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Added 16 mins ago
EG
Sales Manager
EESS Global - Canada
Langley (District), BC · Langley, BC
- Full-time
The Sales Manager will lead sales activities for security and surveillance solutions, focusing on generating new business and expanding existing accounts in Langley, BC. This full-time,…
Added 16 mins ago
NC
Solutions Architect
NAV CANADA
Ottawa, ON
- Full-time
The Solutions Architect contributes to the analysis and design activities required for implementing current changes and enhancing the future Air Traffic Management (ATM) system. This role…
Added 46 mins ago
EV
Project Engineer
Edwards Vacuum
Bolton, ON
- Full-time
…custom engineered orders within the Process Vacuum Systems & Solutions business of the Industrial Vacuum Division of the…
Added 46 mins ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
You have 6+ years of experience in B2B SaaS account management, customer success, consulting, technical sales, or a related commercial role. Experience managing complex B2B customers or…
Added 46 mins ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
…role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization. You will assist end users with…
Added 46 mins ago
AS
Senior Chemist
Apex Systems
Mississauga, ON
- $40 to $45 USD / hour
- Contract
Monitor and order required lab solutions and equipment needed for testing.
Added 1 hour ago
LI
Software Developer
Lotus IT Solutions
Enterprise, ON
- Contract
…financial applications. This role requires strong hands-on technical skills across the full Siebel stack, combined with reporting and open UI…
Added 1 hour ago
NS
2627-215 - Business Analytics Developer (CL3) - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
Reporting to the Senior Manager, Institutional Research and Effectiveness and as part of the Business Analytics Team, you will:
Added 1 hour ago
LI
Product Manager
Lotus IT Solutions
Toronto, ON
- Contract
…Service Delivery and Procurement, is seeking a Senior Product Manager to join their team in Toronto. In this role, the consultant will own the full product lifecycle - from vision and…
Added 1 hour ago
SM
RQ11309 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience designing and implementing solutions using Oracle Siebel CRM or Adobe Experience Manager (AEM). The ideal candidate will…
Added 1 hour ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an…
Added 1 hour ago
LI
Software Developer - CRM - Intermediate
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
…the successful consultant will be responsible for translating technical systems specifications into working, tested CRM applications using Oracle Siebel, contributing to development,…
Added 2 hours ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, QA Services, you will have a unique opportunity to lead, manage and coach the Salesforce QA Services team to deliver world class experiences to our team…
Added 2 hours ago
W
Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
The Senior Material Handling Engineer / Project Manager will demonstrate strong technical leadership, accountability, and professional judgment. The successful candidate will independently…
Added 2 hours ago
BS
Spécialiste Clinique Flex II
Boston Scientific
Levis, QC
- Full-time
Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical,…
Added 2 hours ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
…support advanced power automation, monitoring, and control solutions. As a technical contributor and project lead, you will provide engineering expertise for power management systems,…
Added 2 hours ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Eaton’s Electrical sector is currently seeking an IT Operations Business Relationship Manager (US and Canada) to join our PCS (Protection, Control and Solutions) team. This position can…
Added 2 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
Chatham Financial is a global financial advisory and technology firm specializing in debt and derivatives solutions. We partner with leading real estate, private equity, infrastructure, and…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 2 hours ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
TD Wealth, Private Wealth Management (PWM) provides high-net worth clients with holistic discovery and planning resulting in customized wealth advice and solutions.
Added 2 hours ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
Shopify's Technical Program Managers (TPMs) lead large-scale technical programs that build exceptional products for our merchants, enable entrepreneurship, and create new value for the…
Added 2 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Working closely with analysts, technical leads, managers and developers from UBC IT, from the Enterprise Resource Planning (ERP)program and sustainment teams, and from the broader IT…
Added 2 hours ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
We are looking for an experienced Operations Manager to lead our North Vancouver operations and help drive the next phase of CMIR's growth and success.
Added 2 hours ago
IH
Person and Family Centered Care Coordinator
Interior Health Authority
Kelowna, BC
- Full-time
…of reports for various user groups and individuals; provides technical leadership and direction to project resources; provides advice and system recommendations to team members and other…
Added 2 hours ago
CS
Program Manager, Data and Agri-food Standards/ Responsable de Programme, Normes Relatives aux Données et au Secteur Agroalimentaire
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group Standards Division has an opportunity for a Program Manager, Data and Agri-food, reporting to the Director, Data and Agri-food Standards. The Program Manager (PGM) is responsible…

Qualico

Service Representative (Warranty), serviceQ

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum 3 years of residential construction experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Title: Service Representative (Warranty)

Location: Edmonton Regional Office, 3203 93rd Street NW with travel to surrounding areas

At serviceQ, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Manager, Service, as the Service Representative (Warranty) you are responsible for addressing warranty service needs for homeowners, taking the initiative to complete repairs wherever possible. You will coordinate and organize necessary warranty service tasks, including the involvement of outside trades and suppliers as required. You ensure all repairs and services meet quality standards, adhere to budgets and timelines, and maintain positive relationships with homeowners and other parties involved in the warranty service process.

Your Day-to-day Responsibilities Will Include

Attending service appointments to assess homeowner concerns and coordinate corrective actions.
Liaising externally with homeowners and trades/suppliers regarding updates on corrective actions.
Documenting homeowner concerns ensuring Description, Root Cause, and Resolution are outlined.
Liaising internally with Field service supervisor as needed, to determine validity of service requests.
Addressing and resolving client concerns in an efficient and effective manner
Ensuring quality of completed work compliance with Qualico’s standards and pertinent legislations.
Creating warranty work/purchase orders and issuing associated back-charge when applicable in compliance with predefined back-charge process. Communicating with subcontractor/supplier accordingly.
Promoting a safe work environment and adhere to Qualico’s Safety Program and relevant safety regulations.
Providing supports to other projects and duties as assigned.

As our ideal candidate, you are…

A strong communicator; you clearly express your thoughts in conversation and in written communication.
An active listener; you seek to understand and listen to others in a non-judgmental way.
Mindful; you respect diversity and deal with sensitive situations using a high degree of integrity.
Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

Minimum High School Diploma, or equivalent. Diploma or degree in relevant field is an asset.
Minimum 3 years of residential construction experience.
Designation in related trade.
Valid driver’s licence and access to reliable vehicle.
Satisfactory verification of criminal record check.
Physically able to kneel and crouch as well as lift, carry, push or pull objects weighing up to 50 lbs.\
Proficient in all areas of Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint) and construction management software (NewStar, On-Location Warranty, BuilderGO, etc.)

What We Value

Creating trusting and successful working relationships.
Taking responsibility for the outcome of decisions and actions.
Cooperating with team members in an open, supportive and respectful manner.
Setting clear, measurable and achievable goals.
Consistently meeting customer expectations.
Staying current with technical job skills.

Working Conditions

You primarily work on site during regular business hours in completed homes with potential for exposure to noise from equipment/machinery and occupational hazards, inclement weather and dust. A rotating on call schedule is required for a week at a time. Travel to regional offices and overtime may occasionally be required.

About Us

Qualico is a fully integrated real estate development company with offices in Winnipeg, Calgary, Edmonton, Vancouver, Regina, Saskatoon, Austin and Dallas-Fort Worth, Texas.

Since its inception in 1951, the company’s activities span the entire real estate spectrum and include residential land acquisition and development, single-family and multi-family home divisions, commercial and industrial development, property management, concrete ready mix, building supply and manufacturing divisions. To learn more, click here .

serviceQ is a new concept in post-occupancy service that helps protect your most important investment, your new home. serviceQ is dedicated to delivering on that commitment and are devoted to a distinctly exceptional service experience.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reasons to come to work every day.

Closing date: November 13, 2026

Apply About employer

More about this job

Responsibilities

Assess homeowners’ warranty concerns, coordinate and complete repairs, and communicate updates with homeowners, trades, suppliers, and internal teams. Document service issues, manage work orders and back-charges, and ensure completed work meets quality, budget, timeline, and safety requirements.

Requirements

Requires a high school diploma or equivalent, at least three years of residential construction experience, a related trade designation, a valid driver’s licence, and access to a reliable vehicle. Candidates must be able to perform physical tasks, pass a criminal record check, and be proficient with Microsoft Office and construction management software.

Skills

Residential Construction
Warranty Service
Customer Service
Communication
Active Listening
Problem Solving
Quality Assurance
Work Order Management
Budget Management
Scheduling
Subcontractor Coordination
Microsoft Office
Safety Compliance
Documentation
Conflict Resolution

Benefits

Competitive Compensation
Benefit Packages
Company Matching RRSP/DPSP Program
Employee Home Purchase Program
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Warranty Service
Residential Construction
Homeowner Service
Service Appointments
Corrective Actions
Root Cause Analysis
Quality Standards
Warranty Work Orders
Purchase Orders
Back-Charge Process
Subcontractor Coordination
Supplier Coordination
NewStar
On-Location Warranty
BuilderGO
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
SharePoint
Safety Program
Criminal Record Check
Valid Driver’s Licence
Residential Repairs

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