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Added 1 min ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first…
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SA
Assistant Coffee Shop Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as a Tim Horton's Assistant Restaurant Manager in a dynamic airport restaurant environment!
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SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
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SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as a Restaurant General Manager!
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DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
- Part-time
Employment Status: Part-time Contract - 2 Weekend Vacancies (12-hour afternoon/evening)
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T
TikTok Commerce - Marketing Campaign Manager
TikTok
Toronto, ON
- Full-time
…competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for…
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T
Sales Vertical Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their…
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DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
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PC
Vice President of Sales
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- Full-time
…in the right roles, with the right capabilities at the right time. This includes establishing clear expectations, strengthening accountability, developing sales leaders, improving…
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M
Operations Manager, Facilities
Medcan
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- $73,699 to $101,335 CAD / year
- Full-time
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Added 1 min ago
FC
Meat Cutter Trainee
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Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
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Client Service Associate
BMO
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Client Service Assistant
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- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 1 min ago
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Added 1 min ago
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Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
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Added 1 min ago
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
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Quadro Engineering

Trade Compliance & Logistics Manager

Waterloo, ON, Canada

The compensation range for this position is $89,400.00 - $134,200.00, depending on experience. · Full-time

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Job details

Pay: The compensation range for this position is $89,400.00 - $134,200.00, depending on experience.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.

Overall Purpose Of Role

Responsible for ensuring all import, export, customs, transport, and trade compliance activities are executed in accordance with applicable regulations while delivering efficient and cost-effective logistics operations. The role implements logistics strategy, customs compliance, freight management, trade controls, and continuous improvement initiatives to support business growth and customer satisfaction.

Key Responsibilities

Logistics & Supply Chain Management

Develop and execute the company's import and export logistics strategy.
Manage all global transportation activities including air, sea, road, and courier shipments.
Lead relationships with freight forwarders, customs brokers, and logistics service providers.
Manage freight tenders, RFQs, and supplier performance reviews.
Monitor shipment performance and resolve delivery issues, escalations, and customs delays.
Drive freight cost reduction and logistics process improvements.
Ensure delivery commitments are met in line with customer and project requirements.
Support project teams with logistics planning for complex international shipments.
Maintain transportation records and documentation in accordance with company policies.

Trade Compliance Management

Maintain compliance with the CBSA regulations, EIPA Control requirements, sanctions legislation, customs regulations, and corporate compliance policies.
Act as the company's subject matter expert on import/export compliance requirements.
Manage Authorised Economic Operator (AEO), Customs Authorisations, and other regulatory requirements as applicable.
Ensure proper tariff classification, country-of-origin management, export licensing, and customs valuation processes.
Oversee denied party screening, sanctions screening, and anti-bribery controls.
Provide compliance guidance and training to internal stakeholders.
Lead internal and external compliance audits.
Investigate and resolve compliance issues and implement corrective actions.
Manage the collection, review, validation, and storage of material certificates for all purchased and manufactured components.

Import & Export Administration

Oversee preparation and review of all import and export documentation.
Ensure commercial invoices, packing lists, certificates, transport documents, and customs documentation are accurate and compliant.
Manage Letters of Credit (LoC), documentary collections, and international payment support processes.
Ensure compliance with customer contractual shipping requirements.
Maintain robust document control and record retention systems.

Order Entry & Processing

Process customer orders accurately and promptly within JDE.
Verify orders against signed contracts, quotations, and commercial terms.
Identify and resolve discrepancies with relevant internal departments.
Complete internal order validation checks including compliance and system requirements.
Prepare and issue order acknowledgements to customers.
Act as a customer liaison during order processing activities as required.

Continuous Improvement

Create a culture of accountability, continuous improvement, and customer focus.
Identify opportunities to improve efficiency, reduce costs, and strengthen compliance controls.
Establish metrics and reporting dashboards to monitor performance.
Support strategic business growth through scalable logistics and compliance processes.

This list is not exhaustive and the job holder may be asked from time to time to undertake other duties so that the team or department can function efficiently. Such a request will be reasonable and will be within this role’s normal scope of authority.

People Management

Provide leadership within the team; coach, mentor and develop direct reports and create a winning team that delivers customer obsession and continuous improvement.
Set departmental objectives and monitor ongoing progress and performance, tracking relevant KPIs. Ensuring roles and responsibilities are defined and accountability is embraced and accepted.
Ensure strong trust and communication between teams to facilitate exchange of information and service before self.
Responsible for developing the appropriate organisational structure, resource plans and culture to embrace diversity and build a legacy of greatness.
Carry out regular 121s, complete mid-year and end of year performance reviews, manage attendance, holidays, disciplinary issues and capability procedures as appropriate.
Ensure that employees act in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.

Key Performance Indicators (KPIs)

Zero compliance violations.
Logistics and documentation accuracy.
On-time delivery performance.
Successful completion of all audits.
Achievement of annual logistics cost reduction targets.

Skills & Abilities

Ability to handle multiple competing priorities and projects in a fast-paced environment
Must be an independent problem solver that can make high-quality judgments and decisions quickly with excellent organization skills
Must be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Strong interpersonal and relationship-building capability
Ability to communicate across organisational groups and levels both internally and externally

Knowledge & Qualifications

Extensive experience in a logistics/freight forwarding/import & export environment with associated experience of dealing with booking and coordination air, sea and road shipments globally.
Demonstrable experience in customs administration and duty management
A deep knowledge of import and export regulations.

Training

JDE and internal systems

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

Stand, Walk and/or Sit 50% of the time
Use hands to handle, reach and feel: 90% of the time
Talk and hear 100% of the time
Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to the following environmental conditions:

Manufacturing environment

Location and any travel requirements :

Waterloo site, Ontario, Canada. Occasional travel to customer sites may be required, approximately twice per year.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $89,400.00 - $134,200.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

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Artificial intelligence is not used to screen, assess or select applicants.

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Job Family: Operations

Business Unit: Quadro

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More about this job

Responsibilities

Lead global import, export, transportation, and customs operations while ensuring compliance with applicable regulations, trade controls, and company policies. Manage logistics providers, documentation, customer order processing, audits, cost and process improvements, and the development and performance of the team.

Requirements

Requires extensive experience in logistics, freight forwarding, global air, sea, and road shipment coordination, customs administration, and duty management, along with deep knowledge of import and export regulations. The role also calls for strong organization, independent judgment, problem-solving, communication, and relationship-building skills; JDE and internal systems training is provided.

Skills

Global Logistics Management
Import And Export Compliance
Customs Administration
Freight Management
Trade Controls
Tariff Classification
Export Licensing
Customs Valuation
Sanctions Screening
Denied Party Screening
International Shipping Documentation
Freight Cost Reduction
Order Processing
People Management
Continuous Improvement

Benefits

Health Benefits
401(k) Retirement Savings Program With Company Match
Paid Time Off
Performance-Based Bonus Plan

Visa sponsorship

Not detected in the job text

Keywords

JDE
CBSA Regulations
EIPA Control Requirements
Sanctions Legislation
Customs Regulations
Authorised Economic Operator (AEO)
Customs Authorisations
Tariff Classification
Country Of Origin
Export Licensing
Customs Valuation
Denied Party Screening
Anti-Bribery Controls
Material Certificates
Freight Forwarders
Customs Brokers
Air Freight
Sea Freight
Road Freight
Courier Shipments
Freight Tenders
Requests For Quotation (RFQs)
Letters Of Credit
Documentary Collections
Commercial Invoices
Packing Lists
Certificates Of Origin
Compliance Audits
Key Performance Indicators (KPIs)
Order Acknowledgements

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