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Added 14 mins ago
CD
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Ajax, ON
- Full-time
Using client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing…
Added 2 hours ago
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Job Title Harm Reduction Worker
Lookout Housing + Health Society
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…reduction supplies throughout the Society, orienting and supporting staff to carry out their duties within the harm reduction framework. The people we serve may have a variety of…
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- $30 to $34 CAD / hour
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Qualicare, Lethbridge

Care Coordinator

Lethbridge, AB, T1J 2G8, Canada

$30 to $34 CAD / hour · Full-time

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Job details

Pay: $30 to $34 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Paid time off

Benefits/Perks

Competitive wages
Full-time hours (35hrs weekly, flexible work arrangement)
Continuing education opportunities
Education and training through the QPath Career Program
Career advancement opportunities
Meaningful work supporting individuals and families in their homes
Making a difference in the lives of those dealing with medical illnesses and age-related complications

Company Overview

Qualicare Home Care is a locally operated, nurse-led home care provider serving Lethbridge, Medicine Hat, and surrounding communities. We provide personalized home care services that support clients and families in maintaining safety, independence, and quality of life at home. Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Care Coordinators. The Care Coordinator plays an important role in coordinating client care, supporting caregivers, and ensuring high-quality service delivery.

Job Summary
The Care Coordinator is accountable and responsible for evaluating client needs, overseeing and monitoring the care delivered, developing an appropriate plan of care, and ensuring the competency of caregivers. The Care Coordinator commits to participate in establishing and implementing the highest standards of care.

The Care Coordinator provides leadership and direction in all aspects of client care. She/he functions and participates in the development, implementation, monitoring, and evaluation of client programs and services while upholding Qualicare brand standards. This individual will assist in the delivery of home care services including client intake and assessments, health education/counseling, and follow-up care.

Responsibilities

Manage client referrals, intake calls, service conversion, onboarding, and ongoing care coordination while ensuring compliance with Qualicare policies and regulations.
Conduct in-home assessments, identify client needs and goals, develop individualized care plans, and ensure the appropriate and safe level of care is provided.
Monitor service delivery, conduct regular client follow-ups, address concerns, and ensure care is provided according to client needs, care plans, and Qualicare standards.
Consult with physicians and healthcare professionals as required, coordinate skilled services under appropriate supervision, and maintain accurate client documentation.
Support client satisfaction, respond to concerns, and participate in community education and outreach activities to promote Qualicare services.
Schedule and match caregivers to new and existing client engagements, ensuring appropriate coverage and client-caregiver fit.
Support caregiver onboarding, orientation, in-service education, and continuing education, including reviewing client-specific care plans, safety expectations, and home routines.
Support HR in ensuring caregivers are familiar with applicable laws, regulations, and workplace requirements.
Respond to caregiver questions and concerns, investigate issues, and follow up promptly to support caregiver satisfaction.
Ensures high‑quality care by monitoring care plan adherence, reviewing care logs, and maintaining accurate documentation.
Identifies and reports concerns promptly while supporting continuous improvement in client care and service delivery.
Engage in ongoing professional development through targeted training, conferences, and goal‑setting to strengthen performance and support continuous growth.
Perform other duties as assigned

Qualifications

Licensed Practical Nurse with current unencumbered licensure to practice professional nursing in Alberta.
Minimum five (5) years of clinical experience with at least half of that time working in home health or related health care organization.
Experience supporting caregivers or interdisciplinary teams is an asset.
Strong clinical assessment, communication, organization, and problem -solving skills
Experience in care coordination, client assessments, scheduling, or healthcare administration is preferred.
Excellent customer service skills and a compassionate, client-focused approach
Ability to work independently, manage competing priorities, and make sound decisions
Comfortable using computers, scheduling software, and electronic documentation
Knowledge of Alberta healthcare regulations, home care standards, and provincial and federal compliance requirements; familiarity with ALA and CDHCI programs is an asset

Note: This position is open until a suitable candidate is found or until closing date, whichever comes first.

Qualicare Lethbridge is committed to fostering an inclusive, diverse, and culturally safe workplace. We welcome applicants from all backgrounds and lived experiences. If you’re looking to grow with a new and expanding home care company, this role offers the opportunity to help shape our services and make a meaningful impact from the very beginning.

Flexible work from home options available.

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More about this job

Responsibilities

The Care Coordinator is responsible for evaluating client needs, developing individualized care plans, and overseeing the delivery of high-quality home care services. They also manage caregiver onboarding, scheduling, and ongoing support to ensure compliance with company standards and provincial regulations.

Requirements

Candidates must be a Licensed Practical Nurse with at least five years of clinical experience, preferably in home health. Strong assessment, organizational, and communication skills are required, along with familiarity with Alberta healthcare regulations.

Skills

Clinical assessment
Care coordination
Nursing
Client intake
Health education
Care planning
Scheduling
Communication
Problem-solving
Customer service
Documentation
Leadership
Regulatory compliance
Staff supervision
Interdisciplinary team support

Benefits

Bonus
Competitive salary
Employee discounts
Health insurance
Paid time off
Continuing education opportunities
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Licensed Practical Nurse
Home care
Care coordination
Clinical assessment
Care plans
Client intake
Scheduling software
Electronic documentation
Alberta healthcare regulations
ALA
CDHCI
Health education
Caregiver support
Quality assurance
Community outreach
Leadership
Compliance
Home health
Nursing
Patient care

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