part Time

Langley (District), BC, Canada
City of Langley, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Working hours: 20-24 hours/week
Posting language: English
Posted: Sep 24, 2026

Original job description

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Role Description

The primary responsibility of Willowbrook Shopping Centre’s Guest Services Representative is to provide exceptional service to both mall tenants and guests, ensuring a positive and memorable experience. Your role involves being the face of the shopping Centre and creating a welcoming environment.

Schedule

Part Time, 20-24 hours/week.

Responsibilities

Guest Relations and Administration:

Greet and assist visitors with enthusiasm, creating a friendly and inviting atmosphere whether in person, via telephone, or email.
Maintain a thorough knowledge of the Centre’s services, stores and locations, merchandise, and upcoming special events and promotional services.
Drive and promote sales for the Willowbrook gift card program.
Complete administrative tasks and conduct all service functions related to the Concierge Desk.
Gift Card administration including handling cash, credit and Interact payment, and reconciling receipts.

Tenant Support

Build strong relationships with mall tenants to understand their needs and address any concerns promptly.
Act as a liaison between tenants and mall management, ensuring effective communication.

Service Excellence

Provide exceptional service by proactively seeking opportunities to create memorable customer interactions.
Uphold a standard of service excellence by consistently exceeding customer expectations.
Anticipate and proactively resolve issues to enhance the overall customer experience.
Frequently navigate the centre, assisting guests, tenants and maintaining a visible presence.
The Guest Services Representative will act as the “brand ambassador” for Willowbrook Shopping Centre, enthusiastically promoting the Centre, its stores, programs, and services.
Work efficiently under pressure during peak shopping hours and high-traffic times of year (like holidays), ensuring timely and effective service.

Problem Solving

Handle customer inquiries and complaints with professionalism and efficiency, seeking timely resolutions.
Collaborate with relevant departments to address issues and improve overall service quality.

Event Support

Assist in the planning and execution of centre events, ensuring a seamless and enjoyable experience for participants.
Coordinate with tenants for their involvement in promotional activities and events.

Maintaining Appearance

Ensure the concierge desk and surrounding areas are well-maintained and aesthetically pleasing.
Present a professional image at all times.

Safety And Security

Participate in after hours Emergency Response Training Drills every quarter.
Play active role in communications, evacuations, and muster point check-ins during evacuation emergencies.
Stay vigilant to ensure the safety and security of all mall occupants.
Report any suspicious activities or incidents to the appropriate authorities.
Send our MIR3 notifications to communicate to tenants during emergencies or critical need-to-know information.

Experience And Qualifications

Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Customer-focused with a passion for service excellence.
Ability to multitask in a fast-paced environment.
Knowledge of the centre layout, stores, and services.
Previous experience in a customer service role is advantageous.
Adept experience in Microsoft Word and Excel is necessary.
Experience in Canva is not required but is considered an asset.
Must have scheduling flexibility; available to work mornings, afternoons, evenings, weekends and statutory holidays.

Physical Requirements

Primarily on-floor role; extended periods of standing and walking required.

About Willowbrook Shopping Centre

As a vibrant shopping centre, Willowbrook boasts a bustling atmosphere with 140 stores and services, offering a diverse retail experience for every visitor. At Willowbrook, we pride ourselves onbeing a dynamic hub of activity, attracting guests seeking the latest trends, exclusive deals, and a diverse dining experience. As a key player in our team, the role of the Concierge, also known as Guest Services,is pivotal in creating a seamless and extraordinary shopping experience.

Imagine a world where your workplace is a dynamic fusion of fashion, lifestyle, and entertainment, where your every step is met with the energy of a thriving retail environment. Join us at Willowbrook Shopping Centre, where you'll not only be a part of a diverse and exciting community but also play a central role in providing concierge best-in-class services to elevate the overall satisfaction of our valued guests. Are you ready to be at the front of creating an exceptional retail experience? Join us on this exciting journey where every day is a new adventure in exceptional service and dynamic retail experiences!

The expected hourly range for this role is $20 – $22.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology - alongside human review - to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

Apply About employer

More about this job

Responsibilities

Welcome and assist guests and tenants, provide concierge services, promote the shopping centre and its gift card program, and handle related administrative and payment tasks. Support events and emergency procedures, resolve customer concerns, and maintain a professional, safe, and welcoming environment.

Requirements

Strong communication, interpersonal, customer service, and problem-solving abilities are required, along with the ability to multitask in a fast-paced environment and proficiency in Microsoft Word and Excel. Previous customer service experience is advantageous; candidates must be flexible to work varied shifts, weekends, and statutory holidays, and be able to stand and walk for extended periods.

Skills

Customer Service
Communication
Interpersonal Skills
Problem-Solving
Multitasking
Tenant Relations
Gift Card Administration
Cash Handling
Microsoft Word
Microsoft Excel
Event Support
Emergency Response
Conflict Resolution
Sales Promotion
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Concierge Desk
Customer Service
Tenant Relations
Gift Card Program
Cash Handling
Credit Card Payments
Interac Payments
Receipt Reconciliation
Microsoft Word
Microsoft Excel
Canva
Event Planning
Promotional Activities
Emergency Response Training
Evacuation Procedures
MIR3 Notifications
Shopping Centre
Retail
Customer Inquiries
Complaint Resolution
Centre Layout
Store Locations
Sales Promotion

Report this job