Manager

Who we are: Welcome to the Qualicum Beach Cafe, a true west coast hospitality experience with an ocean view! We are a growing company and excited to be in one of the most spectacular restaurant locations on Vancouver Island. We are an upscale casual restaurant that focuses on seafood with a hint of Italian influence. We have an extensive wine and cocktail program to compliment every dining experience for our guests. We strive to deliver luxury service for our guests from the moment they arrive, to the end of their meal, we want their time with us to be memorable. The Role: We are looking for a restaurant leader to join our energetic and dynamic team. Our ideal candidate will have a sincere passion for hospitality, true guest connection, leadership experience and strong knowledge of wine, beer and cocktails. We are looking for an ambitious manager that leads the team with grace, kindness and skill. They will oversee the service of the floor to ensure the restaurant enhances and maximizes each guest experience from beginning to end. What You’ll do: Deliver excellent and engaging guest service, creating a memorable dining experience for each and every guest Manage the day-to-day operations to ensure a smooth and successful shift for the restaurant Assist guests regarding menu items in an informative and helpful way Order and settle bills to various payment media, including managerial functions such as voids, QSA etc. Follow restaurant policies, procedures and service standards, lead the team to be accountable to follow our operational policies Have full knowledge of all menus and promotions Follow and lead the team with all safety and sanitation policies when handling food and beverage Handle all guest interactions with the utmost respect and professionalism Oversee and develop multiple hourly personnel of varying positions Help with onboarding and training of new team members Controlling inventory and overseeing ordering procedures Ensuring cost control procedures are adhered to Closing/Opening procedures Creating marketing and sales initiatives Other duties as assigned Our Ideal Candidate: 3+ years of management experience in a similar role and/or establishment and is looking to grow their career Demonstrates honesty, openness and kindness Friendly and outgoing, positive attitude and energy at all times Self-motivated learner, goal orientated Strong organization skill, able to work calmly and effectively under pressure Set an example for a respectful, collaborative team while demonstrating appropriate working behaviors Problem solving abilities and efficient conflict resolution Strong wine knowledge and fine-dining experience WSET Level 2+ and/or equivalent is an asset Required: Serving it Right Certification What We Offer: Competitive package includes with gratuities, benefits, bonus and staff discounts A strong culture of team work, culture and a fun and fast-paced work environment Opportunities to grow your career alongside our expert leaders in hospitality If this sounds like the role for you, please submit your resume and cover letter. We look forward to meeting you!