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Added 4 mins ago
M
Metro Estimating Lead
Microsoft
Goodwood, ON · Toronto, ON
- Full-time
The Estimator will report directly to the Regional Estimating Manager and will have dotted-line interactions with the Global Estimating Team to deliver accurate estimates that incorporate…
Added 4 mins ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
RSM is seeking a Cyber Strategy Advisory Manager to lead large-scale cybersecurity assessments, program transformations, and technology-enabled implementations for complex clients. This…
Added 4 mins ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Eaton’s Electrical sector is currently seeking an IT Operations Business Relationship Manager (US and Canada) to join our PCS (Protection, Control and Solutions) team. This position can…
Added 19 mins ago
NS
Clinical Nurse Educator - Women and Children's Health
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager, Interprofessional Practice and Learning, Eastern Zone, the Clinical Nurse Educator (CNE) is responsible (in collaboration with key stakeholders) for the…
Added 19 mins ago
BH
Non-Profit Portfolio Manager
BC Housing
Burnaby, BC
- Full-time
Reporting to the Regional Director, the Non-Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide the highest quality of stable,…
Added 34 mins ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 34 mins ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital - Emergency Department
Fraser Health Authority
Surrey, BC
- $32.84 to $44.96 CAD / hour
- Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 34 mins ago
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Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
The Food Service Supervisor assists the department manager in coordinating the activities of food service associates, while maintaining the highest standards and levels of customer service.…
Added 48 mins ago
IH
Clinical Specialist
Interior Health Authority
Vernon, BC
- Full-time
In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required…
Added 49 mins ago
Operations Co-op (Hospitality)
Optima Living
Surrey, BC
You will work closely with the Regional Manager, Hospitality and the Senior Director, Resident Experience. As a co-op student, you will not be doing side work, you will contribute to real…
Added 1 hour ago
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Human Resources Generalist
GFL - Sewer Technologies Division
Rocky View No 44, AB · Rocky View County, AB
- Full-time
GFL Environmental is looking for a Human Resources Generalist to provide dedicated HR support across regional operations. Reporting to the HR Director, this role acts as a primary point of…
Added 1 hour ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 1 hour ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
Reporting to the Regional General Manager, the Service Manager is responsible for overseeing security operations across the Calgary region. This role ensures high service standards,…
Added 1 hour ago
Q
Service Representative (Warranty), serviceQ
Qualico
AB · Edmonton, AB
- Full-time
Location: Edmonton Regional Office, 3203 93rd Street NW with travel to surrounding areas
Added 1 hour ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your…
Added 1 hour ago
TH
TW - Sales Manager - Gérant.e des ventes
Traction Heavy Duty Parts
Mississauga, ON
- Full-time
We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your…
Added 2 hours ago
T
Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Insights & Analytics provides commercial decision support to the Canadian commercial organization, turning commercial, CRM, omnichannel, market, and customer data into insight…
Added 2 hours ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital - Emergency Department
Fraser Health Authority
Surrey, BC
- $32.84 to $44.96 CAD / hour
- Other
…maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub…
Added 2 hours ago
VS
Building Services Manager (2026-10975)
Verve Senior Living
Calgary, AB
- Full-time
The Building Services Manager is responsible for the overall maintenance and environmental services within the residence. This includes preventative maintenance, life safety systems,…
Added 2 hours ago
C
Portfolio Manager, Civil Training Programs-EN
CAE
Montreal, QC
- Full-time
…the Civil Aviation Training portfolio. The position oversees program strategy, roadmap execution, and delivery of high-quality courseware that meets applicable regulatory standards and…
Added 2 hours ago
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Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
The Store Manager builds and develops a high-performing team, sets the service standard on the floor, and cultivates lasting client relationships that drive repeat business and local market…
Added 2 hours ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your…
Added 2 hours ago
VS
Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
Establish and maintain a site specific preventative maintenance program including inspections, life safety system testing, and accurate documentation. Creating and maintaining an asset…
Added 2 hours ago
T
Associate, Supervision and Governance, Business Management, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
…control environment, supported by an effective supervisory program for the Corporate and Investment Banking business. The successful candidate will have a hands-on role in executing…
Added 2 hours ago
PE
Sr. Project Manager - Industrial Hygiene
Partner Engineering & Science, Inc.
Sherbrooke, QC
- Full-time
Partner Engineering and Science, Inc. is seeking a full-time Senior Project Manager within the Environmental Health & Safety Practice. This leadership position is responsible for managing…

Qualico

Service Representative (Warranty), serviceQ

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum 3 years of residential construction experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Title: Service Representative (Warranty)

Location: Edmonton Regional Office, 3203 93rd Street NW with travel to surrounding areas

At serviceQ, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Manager, Service, as the Service Representative (Warranty) you are responsible for addressing warranty service needs for homeowners, taking the initiative to complete repairs wherever possible. You will coordinate and organize necessary warranty service tasks, including the involvement of outside trades and suppliers as required. You ensure all repairs and services meet quality standards, adhere to budgets and timelines, and maintain positive relationships with homeowners and other parties involved in the warranty service process.

Your Day-to-day Responsibilities Will Include

Attending service appointments to assess homeowner concerns and coordinate corrective actions.
Liaising externally with homeowners and trades/suppliers regarding updates on corrective actions.
Documenting homeowner concerns ensuring Description, Root Cause, and Resolution are outlined.
Liaising internally with Field service supervisor as needed, to determine validity of service requests.
Addressing and resolving client concerns in an efficient and effective manner
Ensuring quality of completed work compliance with Qualico’s standards and pertinent legislations.
Creating warranty work/purchase orders and issuing associated back-charge when applicable in compliance with predefined back-charge process. Communicating with subcontractor/supplier accordingly.
Promoting a safe work environment and adhere to Qualico’s Safety Program and relevant safety regulations.
Providing supports to other projects and duties as assigned.

As our ideal candidate, you are…

A strong communicator; you clearly express your thoughts in conversation and in written communication.
An active listener; you seek to understand and listen to others in a non-judgmental way.
Mindful; you respect diversity and deal with sensitive situations using a high degree of integrity.
Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

Minimum High School Diploma, or equivalent. Diploma or degree in relevant field is an asset.
Minimum 3 years of residential construction experience.
Designation in related trade.
Valid driver’s licence and access to reliable vehicle.
Satisfactory verification of criminal record check.
Physically able to kneel and crouch as well as lift, carry, push or pull objects weighing up to 50 lbs.\
Proficient in all areas of Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint) and construction management software (NewStar, On-Location Warranty, BuilderGO, etc.)

What We Value

Creating trusting and successful working relationships.
Taking responsibility for the outcome of decisions and actions.
Cooperating with team members in an open, supportive and respectful manner.
Setting clear, measurable and achievable goals.
Consistently meeting customer expectations.
Staying current with technical job skills.

Working Conditions

You primarily work on site during regular business hours in completed homes with potential for exposure to noise from equipment/machinery and occupational hazards, inclement weather and dust. A rotating on call schedule is required for a week at a time. Travel to regional offices and overtime may occasionally be required.

About Us

Qualico is a fully integrated real estate development company with offices in Winnipeg, Calgary, Edmonton, Vancouver, Regina, Saskatoon, Austin and Dallas-Fort Worth, Texas.

Since its inception in 1951, the company’s activities span the entire real estate spectrum and include residential land acquisition and development, single-family and multi-family home divisions, commercial and industrial development, property management, concrete ready mix, building supply and manufacturing divisions. To learn more, click here .

serviceQ is a new concept in post-occupancy service that helps protect your most important investment, your new home. serviceQ is dedicated to delivering on that commitment and are devoted to a distinctly exceptional service experience.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reasons to come to work every day.

Closing date: November 13, 2026

Apply About employer

More about this job

Responsibilities

Assess homeowners’ warranty concerns, coordinate and complete repairs, and communicate updates with homeowners, trades, suppliers, and internal teams. Document service issues, manage work orders and back-charges, and ensure completed work meets quality, budget, timeline, and safety requirements.

Requirements

Requires a high school diploma or equivalent, at least three years of residential construction experience, a related trade designation, a valid driver’s licence, and access to a reliable vehicle. Candidates must be able to perform physical tasks, pass a criminal record check, and be proficient with Microsoft Office and construction management software.

Skills

Residential Construction
Warranty Service
Customer Service
Communication
Active Listening
Problem Solving
Quality Assurance
Work Order Management
Budget Management
Scheduling
Subcontractor Coordination
Microsoft Office
Safety Compliance
Documentation
Conflict Resolution

Benefits

Competitive Compensation
Benefit Packages
Company Matching RRSP/DPSP Program
Employee Home Purchase Program
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Warranty Service
Residential Construction
Homeowner Service
Service Appointments
Corrective Actions
Root Cause Analysis
Quality Standards
Warranty Work Orders
Purchase Orders
Back-Charge Process
Subcontractor Coordination
Supplier Coordination
NewStar
On-Location Warranty
BuilderGO
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
SharePoint
Safety Program
Criminal Record Check
Valid Driver’s Licence
Residential Repairs

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